This is a new hotel, very nice and clean , lovely restaurant and pool areas,spacious rooms.
Given it's new, i think the staff are still finding their way and the service is the only reason i didnt give this a 5* review.
My room wasn't cleaned until 5pm despite the hotel being relatively quiet. I always had to go up to the bar to order (for example at lunch and dinner).
Breakfast isn't included (which I feel it should have been given the price of room and basic breakfast). At lunch i asked if i could swap the potates and vegetables (that came with chicken) for salad and chips, and was told I had to oder tbese separately.
I would have mentioned these things in person to a manager but no one asked about my stay or how everything was going.
Overall, the hospitality doesn’t match the hotel.