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Extended Stay America Suites - Houston - Galleria

2.5 star property

Photo gallery for Extended Stay America Suites - Houston - Galleria

Lobby
Pool
Free daily on-the-go breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
2500 McCue Road, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, River Oaks District
    ‪12 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is NZ$155
includes taxes & fees
14 May - 15 May
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About the area

Houston

With a stay at Extended Stay America Suites - Houston - Galleria in Houston (The Galleria), you'll be a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This hotel is 6.7 mi (10.7 km) from MD Anderson Cancer Center and 6.9 mi (11.1 km) from NRG Stadium.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • The Galleria - 2 min walk - 0.2 km
  • Gerald D. Hines Waterwall Park - 8 min walk - 0.7 km
  • Williams Tower - 8 min walk - 0.7 km
  • River Oaks District - 12 min walk - 1.0 km

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬5 min walk
  • ‪Joey Uptown - ‬5 min walk
  • ‪JW Marriott Executive Lounge - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk

About this property

Extended Stay America Suites - Houston - Galleria

Extended Stay America Suites - Houston - Galleria offers 146 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

Make yourself at home in one of the 146 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves.
This smoke-free hotel was built in 2001.
A complimentary on-the-go breakfast is served daily.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Extended Stay America Suites - Houston - Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 118 reviews
Rating 8 - Good. 15 out of 118 reviews
Rating 6 - Okay. 22 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 13 out of 118 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location
Stayed 1 night in May 2026

4/10 Poor

Jeffrey

Liked: Property conditions & facilities
Disliked: Amenities
There is no airport shuttle. The pool is green, filling with garbage, but full to the brim with water. Breakfast is a hot cocoa packet.
Stayed 1 night in May 2026

4/10 Poor

Nayely

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off they did not give me the room i asked for and when i was starting to drive from dallas to houston i called to confirm my room they confirm anyways i get there is not what i book and i was told the one i wanted had been booked for months. It was raining so the water was coming into the room i called from desk and they sent maintenance all he did was put a towel as a doormat to soak up the water. He said they didn't have enough buckets for a leak that was right by the door. The fire alarm thing was hanging off the ceiling and he couldnt fix it due to him not having the proper tools. Spiderweb on ceiling as well. NO BREAKFAST all they offer is coffee, "granola bars" and some muffins that who knows how long they were there. Beds need to be updated i could feel the spring on my back. Also front desk said no cleaning service, they only go every 14 days. You live and you learn. I wont book here again.
Stayed 2 nights in May 2026

10/10 Excellent

ana, austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the room, very spacious. Close to everything that we needed. Not enough illumination on the breezeway to the room. Sidewalk was uneven but overall comfortable stay. Would stay here again.
Stayed 1 night in Mar 2026

2/10 Terrible

Miguel, orlando

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the whole room Smell like smoking & marijuana; There’s no room services included after paying $600 bucks. There’s extra cost per day if I went my bed sheets & the room to be cleaned. The amenities were out of services and the front desk was smelly & humidity . I will never stay in this place . First time traveling with so much lack of simple elements in a hotel. There’s area of improvement for them
Stayed 4 nights in Apr 2026

6/10 Okay

Nicholas

I left in the mornings & came back pretty late at nights so i didn't use the facilities like that. What was irritating was the fact that every night when i ger to the hotel i cannot get into my room & when i go to front desk its like im not in the systen & i have to provide details for 3 nights straight
Stayed 3 nights in Apr 2026

4/10 Poor

George

No, no plates cups or silverware let alone cooking equipment
Stayed 3 nights in Apr 2026

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Loved my room - received an upgrade. Super clean. The hotel includes all the amenities one needs. Great location - walking distance to the Galleria. The front desk staff was incredible. So friendly, welcoming. Gave good info and directions.
Stayed 1 night in Apr 2026

2/10 Terrible

Jwan, Kansas city

Disliked: Staff & service, amenities, property conditions & facilities
Not bad but needs to be improved
Stayed 1 night in Apr 2026

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Apr 2026

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!
Stayed 1 night in Apr 2026

2/10 Terrible

Trumonique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO
Stayed 1 night in Mar 2026

6/10 Okay

Natalia

Disliked: Amenities
Very basic room, no smart TV to watch Netflix and other streaming platforms. Breakfastis very simple and consisted of coffee/tea, muffins and some energy bars.
Stayed 1 night in Apr 2026

6/10 Okay

aeyon

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast choices were poor. Only carry iut cheap muffuns and fugbars. The worse I had. Coffee is decent. Laundry room had 2 broken machines. Our room 309 had heavily imbedded with smell made all if ys felt sick.
Stayed 2 nights in Apr 2026

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

10/10 Excellent

Ciara

Stayed 1 night in Apr 2026

10/10 Excellent

Alejandro

Stayed 1 night in Apr 2026

10/10 Excellent

Daozeng

Stayed 1 night in Apr 2026

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
The space was amazing from start to finish! I was skeptical at first, looking from the outside and knowing this part of town, but don’t judge a book by its cover! From the beginning, I called before I got there and was greeted by Miguel, who went above and beyond to make sure I was happy and got exactly what I was looking for! The hotel is going through management changes and renovations, and even while dealing with that, the entire staff always were approachable, professional, and patient. I stayed for a week, and couldn’t have asked for a better experience from such a place. My expectations were certainly exceeded! Not to mention the price being the best/ fairest you’ll get in the Galleria, without the absurd parking charges that you pay everywhere else. I can’t wait to see how this hotel grows over time, and I hope to be back!
Stayed 6 nights in Apr 2026

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place we will definitely stay there again. Only downside was not really a breakfast. Just some grab and go muffins and I didn’t try the coffee. Ran to Starbucks.
Stayed 1 night in Mar 2026

2/10 Terrible

Adrian

Stayed 3 nights in Apr 2026

6/10 Okay

Jovan

Disliked: Staff & service, amenities, property conditions & facilities
Construction going on
Stayed 7 nights in Apr 2026

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There weren't any pots, pans, plates, etc... The rooms were nice and clean, I just wish we knew that there wouldn't be things to cook with.
Stayed 1 night in Mar 2026

8/10 Good

Josiah, beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to stay for one night to attend a conference nearby, this place met my needs for that. But anyone who plans to stay longer, cook, and eat should remember to bring pots, pans, dishes, utensils, silverware, coffee, mugs, glasses, etc. To check in and check out I had to wait a few minuets each time for someone to appear at the front desk, which was somewhat annoying.
Stayed 1 night in Apr 2026

6/10 Okay

Susan, Mobile,

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean and comfortable. The kitchen had no utensils, plates or pans. The breakfast in the lobby was pitiful - coffee and oatmeal packets.
Stayed 2 nights in Mar 2026