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Best Western Cy-Fair

3.0 star property

Photo gallery for Best Western Cy-Fair

Business centre
Reception
Outdoor pool, pool loungers
Fitness facility
Suite, 1 King Bed, Non Smoking (with Sofabed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20035 Northwest Fwy, Houston, TX, 77065
  • Place, Daikin Park
    ‪24 min drive‬
  • Place, George R. Brown Convention Center
    ‪25 min drive‬
  • Place, NRG Stadium
    ‪30 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Houston

When you stay at Best Western Cy-Fair in Houston, you'll be in the business district, within a 15-minute drive of Houston Premium Outlets and CityCentre. .This hotel is 12.1 mi (19.5 km) from Memorial City Mall and 17.7 mi (28.5 km) from Westheimer Road.

What's nearby

  • Daikin Park - 24 min drive - 40.4 km
  • George R. Brown Convention Center - 25 min drive - 42.6 km
  • Toyota Center - 26 min drive - 41.2 km
  • Rice University - 27 min drive - 41.5 km
  • NRG Stadium - 30 min drive - 47.5 km

Getting around

  • Houston Station - 25 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Dutch Bros Coffee - ‬16 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Speedy Stop - ‬5 min walk
  • ‪Fogo de Chão - ‬6 min walk

About this property

Best Western Cy-Fair

Best Western Cy-Fair offers 61 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Houston Northwest

Hampton Inn Houston Northwest

Hampton Inn Houston Northwest Hotel Houston

Houston Hampton Inn

Hampton Inn Houston Northwest Hotel

Best Western Cy-Fair Hotel

Best Western Cy-Fair Houston

Hampton Inn Houston Northwest

Best Western Cy-Fair Hotel Houston

Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 89 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amberly

Stayed 1 night in Jan 2026

10/10 Excellent

Rosa, Cypress

Stayed 1 night in Jan 2026

10/10 Excellent

Rosa, Cypress

Stayed 1 night in Jan 2026

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Professional and accommodating
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place when im Cypress. Very comfortable beds, great hot foid breakfast like egss, sausage abd roasred potatoes plus waffles, cereal and fruit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brett

Stayed 1 night in Nov 2025

2/10 Terrible

brittney

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The lady that checked us in was very rude .
Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Marco

Stayed 2 nights in Nov 2025

4/10 Poor

william

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We were there 3 nights and NO ONE ever cleaned and made the beds for the full time we were there. They moved us to a new room and the TV, microwave and refrigerator didn't work due to lack of electricity.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed, humble

Stayed 2 nights in Nov 2025

10/10 Excellent

Dontae

Stayed 1 night in Nov 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good hotel. Beds was a little uncomfortable. Breakfast was not the best but decent.
Stayed 1 night in Nov 2025

8/10 Good

Katherine, Newport

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
It was alright. Bathroom didn't have a fan so if you shower the whole room ends up muggy. Also they required a cash security deposit. This is odd because I've never been asked for cash. When you've been traveling for 18 hours and get to a hotel and asked for something you don't have on you it's a frustrating experience. Elevator was a little sketchy. There's no marking outside really to see when you're arriving so be careful.
Stayed 5 nights in Oct 2025

6/10 Okay

Jose

Travelled with family
Disliked: Amenities
Need clean the room better, found dead roaches in the room.
Stayed 1 night in Oct 2025

8/10 Good

Domanic

Stayed 1 night in Nov 2025

6/10 Okay

Datwan

Liked: Staff & service, room comfort
The only issue is that you have to have a $50 cash deposit for some reason they don't take credit card security deposits
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Nov 2025

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The stay was ok nothing spectacular
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

8/10 Good

Gumercindo

Stayed 3 nights in Oct 2025