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TUI BLUE The Haven Ipoh

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3 Bedroom Deluxe Suite Horizon View | City view
Breakfast, lunch, dinner served; international cuisine
Exterior
Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly hotel near Concubine Lane

Located close to Kinta City Shopping Centre and Ipoh Parade, TUI BLUE The Haven Ipoh provides a poolside bar, a terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a facial or a body scrub. The on-site international cuisine restaurant, The Cuisines, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150
  • Place, Lost World Tambun
    ‪3 min drive‬
  • Place, Sunway Lost World Theme Park: Hot Springs & Night Park
    ‪3 min drive‬
  • Place, Kinta City Shopping Centre
    ‪9 min drive‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite Lakeview

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe Suite Horizon View

2 Bedroom Deluxe Suite Horizon View

2 Bedroom Deluxe Suite Horizon View

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Deluxe Suite Horizon View

3 Bedroom Deluxe Suite Horizon View

3 Bedroom Deluxe Suite Horizon View

  • City view
  • 89 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Lakeview

  • Lake view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Grand Deluxe Suite Lakeview

3 Bedroom Grand Deluxe Suite Lakeview

3 Bedroom Grand Deluxe Suite Lakeview

  • Lake view
  • 155 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Executive Suite Lakeview

3 Bedroom Executive Suite Lakeview

3 Bedroom Executive Suite Lakeview

  • Lake view
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free Wi-Fi

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  • Parking included
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4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$190
includes taxes & fees
3 May - 4 May
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About the area

Ipoh

Located in Ipoh, TUI BLUE The Haven Ipoh is on a lake, within a 15-minute drive of Kinta City Shopping Centre and Yasmin At Kong Heng Museum. .This family-friendly hotel is 7.1 mi (11.5 km) from Ipoh Parade and 7.7 mi (12.4 km) from Concubine Lane.

What's nearby

  • Lost World Tambun - 3 min drive - 2.7 km
  • Sunway Lost World Theme Park: Hot Springs & Night Park - 3 min drive - 2.7 km
  • Kinta City Shopping Centre - 9 min drive - 8.8 km
  • Ipoh Night Market - 10 min drive - 9.1 km
  • Royal Perak Golf Club - 12 min drive - 11.4 km

Getting around

  • Ipoh Railway Station - 12 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 12 min drive

Restaurants

  • ‪Miker Pizza Tambun - ‬7 min walk
  • ‪Helmet Cafe - ‬4 min walk
  • ‪dose coffee - ‬13 min walk
  • ‪Kedai Kopi Rossi - ‬13 min walk
  • ‪Clove Cafe - ‬13 min walk

About this property

TUI BLUE The Haven Ipoh

TUI BLUE The Haven Ipoh offers 150 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. 43-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, and body scrubs. The spa is open daily.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 43-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Satisfy your appetite for lunch or dinner at The Cuisines, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 9 AM to 6 PM on request
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 48 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Cuisines

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
The check-in location differs from the property location; go to: [Tower Banyan Lobby]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 58 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Haven Ipoh
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
TUI BLUE The Haven Ipoh Ipoh
TUI BLUE The Haven Ipoh Hotel
The Haven All Suite Resort Ipoh
TUI BLUE The Haven Ipoh Hotel Ipoh
The Haven Resort Hotel Ipoh All Suites

TUI BLUE The Haven Ipoh Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 509 reviews
Rating 8 - Good. 196 out of 509 reviews
Rating 6 - Okay. 51 out of 509 reviews
Rating 4 - Poor. 15 out of 509 reviews
Rating 2 - Terrible. 3 out of 509 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs friendly, accommodations is beautiful and restaurant food delicious. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Siti Aidawani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beutiful property and wonderful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer.
Stayed 2 nights in May 2025

8/10 Good

Anna

Travelled with partner
Liked: Staff & service
The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Veen Chee

Stayed 3 nights in Sep 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024

8/10 Good

Jeya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.
Stayed 3 nights in May 2024

10/10 Excellent

Ahmad Shukry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place away fro the city.
Stayed 3 nights in May 2024

10/10 Excellent

Khoo

Liked: Cleanliness, staff & service, property conditions & facilities
Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment
Stayed 3 nights in May 2024

4/10 Poor

Gunalan, Ann Arbor

Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.
Stayed 3 nights in Oct 2023

10/10 Excellent

MARILENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Kyanta

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good tranquil retreat from busy town and lovely view of lake.
Stayed 1 night in Dec 2023

4/10 Poor

paulie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 or 5 star hotel . It is over rated. I give 3 star only . I booked a 3 bedroom, 3 bathrooms suite with the kitchen for 5 persons . It has only 4 plates & 4 cups provided . No utensils, no pot , no pan. Overall I won’t say the unit is cleaned . The quality of the care products do not meet the 4 star hotel standard. The water not hot enough and we cannot adjust it. Very disappointed
Stayed 2 nights in Nov 2023

6/10 Okay

Sook Cheng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is overall ok .. I expected the bedrooms to be bigger and the second bathroom is very small with no hair dryer .. there is no plates to be found.. there is a stove but no pots and pans , so not sure what it is for. There is no hand soap either. Although no major complaints, the place is very average and no wow factor, not likely to return.
Stayed 2 nights in Nov 2023

10/10 Excellent

XiaoQi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Lisa

Travelled with partner
Great pool and views.
Stayed 3 nights in Nov 2023

6/10 Okay

Albert

Travelled with group
Stayed 3 nights in Nov 2023

8/10 Good

Kamaljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Dennis, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfort and beautiful view place
Stayed 3 nights in Sep 2023

10/10 Excellent

LOO JIUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.

10/10 Excellent

Richard

Stayed 3 nights in Sep 2023

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tasrifah bte, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services crew in the Cuisines was excellent!
Stayed 3 nights in Sep 2023