Quality Inn & Suites Indianapolis Northwest

2.5 star property

Photo gallery for Quality Inn & Suites Indianapolis Northwest

Lobby
Lobby
Premium bedding, down duvets, desk, blackout curtains
Free continental breakfast
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
5011 Lafayette Road, Indianapolis, IN, 46254
  • Place, Eagle Creek Park
    ‪2 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪8 min drive‬
  • Place, Indiana Convention Center
    ‪13 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Indianapolis

When you stay at Quality Inn & Suites Indianapolis Northwest in Indianapolis, you'll be in the suburbs, within a 10-minute drive of Indianapolis Motor Speedway and Children's Museum of Indianapolis. .This hotel is 8.8 mi (14.2 km) from Indiana Convention Center and 9.2 mi (14.8 km) from Lucas Oil Stadium.

What's nearby

  • Eagle Creek Park - 2 min drive - 2.8 km
  • Indianapolis Motor Speedway - 8 min drive - 6.5 km
  • Indiana Convention Center - 13 min drive - 17.2 km
  • Gainbridge Fieldhouse - 14 min drive - 18.0 km
  • Lucas Oil Stadium - 15 min drive - 17.9 km

Getting around

  • Indiana University-Riley Station - 13 min drive
  • Indianapolis Station - 21 min drive
  • Indianapolis Intl. Airport (IND) - 24 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Circle K - ‬9 min walk
  • ‪Guanajuato - ‬2 min drive
  • ‪Boathouse Grill - ‬3 min drive
  • ‪El Corcel Mexican Restaurant - ‬3 min drive

About this property

Quality Inn & Suites Indianapolis Northwest

Suburban hotel in Indianapolis with free parking
Quality Inn & Suites Indianapolis Northwest offers 75 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Indianapolis? This hotel has 200 square feet (19 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 200 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Indianapolis
Quality Inn Indianapolis
Quality Inn & Suites Hotel
Quality Inn & Suites Indianapolis
Quality Inn & Suites Hotel Indianapolis

Quality Inn & Suites Indianapolis Northwest Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 510 reviews
Rating 8 - Good. 109 out of 510 reviews
Rating 6 - Okay. 123 out of 510 reviews
Rating 4 - Poor. 98 out of 510 reviews
Rating 2 - Terrible. 105 out of 510 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

JOHN

Travelled with group
Disliked: Amenities
Had to run water for 30 MINUTES in the morning before it was warm enough to shower! Was not told of this problem in advance. Nobody answered the phone at front desk, so had to get dressed and go downstairs to find out what was wrong. Dog barking in parking lot kept us awake for 45 minutes at midnight. Again, no answer at front desk. Breakfast was nothing but bread and cereal. This place should NOT be a Quality Inn.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary D

Stayed 2 nights in Oct 2025

2/10 Terrible

Jenna

Stayed 1 night in Oct 2025

6/10 Okay

Jason

Disliked: Cleanliness, staff & service, amenities
Man. I don’t know where to start. Everything seemed broken with the cheapest repair possible.
Stayed 1 night in Oct 2025

2/10 Terrible

Randeisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible do not recommend

No hot water smelled like mold no clean towels heat smelled HORRIBLE DO NOT RECOMMEND
Stayed 2 nights in Oct 2025

10/10 Excellent

ingrid

Stayed 1 night in Oct 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Thaila

Stayed 2 nights in Oct 2025

4/10 Poor

ernest

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rugs looked like they never get cleaned . We had to change rooms because the A/C didn’t work. Those carpets were just as dirty. The Diir to the room did not work properly. There was taped note on the door that said it wasn’t working right. The locked door to the outside so no one could enter was just old plastic instead of glass. Very poor conditions . The breakfast was good !
Stayed 1 night in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon checking-in I was informed there was a problem with the cable srvice and so no television in the room. I was told there would be some sort of "adjustment" in my bill so will wait to see what that means.
Stayed 1 night in Sep 2025

8/10 Good

Jamese

Stayed 1 night in Aug 2025

2/10 Terrible

Shelly

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was awful had no hot water and they told us if we didn’t like it to check out and leave with no refund
Stayed 1 night in Sep 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
The outside looked super sketchy to the point I didn't feel safe staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a sense of the property being very limited on resources, cleaness, towels, toiletries, etc.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Property conditions & facilities, room comfort

Hotel needs improvements

When entering the room you could tell it had been cleaned (smells of eucalyptus and tee tree). Upon inspection there were also No bugs. Unfortunately the shower was non- operational and sometimes through my stay there were sounds of either children or other consumers stomping up and down hall way. I did tell hotel staff when checking out but received very little response other than thank you. I am two for two on chosing not so good hotels in Indiana.
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Suspicious that 3 police cars are parked in the parking lot in what appears to be a seedy part of town. Water was lukewarm. Grounds not well kept. Was clean and bed comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Meisha

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things in the room were falling apart, including the deadbolt on the door. There were some dirty stains on some of the lamp shades that looked like old food or something & the air conditioner didn't get that cold & was very loud. For a cheap hotel you get what you pay for I suppose
Stayed 2 nights in Aug 2025

2/10 Terrible

Ramon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pashon

Travelled with family and small children
Disliked: Amenities
The bed had stains almost like poop or something i saw cigarette burns in the bed. Shower was not cleaned.we just made it work simply because we had no other options. But overall the people were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Solaman

Stayed 3 nights in Aug 2025

6/10 Okay

William, Louisville

Travelled with group
Disliked: Property conditions & facilities
It was in a rougher part of the city. The breakfast offered was sparse. It was under some kinda renovation.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an adequate stay, the front desk was fantastic, super friendly and helpful. It's an older hotel, The area is fine.Not great but fine. If you're looking for a safe place to stay for a few days or just a night, this works.
Stayed 2 nights in Jul 2025