Aparthotel

Casa Serena

2.0 star property

Photo gallery for Casa Serena

View from property
Individually decorated, individually furnished, free WiFi, bed sheets
Dining room
40-inch TV with digital channels, heated floors
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Barbecue

Explore the area

View map
Avenida Perimetral Oriente, Isla Mujeres, QROO, 77400
  • Place, Crayola House
    ‪2 min walk‬
  • Place, Garrafon Natural Reef Park
    ‪3 min drive‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪87 min drive‬

Room options

Family Apartment, Sea View, Sea Facing

  • Sea view
  • 300 sq m
  • 6 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds, 2 Single Bunk Beds and 2 Single Murphy Beds
  • Free Wi-Fi

Comfort Apartment, 3 Bedrooms, Patio, Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Large Single Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

Design Apartment, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Luxury Apartment, 3 Bedrooms, Sea View, Tower

  • Sea view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Single Bunk Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Similar properties

About the area

Isla Mujeres

With a stay at Casa Serena in Isla Mujeres (Colonia Meteorológico), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Ferry Terminal. .This beach aparthotel is 2.2 mi (3.6 km) from North Beach and 0.1 mi (0.1 km) from Crayola House.

What's nearby

  • Crayola House - 2 min walk - 0.2 km
  • Garrafon Natural Reef Park - 3 min drive - 1.8 km
  • Mundaca House - 3 min drive - 1.8 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 3 min drive - 1.8 km
  • Capitán Dulché Museum - 4 min drive - 2.8 km

Restaurants

  • ‪Isla Brewing Company Beer Garden - ‬13 min walk
  • ‪Dolphin Discovery - ‬8 min walk
  • ‪oscar's grills pizzas - ‬13 min walk
  • ‪La Carbonera 22 - ‬3 min drive
  • ‪Mango Café - ‬3 min walk

About this property

Casa Serena

Casa Serena offers 5 accommodations with coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. This Isla Mujeres aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
2 outdoor swimming pools are on site.
Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring heated floors. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Take in the views from a terrace and make use of amenities such as gas grills.

Property amenities

Beach

  • White sand beach (direct access)
  • Beach loungers

Pool/Spa

  • 2 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Living spaces

  • Heated floor

Entertainment

  • 40-inch TV with digital channels

Outdoor areas

  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Designated smoking areas

Location highlights

  • Near the bay
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 5 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Casa Serena Aparthotel

Casa Serena Isla Mujeres

Casa Serena Aparthotel Isla Mujeres

Casa Serena Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Travelled with family and small children
Liked: Cleanliness
This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.
Stayed 7 nights in Apr 2026

10/10 Excellent

NAOMI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, super clean, amazing views from the property,
Stayed 2 nights in Sep 2025