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JW Marriott Hotel Cairo

Photo gallery for JW Marriott Hotel Cairo

Private beach, white sand, beach umbrellas, beach towels
Property video
Property amenity
11 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel near Citystars Heliopolis

Located close to KidZania Cairo and Cairo Festival City Mall, JW Marriott Hotel Cairo provides a free return airport shuttle, a golf course and free water park access. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this hotel. Indulge in hydrotherapy, a body wrap and a deep-tissue massage at Mandara Spa, the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Fitness classes and Pilates classes are offered at the 24-hour health club; other things to do include rock climbing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a beach bar and a poolside bar.

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi

Explore the area

View map
Ring Road-Mirage City, PO Box 427, New Cairo, 11757
  • Place, City Centre Almaza Shopping Mall
    ‪10 min drive‬
  • Place, KidZania Cairo
    ‪11 min drive‬
  • Place, Cairo Festival City Mall
    ‪12 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Golf or Pool View)

Deluxe Room, 1 King Bed (Golf or Pool View)

Deluxe Room, 1 King Bed (Golf or Pool View)

8.8 out of 10
Excellent
(24 reviews)
  • Golf view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View, Garden Area

Deluxe Room, 1 King Bed, Garden View, Garden Area

Deluxe Room, 1 King Bed, Garden View, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Golf View (Deluxe Double, Lounge Access)

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 2 Double Beds, Golf View (Deluxe Double, Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Golf or Pool View)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Golf or Pool View)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Garden View, Garden Area

Deluxe Room, 2 Double Beds, Garden View, Garden Area

Deluxe Room, 2 Double Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Pool Access, Poolside

Room, 2 Double Beds, Pool Access, Poolside

Room, 2 Double Beds, Pool Access, Poolside

7.0 out of 10
Good
(2 reviews)
  • Golf view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool Access, Poolside

Room, 1 King Bed, Pool Access, Poolside

Room, 1 King Bed, Pool Access, Poolside

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Golf View (Lounge Access)

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 1 King Bed, Golf View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

  • Beach view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

  • Golf view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level) | Lounge

Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

  • Golf view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Renaissance Cairo Mirage City Hotel
New Cairo
  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 469 reviews
The price is NZ$368
includes taxes & fees
1 June - 2 June
Renaissance Cairo Mirage City Hotel

About the area

New Cairo

A stay at JW Marriott Hotel Cairo places you in the heart of New Cairo, within a 10-minute drive of City Centre Almaza Shopping Mall and Citystars Heliopolis. .This beach hotel is 7.9 mi (12.7 km) from City Center Shopping Mall and 8.5 mi (13.7 km) from Cairo Festival City Mall.

What's nearby

  • City Centre Almaza Shopping Mall - 10 min drive - 8.7 km
  • KidZania Cairo - 11 min drive - 7.2 km
  • Cairo Festival City Mall - 12 min drive - 7.6 km
  • Petro Sport Stadium - 12 min drive - 8.0 km
  • Citystars Heliopolis - 16 min drive - 11.8 km

Getting around

  • El-Obour Station - 11 min drive
  • El Haykestep Station - 13 min drive
  • Cairo Intl. Airport (CAI) - 20 min drive

Restaurants

  • ‪Kazuko - ‬6 min drive
  • ‪Club Lounge - ‬4 min drive
  • ‪Vintage Bar & Lounge - ‬4 min drive
  • ‪Vip Club Lounge - ‬8 min drive
  • ‪Sovrano - ‬4 min drive

About this property

JW Marriott Hotel Cairo

JW Marriott Hotel Cairo offers 439 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a private beach, a 24-hour health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 439 guestrooms featuring minibars. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bidets and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Mirage Cafe, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New Cairo? This hotel has 18665 square feet (1734 square meters) of space consisting of a conference center and 32 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Mirage Cafe - Overlooking the golf course, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
JW Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lemongrass - Onsite restaurant. Open daily.
Ahlein - This theme restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Cucina - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Covered parking on site (USD 4 per day)
  • Covered valet parking on site (USD 4 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ahlein
  • Cucina
  • JW Steakhouse
  • Lemongrass
  • Mirage Cafe

Things to do

  • 24-hour health club
  • 27-hole golf course
  • 5 outdoor padel courts
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 32 meeting rooms
  • Computer station
  • Conference centre (18,665 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lift (85 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Covered self parking fee: USD 4 per day
  • Covered valet parking fee: USD 4 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the indoor pool has adults-only access.
Property Registration Number 885378

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

JW Marriott Cairo
JW Marriott Hotel Cairo
Cairo Marriott
Marriott Cairo
Marriott Hotel Cairo
JW Marriott Hotel Cairo New Cairo City
JW Marriott Cairo
Hotel JW Marriott Hotel Cairo New Cairo
New Cairo JW Marriott Hotel Cairo Hotel
Hotel JW Marriott Hotel Cairo
JW Marriott Hotel Cairo New Cairo
JW Marriott Hotel
JW Marriott
JW Marriott Hotel Cairo Hotel
JW Marriott Hotel Cairo New Cairo
JW Marriott Hotel Cairo Hotel New Cairo

JW Marriott Hotel Cairo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 354 out of 534 reviews
Rating 8 - Good. 111 out of 534 reviews
Rating 6 - Okay. 45 out of 534 reviews
Rating 4 - Poor. 12 out of 534 reviews
Rating 2 - Terrible. 12 out of 534 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the top spots in Cairo, offering excellent value for the price, includes a private balcony with panoramic city views and full premium service, such as personalized concierge assistance and luxurious amenities. The staff are exceptionally welcoming, attentive, and dedicated to making guests feel like royalty, with personalized touches that enhance the experience for both guests and their partners. The rooms are remarkably spacious, elegantly furnished with high-quality decor, and offer stunning views of the Cairo skyline, creating a comfortable and immersive stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
One of my absolute favourites
Stayed 3 nights in Jan 2026

10/10 Excellent

Ken

Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great n luxurious hotel Courteous n very accommodating staff Clean hotel Fantastic amenities Excellent restaurants
Stayed 5 nights in Jan 2026

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and well kept. Lounge had a nice breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 8 nights in Oct 2025

10/10 Excellent

Fadi, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Everything was 10/10! Staff are highly trained and very very nice!
Stayed 7 nights in Nov 2025

8/10 Good

Hasantha

Liked: Cleanliness, staff & service, amenities
Ok hotel in new Cairo (one hour from Pyramids but right next to airport). Day tours charged me extra given distance. Complex security process to drive in. Massive complex with poor signage so I got lost. My first room was beside pool so you need to go outside, not undercover, to room- but door didn’t work so I moved to main building. Great gym (two big rooms) and spa/steam room/sauna. Heated Indoor pool has a channel to outdoor pool. A few restaurants but they’re not great. Room service 45min and not great but on the whole a solid hotel with helpful Concierge
Stayed 3 nights in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
JW Marriott Hotel Cairo is a gem. My stay was nothing short of phenomenal. I expected the best from Marriott and got that and more. The food, the attentive and respectable staff, the decore and cleanliness of the hotel were amazing. Everyone there was professional and helpful. I wish I could have explored more of the hotels grounds. I will book with JW Marriott Hotel again, the next time I'm in Cairo.
Stayed 5 nights in Nov 2025

10/10 Excellent

heba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms is spacious and very clean and food is amazing and staff very helpful and friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohammed salem

Liked: Cleanliness, property conditions & facilities
Hotel staff anywhere polite, super helpful, friendly and well trained. Only problem that the hotel has many amazing features but unfortunately not advertised in the rooms or on room television set
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Fahmi

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spa services
Stayed 3 nights in Oct 2025

10/10 Excellent

heba

Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is luxury on steroids. Excellent location, staff and general state of pleasure for relaxing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Me and my wife went for the honeymoon and had a bad experience in the previous resort. This one was a top-notch. Very much recommended. Very clean, staff is always there to help, property is very clean and everything was provided in the room to use in case you forgot sometime. I would stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Yakima

Liked: Cleanliness, property conditions & facilities
The hotel is 5 stars . I really enjoyed my stay. The staff was somewhat accommodating and somewhat passive aggressive . For example , during check in , I wasmt told about any of the amenities throughout the hotel . I learned alot about the hotel through exploration and the manager introducing herself to me in executive lounge . I prepaid for breakfast each day and the waiters seemed to be selective on who they waited on to get coffee and juice . There weee times when I had to get my own coffe . Overall , the stay was good , I wish I knew more about the hotel on the first day because me and my husband found the second heated pool through exploring .
Stayed 5 nights in Oct 2025

10/10 Excellent

Ash

Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Stayed 3 nights in Sep 2025

10/10 Excellent

Erica

Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was modern, clean and had great amenities. We were met by friendly staff members who provided us with great service!
Stayed 4 nights in Aug 2025

10/10 Excellent

Hosam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property go beyond my expectations.
Stayed 1 night in Aug 2025