2/10 Terrible
Verified traveller
18 Jul 2025
Disliked: Cleanliness
This place was horrible!!! I booked it for my family who are from another city because they had doctor appointments here in Houston because of possible cancer!I booked the place previously in advance on June 24th thru June 26th and then again on July 5th thru July 10th. I booked again on July 15th thru July 18th but was unaware if the issues as my family did not make complaints because of the stress of having to come to Houston and possibly getting the news of cancer.I reached out to VRBO addressing my concerns several times because I had already booked them again not knowing the issues and dirtiness of the place. Also, they require you get get insurance and they used the insurance that I paid fir to get them new towels!!My family indicated that they had to clean the place because there was dog hair in the beds and the bathroom was dirty with hair everywhere’sUpon arrival the same issues with hair and filth! I kept reaching out to the owner and they never responded!! This messages she left me!Pulled the covers back and that's what we found. So we pulled everything and add up until 3 because the dryer didn't dry properly. Just an FYI. Grateful for everything. Love you. The was a funny smell when we came in. Didn't smell like the first time. Smelled faintly like dog poop. Wasn't sure... I did my usual with my clorox bottle... mopped ect.... and all, everything sprayed and wiped down....




Verified traveller
Stayed 3 nights in Jul 2025