Travelers:  I booked a room with 2 double beds.  I was given a single queen bed, which is what I actually wanted, but the room was changed without anyone telling me at check-in.  The room was clean and comfy.
Employees:  I became the third wheel in an employee conversation that should have happened AFTER I was checked in.  As with any service industry job, if the conversation holds up the customer and is not an emergency situation (filling up the pop cooler), have a discussion AFTER the customer has been helped.
Owners:  Your upgrades are noted and appreciated.  Take the sign down that advertises for Damon's.  It's a massive red sign that lights up.  This should be a really easy fix that you should implement right away; unplug or maybe there's a switch. 
There are motion sensors in the bathrooms for the lights.  I understand that they save money, but you have them in bathrooms with bath tubs in them.  I was enjoying a bath when the lights shut off in the bathroom.  I had to figure out how to get the lights to turn back on because waving my arms around sure didn't do it.  
I think it's a fire code issue to leave ALL doors locked (from inside) except for the lobby doors.  This seems like you would get a really hefty fine if a fire marshal noticed it.  Your upgrades are going well; update the light sensors, the secure entries, the second elevator that looks like it's been out of service for a long time, and unplug that false advertisement for the restaurant you don't have.