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Upscale spa hotel near Matsushiro Castle

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Located in Nagano, Mercure Nagano Matsushiro Resort & Spa is in the historical district, within a 5-minute drive of Matsushiro Castle and Former Matsushiro Literary and Military School. This upscale hotel is 3 mi (4.8 km) from Nagano Olympic Stadium and 5.6 mi (9 km) from Nagano Prefectural Museum of History.

Make yourself at home in one of the 345 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and karaoke. This hotel also features complimentary wireless internet access and a vending machine.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Mercure Nagano Matsushiro Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Lift
  • Total number of rooms - 345
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Sauna
  • Designated smoking areas
  • Free WiFi
  • Year Built – 1996
  • Number of restaurants - 1
  • Designated smoking areas (fines apply)
  • Free self parking
  • Luggage storage
  • Karaoke
  • Electric car charging station
  • Vending machine
  • Uncovered parking

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

  • Air conditioning
  • Television
  • Fridge
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Bidet
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • TV size (measurement) inch
  • Partially open bathroom
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Mercure Nagano Matsushiro Resort & Spa has a restaurant on site.

四季 - This buffet restaurant serves breakfast and dinner. Open daily.

Nearby Things to do

  • Hot springs on site
  • Fishing nearby
  • Canoeing nearby

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Indoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 1 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

No rollaway/extra beds available

No cots (infant beds) available

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

UnionPay

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025–3025 for adults, and JPY 1815–2178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Shinshu-matsushiro Royal
  • Shinshu-matsushiro Royal Hotel
  • Shinshu-matsushiro Royal Hotel Nagano
  • Shinshu-matsushiro Royal Nagano
  • Shinshu Matsushiro Royal Hotel
  • Royal NAGANO
  • Royal Hotel NAGANO
  • Mercure Nagano Matsushiro &
  • Mercure Nagano Matsushiro Resort Spa
  • Mercure Nagano Matsushiro Resort & Spa Hotel
  • Mercure Nagano Matsushiro Resort & Spa Nagano
  • Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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