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Mystique Holbox by Royalton, A Tribute Portfolio Resort

4.0 star property

Photo gallery for Mystique Holbox by Royalton, A Tribute Portfolio Resort

Outdoor pool, pool umbrellas, pool loungers
Property video
Deluxe Junior Suite Loft Ocean View
Presidential Ocean Front One Bedroom Suite
Presidential Ocean Front One Bedroom Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

View map
Av. Pedro Joaquin Coldwell, entre Calle Chabelita y Paseo Carey, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Baseball Park
    ‪8 min walk‬
  • Place, Main Square
    ‪14 min walk‬

Room options

View all photos for Deluxe Junior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Junior Suite

8.8 out of 10
Excellent
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Premium Junior Suite Ocean Front

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Junior Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Ocean Front One Bedroom Suite

Presidential Ocean Front One Bedroom Suite

Presidential Ocean Front One Bedroom Suite

  • 78 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Junior Suite Swim Out

Deluxe Junior Suite Swim Out | View from room

Deluxe Junior Suite Swim Out

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Junior Suite Loft Ocean View

Deluxe Junior Suite Loft Ocean View

Deluxe Junior Suite Loft Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Deluxe Junior Suite Partial Ocean View

View from room

Deluxe Junior Suite Partial Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite Pool View

View from room

Deluxe Junior Suite Pool View

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Isla Holbox

With a stay at Mystique Holbox by Royalton, A Tribute Portfolio Resort in Isla Holbox, you'll be within a 5-minute walk of Holbox Beach and Yum Balam Nature Reserve. .This beach hotel is 0.4 mi (0.6 km) from Holbox Baseball Park and 0.7 mi (1.1 km) from Holbox Letters.

What's nearby

  • Holbox Beach - 2 min walk - 0.2 km
  • Holbox Baseball Park - 8 min walk - 0.7 km
  • Main Square - 14 min walk - 1.2 km
  • Bioluminescence Beach - 18 min walk - 1.5 km
  • Punta Coco - 19 min walk - 1.7 km

Restaurants

  • ‪La Cabane - ‬4 min walk
  • ‪Casa Nostra Terraza - ‬11 min walk
  • ‪Café del Mar - ‬2 min walk
  • ‪Copal Café - ‬7 min walk
  • ‪Santos Fuegos - ‬4 min walk

About this property

Mystique Holbox by Royalton, A Tribute Portfolio Resort

Hotel on the beach, with outdoor pool
Mystique Holbox by Royalton, A Tribute Portfolio Resort offers 38 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. 55-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Isla Holbox hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 38 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies or patios. 55-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Treat yourself with massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Mystique Holbox by Royalton, A Tribute Portfolio Resort has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 10.50 for adults and USD 10.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Parasailing
  • Scuba diving
  • Snorkelling
  • Windsurfing

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.74 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.5 for adults and USD 10.5 for children
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 007-007-001864/2025

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Mystique Blue Holbox Hotel
Mystique Blue Hotel
Mystique Blue
Mystique Blue Holbox
Mystique Holbox by Royalton
Mystique Holbox by Royalton, A Tribute Portfolio Resort Hotel

Reviews

Mystique Holbox by Royalton, A Tribute Portfolio Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 534 reviews
Rating 8 - Good. 111 out of 534 reviews
Rating 6 - Okay. 43 out of 534 reviews
Rating 4 - Poor. 22 out of 534 reviews
Rating 2 - Terrible. 20 out of 534 reviews

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y agradable personas
Stayed 1 night in Jul 2025

8/10 Good

TATIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
Stayed 7 nights in Aug 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
Stayed 2 nights in Jun 2025

8/10 Good

Nicole Arianne, Phoenix

Stayed 7 nights in May 2025

6/10 Okay

Bruno

We needed a gateway and chose Holbox that was highly recommended by Mexican friends, The property was nice overall but here are the reasons why they did not get a 5*: - The flow from the shower head was irregular and scarce. - The smell from the decomposed seaweed on the shore reached our room and was very unpleasant. - Because of that decomposed seaweed, we could not enjoy the sea. - The amount of mosquitoes prevented us from enjoying walks in the morning and after sunset. - We had lunch at the pool and were immediately surrounded by iguanas getting dangerously close to us. The staff knew but did little to scare them away.
Stayed 2 nights in May 2025

8/10 Good

Iman F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

Mary Ann

Stayed 9 nights in Apr 2025

10/10 Excellent

Nabil, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Apr 2025

10/10 Excellent

Ely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, súper buen trato por parte de todos
Stayed 2 nights in Mar 2025

10/10 Excellent

Venessa

Stayed 3 nights in Mar 2025

4/10 Poor

Rafal, NORRIDGE

Liked: Cleanliness, staff & service
Great hotel besides their dining. Terrible.
Stayed 4 nights in Mar 2025

6/10 Okay

Sam

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nice place but they don’t clean the beach properly.
Stayed 7 nights in Jan 2025

8/10 Good

Hampus

Stayed 7 nights in Jan 2025

10/10 Excellent

BRENDA MORELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Dalila

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Kailyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the location of this hotel, very walkable to downtown but just far enough to be quiet from the downtown parties. The only slight downfall for the hotel is kids noise level in the morning at the pool. Our room was very close to the pool and it sounded like they were in our room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Manuel

Stayed 1 night in Oct 2024

6/10 Okay

Alex

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not stay at your hotel as it was a disaster. The entire city was underwater. I have pictures and I have asked Expedia to get our money back. Please refund our money as we did not stay at your hotel. The city was an unwalkable and totally underwater and your hotel was not ready for gas. The pool was not open. Chairs were Stacked up. Again we did not stay at your hotel and we are asking for a refund. I will be posting the pictures on Expedia if we do not get a refund.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alban

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. They had a very kind attention when we arrived as it was my wife birthday: they put a big ribbon on the entry door of the room. We loved the room, spacious and comfortable. We enjoyed a lot the beach club and the pool. We recommend it a lot. Thank you to Anahi for her kindness and the hotel personal
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area! Beaches are less crowded and the town is an easy walk
Stayed 5 nights in Jul 2024