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Room type Options Nightly price Book
Deluxe Room, 1 Queen Bed, Non Smoking
35 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room
40 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Premium Room
45 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Twin Room
45 square metres
2 Double Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Luxury Room
55 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel with free breakfast and rooftop terrace

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
Multilingual staff

With a stay at Hotel Otavalo in Otavalo, you'll be a 1-minute walk from Instituto Otavaleño de Antropología and 8 minutes by foot from Plaza de Ponchos. This upscale hotel is 0.5 mi (0.8 km) from Galeria Gabriel Ceballos Ulloa and 2.1 mi (3.3 km) from El Lechero.

Make yourself at home in one of the 28 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 28
  • Coffee/tea in common areas
  • Laundry facilities
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Offsite parking reservations required
  • Terrace
  • Free full breakfast
  • Distance from property (ft) 66
  • Distance from property (metres) 20
  • Lot Hours - End time 7:00 PM
  • Lot Hours - Start time 8:00 AM

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Offsite parking reservations required

Room Amenities

Hotel Otavalo offers 28 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Fridge (on request)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Laptop-friendly workspace
  • Braille signage
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wardrobe
  • WiFi speed - 50+ Mbps

Where to Eat

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.

Hotel Otavalo has a restaurant on site.

24-hour room service is available.

Accessibility

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 80 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Children stay free

Service animals not allowed

One child stays free

Front desk opens daily at 7:30 AM

Front desk closes daily at 11:30 PM

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 12

Guest will receive an email before arrival 72 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guests must provide a copy of their passport in advance

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: COP 10 per day
  • Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Otavalo Hotel Otavalo
  • Hotel Otavalo Hotel
  • Hotel Otavalo Otavalo
  • Hotel Otavalo Hotel
  • Hotel Otavalo Otavalo
  • Hotel Otavalo Hotel Otavalo

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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