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Altstadthotel Weisses Kreuz

4.0 star property

Photo gallery for Altstadthotel Weisses Kreuz

Double Room
Interior detail
Bar (on property)
Daily local cuisine breakfast (EUR 25 per person)
Staircase

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer)

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Innsbruck

A stay at Altstadthotel Weisses Kreuz places you in the heart of Innsbruck, steps from Innsbruck City Tower and Maria Theresa Street. .This hotel is 0.1 mi (0.2 km) from Innsbruck Market Hall and 0.2 mi (0.3 km) from City Tower.

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Maria Theresa Street - 2 min walk - 0.2 km
  • Hofburg - 2 min walk - 0.2 km
  • Seegrube Cable Car - 6 min drive - 3.2 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪Augustiner Stiftskeller - ‬2 min walk
  • Gelateria Tomaselli
  • Cafe-Strudel Kröll
  • ‪McDonald's - ‬1 min walk
  • ‪Manna Delikatessen Café - ‬1 min walk

About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with a 24-hour front desk and a bar
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a living plant wall, tour/ticket assistance, and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Reviews

Altstadthotel Weisses Kreuz Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 432 reviews
Rating 8 - Good. 73 out of 432 reviews
Rating 6 - Okay. 12 out of 432 reviews
Rating 4 - Poor. 7 out of 432 reviews
Rating 2 - Terrible. 2 out of 432 reviews

Reviews

10/10 Excellent

Keith

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property was the best over all on our whole trip! Only unusual thing was the shower was part of the main room (bedroom). Love the place over all. Great breakfast and friendly staff
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Poor internet and broken air conditioning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Abdlmaged

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location amazing staff
Stayed 3 nights in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms. Wonderful breakfast it’s definitely worth the supplemental cost per day for the buffet
Stayed 2 nights in Jul 2025

8/10 Good

Bryan

Liked: Staff & service

Nice hotel, good value

Hotel was nice and a good value, bathroom smelled like pee.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel located in a very pleasing area, Altstadt Innsbruck. The owners have done a fantastic job updating this hotel built in the 1400s. Everything is top-quality from the furnishings to the hardware to the environmental intelligence to the breakfast. The staff are very friendly and helpful. I have stayed at Weisses Kreuz twice now, and will stay there every time I visit Innsbruck.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Altstadthotel Weisses Kreuz is a unique hotel in the middle of the old town of Innsbruck. It is probably one of the best locations in town. The building has so much character being from 1465, yet the rooms are modern and top notch, with smart A/C that turns off when the windows are opened. It is a small business and the owners work themselves at the reception and the bar. Yes, bar and reception are both the same and they are on the 6th floor of the building! I rented one of their smallest room without breakfast for only a couple of nights, and the staff made me feel like I was their only guest. Incredible hospitality. I will recommend this place in one breath with Innsbruck.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. Very helpful and friendly staff who offered us a welcome drink on arrival. Room was comfortable too. We enjoyed our stay here!
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Received great help and very accommodating in addressing my questions!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic people. Fantastic location in old town. Good food. Lively atmosphere.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmel

Travelled with partner
Quaint and stylish. Fantastic location. Comfortable room
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff provided excellent service. Friendly and welcoming. The hotel was beautiful, clean with an amazing breakfast and superb bar. We felt very welcomed by the staff and the owner. The location was great, walkable, accommodating and accessible to great walks and restaurants. We were so welcomed and will return again!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat hotel. Mozart slept there, so it has been around for quite awhile. But it has been completely renovated. Very good location near the famed “Golden Roof”. The staff amongst the best imaginable, and one of the owners, Bridgette, present, personable, and charming everyday. Very nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, welcoming, & helpful staff. Amazing breakfasts, clean & comfy rooms, & fantastic location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hotel favorite of our trip. The staff are very friendly, the location was perfect and the breakfast is something we couldn’t stop talking about. I would say the bathroom we had in our room was a bit small but didn’t hinder our stay one bit. Would definitely book this hotel again if we get the opportunity.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fanulous

The staff were fantastic and the location in the Altstadt couldn’t have been closer to all the restaurants, stores, Goldenes Dachl and the River Inn!
Stayed 1 night in Jun 2025

10/10 Excellent

C. B.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During summer visits. Upon check in, insert key card near inside door of your room to start AC, leave and return a few hours later allowing the AC to cool the room. Leave a card in the slot or your AC will turn off!
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025