Sonesta ES Suites Houston Galleria

3.0 star property

Photo gallery for Sonesta ES Suites Houston Galleria

Relax in a stylish living room with a central seating area and patterned cushions.
Stunning building with a covered entrance, wooden bench, and beautifully maintained gardens.
Relax in a stylish room with a comfortable bed, desk, and armchair.
Relax and dine al fresco on the patio, surrounded by lush greenery and a pool.
Relax in this stylish living room with a large sofa, patterned rug, and wall-mounted shelf.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Kitchen

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • MD Anderson Cancer Center
    ‪8 min drive‬
  • NRG Stadium
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(19 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.2 out of 10
Very good
(17 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Houston

Located in Houston (The Galleria), Sonesta ES Suites Houston Galleria is within a 15-minute drive of Houston Zoo and MD Anderson Cancer Center. .This hotel is 8 mi (12.8 km) from NRG Stadium and 8.3 mi (13.3 km) from Toyota Center.

What's nearby

  • The Galleria - 5 min walk - 0.5 km
  • Houston Zoo - 8 min drive - 10.4 km
  • MD Anderson Cancer Center - 8 min drive - 9.3 km
  • Toyota Center - 9 min drive - 12.9 km
  • NRG Stadium - 10 min drive - 10.8 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 32 min drive

Restaurants

  • ‪Box Lunch - ‬7 min walk
  • ‪Daily Grill - ‬6 min walk
  • ‪Charley's Philly Steaks - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Ichiban - ‬12 min walk

About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites Houston Galleria. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 531 out of 1068 reviews
Rating 8 - Good. 248 out of 1068 reviews
Rating 6 - Okay. 148 out of 1068 reviews
Rating 4 - Poor. 83 out of 1068 reviews
Rating 2 - Terrible. 58 out of 1068 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Harumi

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No Hot water in the building. When I checked in at night, the front desk staff didn’t tell me that they’re having a problem with their hot water system in the building! I found out when I have to take a shower in the early morning for a big even in that area. when I called them they’ve barely told me they have problem with their hot water system in whole room in last couple days and they trying to fix it. I file complaint and cancel the rest of the night. If I knew from beginning, I definitely won’t make a reservation in that hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Very clean and comfortable. Great location. Efficient service. Spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
never have seen quite a property like this one a kitchenette, 2 tv's in one room, never saw such huge beds in all my life thought I needed a step stool to get into it room was clean too bad there weren't more eateries and or stores in the area we could have gone to thankful galleria Mall was right by ate there otherwise a very nice stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Petrina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was clean and up to date
Stayed 2 nights in Apr 2025

4/10 Poor

Ashley

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The bed sheets had black marks on them
Stayed 2 nights in Apr 2025

4/10 Poor

Alexandre

Disliked: Staff & service, room comfort

Good luck to you.

First day no hot water. Second day no water at all between 10am and 7pm... I was happy when the cold water came back. It can happen but there no "we are sorry..." I had to ask for bottle of water and there was snow question of compensations. When asked it was replied that since it was already payed through hotel.com nothing they could do. Also the bed was wornedout.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roger

Stayed 1 night in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brittany

It’s so outdated. I felt like I was in the 70’s hotel. People in the parking lot chillin all throughout the night felt unsafe when I came back from my event I had
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Stayed 1 night in Apr 2025

10/10 Excellent

Lael, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a homelike feeling to it. It was comfortable and spacious. The property is starting to show its age a little by the wear and tear signs on furniture and corners of doors, etc. Nevertheless, I would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jaden

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with exception of 2 issues; A strong smell of Asian food from a room near by and a Fire scare around 10 p.m.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet except for the idiot above us who stomped around (not the hotels fault!) Great free breakfast, very convenient to shopping and restaurants. Walkable to many places. Very happy with our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had spider cobwebs, the window was open and hanging in the floor when we return back to our room, the carpet was dirty, you can see cracks and holes all around the wall and the room had a smell. Oh my goodness, the front desk said they only changed bed sheets every 7 days, that’s Awful!! We wanted to get our money back, but I knew going thru Expedia that wouldn’t happen!! I will not be going thru Expedia anymore nor recommending them, because if a hotel doesn’t work out, you’re out of luck. You’ll be better off booking your room through the hotel yourself. The only good thing was we were near Memorial City.
Stayed 2 nights in Mar 2025

8/10 Good

randy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great

Great beds ,inside needs a few cosmetic touches ..bathroom pealing ,toiltet extremely low for elderly people...otger than that..all good .
Stayed 1 night in Apr 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Evelyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

greg

Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Stayed 2 nights in Jan 2025

10/10 Excellent

Josiah, beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025