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The air conditioning was not cooling and the water was hot

Nice

They did not have my reservation

Room , not cleaned well. Bad order or mold on long term non use. Safe did not work. My colleagues found bugs in bedsheets. The hotel had no correspondence with Expedia to confirm payment.

Enjoyed my stay with great service from the staff. The rooms are nicely updated and designed well. I felt very comfortable. Highly recommended especially if you are coming from abroad.

I booked this stay for my client during his visit to Asaba due to the beautiful design of the hotel and the services offered. He enjoyed his stay and said he was very comfortable. There were some discrepancies that were listed on the hotels.com booking site that I addressed with the hotel. I spoke to them directly and also received an email about my issues. They were very courteous, professional and responsive with communications. I was assured that the information on Hotels.com concerning the hotel is now 100% correct. My client loved the designs and said the hotel felt brand new and very clean. Quiet neighborhood. The only issue he had was with the menu offered. Unfortunately he wasn't able to dine in because he felt that the menu was quite confusing. But thankfully there were plenty of restaurant options in the area. I highly recommend this beautiful hotel for a stay in Asaba especially for those that are used to western style comforts, 24/7 light, hot water, and its also really close to the airport with roundtrip transport available. Because I book hotels frequently on Hotels.com I used a credit for a discount on my clients stay but he said it is very well worth the starting price for the quality of the hotel