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Hotel Arctic

4.0 star property

Photo gallery for Hotel Arctic

Exterior
Deluxe Apartment, 1 King Bed
View from property
Garden view
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast included

Explore the area

Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952
  • Ilulissat Harbour
    ‪17 min walk‬
  • Knud Rasmussen Museum
    ‪2 min drive‬
  • Ilulissat Hospital
    ‪3 min drive‬
  • Ilulissat (JAV)
    ‪3 min drive‬

Room options

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • Ocean view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Ocean view
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, individually decorated, individually furnished

Standard Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed

  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed

  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Suite, 2 Single Beds, Non Smoking

Best Western Plus Hotel Ilulissat

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (91)
The price is NZ$386
for 1 room
includes taxes & fees
19 May - 20 May
Best Western Plus Hotel Ilulissat

About the area

Ilulissat

Located in Ilulissat, Hotel Arctic is within a 5-minute drive of Knud Rasmussen Museum and Ilulissat Harbour. .This eco-certified hotel is 1.4 mi (2.2 km) from Ilulissat Hospital.

What's nearby

  • Ilulissat Harbour - 17 min walk - 1.5 km
  • Knud Rasmussen Museum - 2 min drive - 2.1 km
  • Ilulissat Hospital - 3 min drive - 2.2 km

Getting around

  • Ilulissat (JAV) - 3 min drive

Restaurants

  • ‪Café Iluliaq - ‬2 min drive
  • ‪Restaurant Ulo - ‬1 min walk
  • ‪Inuit Cafe - ‬2 min drive
  • ‪Mamartut - ‬3 min drive
  • ‪Siku Bar - ‬3 min drive

About this property

Hotel Arctic

Eco-certified hotel with 2 restaurants and free breakfast
Hotel Arctic offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Ilulissat hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hotel Arctic has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 550.0 per day
Cribs (infant beds) are available for DKK 500.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Hotel Arctic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

david, Hilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying this is an excellent property. I stayed in a cabin with an excellent view of the harbor and the skies. Upon arrival for the first time, i was unsure of where to go and it was windy and -8 degrees Celsius. Told to go outside and follow the wooden path (about 100 meters) finallt made it, but would have appreciated some assistance as the path was covered in ice and snow. Restaurant was very good and the prices reasonable for ilulissat. Service was good. The last complaint i have is there was no water in the cabin my last day so no shower. All-in all, it was a good stay but not 5 stars. I would stay here again if was to come to ilulissat again. Or maybe try Hotel Ilulissat.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Views

I had an amazing stay. I splurged on the room, and it didnt disappoint at all.
Stayed 3 nights in Nov 2024

2/10 Terrible

Carol

I have tried four times now to tell you that I tried to cancel this reservation through Hotels.com and with the Hotel Arctic. Our flight to Greenland was cancelled and we are not scheduled to get there until midnight tonight. This is all out of our control because Icelandair just cancelled with no clear explanation.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arctic is perched on a cliff overlooking Disko Bay. The views and stunning and staff was unbelievably accommodating. The rooms were clean and comfortable. The best part was the restaurant. Had one of the best meals of me life with fresh salmon and reindeer. My only negative was the other guests at the hotel - they were quite rude and once they realized I could not speak Danish they openly insulted me (unfortunate for them because I can understand it). I’m not sure if it was because its a holiday this weekend but I did not enjoy the way they behaved.
Stayed 1 night in Apr 2022

6/10 Okay

Klaus

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Brian

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Mahamane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue depuis la chambre, très bon petit déjeuner, personnel attentionné, esthétique du batiment
Stayed 1 night in Aug 2024

6/10 Okay

Heidi Cordt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Smuk udsigt men mangelfuldt værelse

Havde booket panorama cabins. Fantastisk udsigt men meget lille badeværelse og ingen plads til at pakke sit tøj ud. Ikke de ekstra penge værd i fht et andet værelse.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristian

Stayed 1 night in Jan 2024

10/10 Excellent

Flemming

Stayed 1 night in Sep 2023

6/10 Okay

Kristine

Stayed 1 night in Jun 2023

6/10 Okay

Emanuela

Travelled with group
Liked: Staff & service, property conditions & facilities
Struttura carina un po’ fuori mano. Non all’altezza di 4 stelle. Abbiamo dormito 5 notti e non hanno mai cambiato le lenzuola e la pulizia delle camere era un po’ sommaria
Stayed 5 nights in Apr 2023

8/10 Good

Hanne Damgaard

Liked: Staff & service, property conditions & facilities, room comfort

Dejligt hotel

Et fantastisk hotel - godt beliggende - flot udsigt. Fine værelser Glemte dog rengøringen nogle dage/gjorde ikke ordentlig rent
Stayed 5 nights in Apr 2023

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Esbern Frederik

Stayed 1 night in Mar 2023

10/10 Excellent

Makka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Pernille

Stayed 1 night in Aug 2022

4/10 Poor

Christoph

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Das Restaurant ist nicht sehr ansprechend. Trotzdem ist der Ausblick auf den Gletscher weltweit einmalig und sensationell.
Stayed 3 nights in Aug 2022

8/10 Good

Uvdloriak

Stayed 1 night in Jun 2022

8/10 Good

Karen Møller

Stayed 1 night in Sep 2021

10/10 Excellent

Daisy

Stayed 1 night in Aug 2021

8/10 Good

Martin Høeg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel med venligt personale

Fantastisk kulisse på et rigtig godt hotel.. Vi kommer gerne igen, næste gang vi skal være i Ilulissat :-)
Stayed 1 night in Aug 2021

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021