Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Exterior
Exterior
Two Bedroom Ocean Front | View from room
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

Deluxe Ocean View 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One Bedroom Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Suite Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 157 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Ocean Front

  • 253 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 205 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Two Bedroom Penthouse

  • 308 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Three Bedroom Ocean Front

  • 430 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft

  • 325 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Deluxe 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean View 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Punta Sam

When you stay at Villa del Palmar Cancun Luxury Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This beach resort is 5.3 mi (8.5 km) from North Beach and 9.9 mi (16 km) from Langosta Beach.

What's nearby

  • Punta Sam Beach - 13 min walk - 1.1 km
  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Playa Mujeres Golf Club - 4 min drive - 3.9 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Deli - ‬6 min walk
  • ‪The Rooftop - ‬2 min walk
  • Blanca Blue
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at La Casona, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 600 out of 1008 reviews
Rating 8 - Good. 203 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 72 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal, Wichita

Stayed 4 nights in Jul 2025

10/10 Excellent

Ameleset

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect for my family very safe, clean, and comfortable. The beds were spotless and cozy, and the staff was exceptionally well-trained, caring, and friendly. Overall, both my family and friends were very happy with the experience. I’ll definitely continue to recommend this hotel to everyone I know.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Madelyn, Peoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out the entire experience with this hotel was excellent. We traveled with our kids so we had 3 rooms. 2 of the rooms were upgraded to suites free of charge and they made a point to put all of us on the same floor close to each other without us even asking. The food was delicious with multiple dining options. The only complaint we have is that the dinner buffet was closed 3 nights in a row but we were able to get into the other restaurants without any problems. The rooms were very comfortable and the staff very friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Samir

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Ashima

Travelled with family
Liked: Staff & service
Very upsetting..cheating on customers about all inclusive. There were 5 other guest going through the same situation while i was checking in. Thats means either expedia is false advertising of both expedia and hotel is cheating. I took numbers of guest who were involved this will be in news in few days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities
What an amazing resort experience! Everything from the food to the service to the rooms was top-notch. Our room was cleaned daily, and one of the best perks was being able to order lunch and drinks right from the pool. The beach is just steps away, and it was well maintained. They cleared the seaweed daily,ñ. We chose the all-inclusive package, and if you're someone who loves to eat and drink (like we do!), it’s 100% worth it. They still provide receipts showing what you would’ve paid without it, and every one of ours said “covered - AI,” which was super reassuring. We had no surprises at checkout. A tip: follow the advice in other reviews and book your dinner reservations early. The restaurants fill up fast. All are great! You can’t go wrong with any of them. I’ve stayed at two other resorts in Cancun, and the food here is the best by far. The steaks are not dry. The food has flavor. The drinks are not watered down. I also loved the free water activities. They offered paddle boards and kayaks, and it was such a fun and easy way to enjoy the water. This is a family resort. There is no nigh lot time entertainment but they do provide an itinerary of pool activities. They play some music on occasions but it’s not a party hotel. Which we didn’t mind at all!! This place is officially on my repeat list.
View from inside of Davinos restaurant.
Chairs near beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Renajae

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Yair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El resort es absolutamente hermoso, con varias piscinas para nadar por si las demás están llenas :). El personal es increíblemente atento y amable. Hay cinco restaurantes en el resort para elegir, aunque me gustaría que la comida mexicana fuera más auténtica, pero entiendo que hay gente y turistas de Estados Unidos de visita y la comida esta hecha a su medida. Sin embargo, fue un resort muy bonito!
Stayed 6 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Yoselin

We have stayed at Villa Del Palmar every time we’ve visited Cancun — three times now — but unfortunately, our most recent experience was disappointing. Compared to our previous visits, the quality of service at the restaurants has noticeably declined, while prices have increased significantly. For what they charge, the food is just average at best, which makes it feel like poor value overall. Another thing that stood out was how the welcome has changed. We used to be greeted with a fun, tropical piña colada when we arrived — now it’s just a glass of champagne. It’s a small touch, but it felt more special and fitting for a beach resort before. We also noticed changes in the in-room snacks available for purchase. We asked why the selection now includes things like salt and vinegar chips and Snickers bars instead of more local treats, and we were told it was because some guests complained. All I have to say is, if you’re coming to Mexico, you should expect — and want — to be immersed in Mexican culture, food, and flavors. There’s no need to Americanize everything. Another major frustration was the local transportation situation. Cancun basically requires tourists to use their regulated taxi system if you don’t have your own transportation, and the prices are outrageous. We were charged $25 just to get to the ferry terminal for Isla Mujeres, while an Uber would have cost about $6.25 USD. When we asked about ordering an Uber, we were told we could, but only if we waited for it
Stayed 5 nights in Jul 2025

10/10 Excellent

Martin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of people working on the property so when you need something....someone is always available
Stayed 3 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful hotel!!
Stayed 3 nights in Jun 2025

6/10 Okay

Kraig

Stayed 5 nights in Jun 2025

8/10 Good

jorge

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well the hotel was great, with Expedia I have some issues they never resolved, I had paid extra for certain things and the communication with the hotel wasn’t great, reserve directly on their site. It was embarrassing how Expedia didn’t respond ever. I seriously doubt that I’ll ever be reserving with Expedia again. Hotel great, Expedia terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love it!!!
Stayed 1 night in Jun 2025

2/10 Terrible

Colin

Stayed 7 nights in Jun 2025

10/10 Excellent

Dayana

Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort! Very kid friendly our butlers Arad and Rafael were amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

SONG YI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first family trip and we couldn't have picked a better place to stay. Will definitely be returning again. Everyone was so nice there. Food was amazing. Staff is excellent!!!
Stayed 5 nights in May 2025

8/10 Good

Madilynn, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
Beach has considerable amount of seaweed throughout the day despite multiple tractor removals. Significantly rocky shores.
Beautiful night views of properties restaurants
Mornings off the balcony are picturesque.
Davino (Seafood/Italian restaurant) had by far the most elevated menu and service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel, will definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff, the room, amenities. Everything was amazing.
Stayed 3 nights in May 2025