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Villa del Palmar Cancun Luxury Beach Resort & Spa

5.0 star property

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Exterior
Exterior
Two Bedroom Loft | Living area
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for One Bedroom Ocean View

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Ocean view

View all photos for Deluxe 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for One Bedroom

Premium bedding, down duvets, minibar, in-room safe

One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Two Bedroom

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front

Two Bedroom Ocean Front

  • 253 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Ocean view

View all photos for Two Bedroom Loft

Two Bedroom Loft

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 205 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse

Two Bedroom Penthouse

  • 308 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Ocean view

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front

Three Bedroom Ocean Front

  • 430 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Ocean view

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Ocean view

View all photos for Deluxe 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe 2 Queen Beds

7.0 out of 10
Good
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Upgrade Garza Blanca

Premium bedding, down duvets, minibar, in-room safe

Upgrade Garza Blanca

  • Sleeps 4
  • 2 Queen Beds
  • Garden view

Similar properties

Front of property
Emporio Cancun Optional All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.0 out of 5, Very good, 2,271 reviews
The price is NZ$456
includes taxes & fees
29 Jan - 30 Jan
Emporio Cancun Optional All Inclusive

About the area

Punta Sam

When you stay at Villa del Palmar Cancun Luxury Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. .This beach resort is 13.6 mi (21.9 km) from La Isla Shopping Mall and 17.8 mi (28.7 km) from Delfines Beach.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 1.8 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪The Deli - ‬1 min walk
  • ‪Restaurant Flamingos - ‬2 min drive
  • ‪The Rooftop - ‬4 min walk
  • ‪caprichos villa del palmar - ‬4 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at La Casona, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1007 reviews
Rating 8 - Good. 190 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 70 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Unnati Shriram

Stayed 5 nights in Oct 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The balcony had a nice view of the resort. The hammock was a nice addition on the balcony. The kitchen and laundry room was good to have for the stay. Overall it was a good choice to stay here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mirko

Stayed 6 nights in Oct 2025

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect view from our room to the ocean. Everyone from staffing was very generous and attentive. Will definitely be going back in the future!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained friendly staff was an easy place to stay with our 18 month old
Stayed 3 nights in Oct 2025

6/10 Okay

Mayra, Houston

Stayed 4 nights in Oct 2025

10/10 Excellent

Sean Joe, Cottage Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options, excellent facilities and room options
Stayed 7 nights in Oct 2025

10/10 Excellent

RAHUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nice & Clean Staff Very Friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was perfect from the hotel room, and the front side of the hotel. The hotel room was always immaculate. The balcony had a hammock and a stunning view. Kitchen had everything needed to cook meals. Staff were very understanding, patient, polite and helpful.
Day view from balcony
Walkway on front side of hotel
Sunset view from balcony
Ocean view at hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

robert

Stayed 5 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

KIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wondeful Hotel Stay

The ocean view was perfect. Since the hotel has auto black out drapes you can lean over press the button when you wake up and look at the beautiful ocean. The spa was incredible. Expensive but worth it.
Stayed 12 nights in Sep 2025

6/10 Okay

Julius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall satisfied-The only downside during our stay the resort was infested by mosquitoes. Our room had a leak on our first night coming from the AC vent, mosquitoes inside our room every time we ask to service our room-i believe they leave the room open the whole while they were cleaning the room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fahad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were very attentive. The food and the amenities at the resort were top notch. However, there were a lot of mosquitos in the resort; apparently it was due to the rain. Right behind the property (outside), there’s a residential area that can be a bit noisy.
Stayed 5 nights in Sep 2025

10/10 Excellent

MARILU

Stayed 3 nights in Sep 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Was the breakfast fresh. everything is beautiful and quiet, respectful. clean. Nice people. Nice view.6 stars..
Stayed 3 nights in Sep 2025

8/10 Good

Brayan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 6 nights in Sep 2025

10/10 Excellent

HERALD, NEPTUNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel to my family and friends. The service was excellent, and the room was beautiful. The only downside was the shower—the water pressure was very weak, and it took a long time to get hot. Aside from that, the food selection was great, and the spa was absolutely amazing and enjoyable. I’m already planning my next trip here. Such a beautiful place with wonderful people!
Stayed 3 nights in Sep 2025

4/10 Poor

THAO, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, staff were exceptional and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! Best. Resort. Experience. Ever. If you are trying to decide where to go for your all-inclusive vacation, look no further. This is the place! From the moment we arrived, we (regular people) were treated like royalty. We were greeted with cold cloths, sparkling wine, and helpful guidance. We were celebrating a milestone birthday, and we communicated that to staff throughout our stay with incredible results. That initial amazing treatment and level of service continued throughout our four-night stay. Every interaction with staff was warm and responsive. Each day brought a new unexpected kindness. Every restaurant did a superb job of recognizing the celebratory event and adding personal flair to our experience. This experience exceeded expectations that we didn't even know existed. We are exceedingly grateful to the management and employees at Villa Del Palmar for making this occasion even more special than we had hoped. Many thanks to all who helped make this such a wonderful experience: housekeeping, wait staff, room service, welcome staff, restaurant workers, front desk, and literally every employee with whom we had the pleasure to interact. You are what made this experience so special!
Stayed 4 nights in Aug 2025

10/10 Excellent

Natylnn Deshoan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly went out of their way to make you feel comfortable
We enjoyed our stay tremendously. The music throughout the resort was oh so nice, very fitting for the environment. We plan to return in a couple of months. We thank management and their staff for a five-star treatment, 🤗
Stayed 3 nights in Sep 2025

2/10 Terrible

Elena

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2025