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Russ Hill Hotel

3.0 star property

Photo gallery for Russ Hill Hotel

Lounge
Lounge
Garden
Bar (on property)
View from property

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Place, Gatwick Aviation Museum
    ‪5 min drive‬
  • Place, Ifield Golf Club
    ‪8 min drive‬
  • Place, Manor Royal Business Park
    ‪8 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪12 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for City Double Room

City Double Room

City Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Horley

Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. .This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.

What's nearby

  • Gatwick Aviation Museum - 5 min drive - 3.0 km
  • Ifield Golf Club - 8 min drive - 7.0 km
  • Manor Royal Business Park - 8 min drive - 6.3 km
  • K2 Crawley Leisure Center - 13 min drive - 11.0 km
  • Tilgate Park - 14 min drive - 11.4 km

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪Gatwick Manor - ‬9 min drive
  • ‪West Green Fish Bar - ‬10 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪Costa Coffee - ‬9 min drive
  • ‪Langley Green Kebab Centre - ‬9 min drive

About this property

Russ Hill Hotel

Mediterranean hotel with a 24-hour front desk and a coffee shop
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Make yourself at home in one of the 190 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Stop by the hotel's restaurant, Ruspers Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ruspers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Russ Hill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 131 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 268 out of 1002 reviews
Rating 4 - Poor. 190 out of 1002 reviews
Rating 2 - Terrible. 185 out of 1002 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only downside to our stay was the parking. The hotel hosts long-term airport parking on site, and it was jam packed when we arrived.
Stayed 1 night in Sep 2025

10/10 Excellent

Manpreet

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a place off the beaten track, this one's for you. Clean and tidy, friendly staff and a good bar. What's not to like?
Stayed 1 night in Sep 2025

6/10 Okay

Susan, Milton Keynes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived in the early hours of the morning due to going straight after work. I was just staying for one night before heading to a family funeral. I drove around the car park for 20 minutes before giving up and just put in the car right outside the front door. The car park was absolutely chocker. I understand that this is used for parking for the airport but I really think there should be some actual parking for people staying at the hotel. The hotel is okay good for the Price staff friendly the problem was the shower. It was a dribble. The room had no window, but I had chosen to have a room with no window as I knew I would just be getting my head down for a few hours. The room itself was fine. They should maybe dust the fan occasionally as when I turned it on I got a face full of dust. Initially I had thought that if this place was any good next time I fly from Gatwick, I might leave the car there. But no, I would not stay there again as lack of parking puts me off.
Stayed 1 night in Sep 2025

4/10 Poor

Rohtash

Stayed 1 night in Sep 2025

10/10 Excellent

G

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Sep 2025

4/10 Poor

EAMONN

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Hotel room for pets

We arrived with our two small dogs to a court yard room as you walk through the hotel it looks clean, staff were friendly, courtyard was clean but it's not a sealed courtyard room so you can let the dogs roam as you sit and watch them, as on the opposite end is an open section not sealed and there is a very busy road, we get into the room it's so small and extremely hot, the bed is pushed upto the wall so if you need the bathroom you have to climb over your partner to go to the toilet, it was so tiny you can not use the toilet and wipe your tush at all and my partner was not able to get into the shower, very annoying, on the approach to the hotel it looked tired and flaking paint, there was also a roudy men outside which nearly made us leave, the breakfast was very nice, but the manager who stood in the breakfast area, seemed like he was loitering with intent, every time I went in to the breakfast room he was doing nothing just which was a bit off putting, we will not be returning as the overall experience was so bad we had to have the room door open with the dogs cage against the door, we did not sleep well I woke up with a bad back, and my partner ended up on the floor as there was not enough room for both of us in the bed, very very disappointed, we had stayed at the travel Lodge the night before, which was a very nice room bed was wonderful, so will be using them in future, even though it was more expensive the sleep at the travel lodge was much better, sadly disappointed
Stayed 1 night in Aug 2025

8/10 Good

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked at the last minute due to a disaster with camping in rotten weather. Got a great deal with breakfast which was lovely. Would stay here again if we are in the area
Stayed 1 night in Aug 2025

6/10 Okay

Charlie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Okay

Okay
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room, great staff,clean, friendly and cheap for what we got
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Kiya

Stayed 1 night in Aug 2025

2/10 Terrible

Fortis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

alan

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nikola

The room I had was a single it was perfect for me nice and quiet I slept like a baby. The staff are very friendly and helpful. If your looking for a stress free break I would highly recommend The Russ Hill Hotel five stars.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late around 10pm and there was nowhere to park, but the receptionist moved her car so we could park there
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for gatwick

Perfect for an overnight stay for Gatwick
Stayed 1 night in Aug 2025

6/10 Okay

Julian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Aura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was enjoying with my family 2 nights at the hotel,breakfast was really nice,we had plenty of options to choose from,afordable too.The only one thing I didn't like was the sounds of the airplane starting at a very early morning,otherwise everything was perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caner, Baden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like this place! Recommend to anyone!
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed room, lovely internal common areas of hotel. Convenient Pub on site. Tired exterior and gardens.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Stayed 4 nights in Aug 2025