10/10 Excellent
Willicey
Travelled with family and small children
8 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying that this hotel is some complicated and maybe that is the nature of a resort style hotel but there's a lot of do's and don'ts. Very complicated, with lots of stuff to remember. With that being said let me say this hotel is plush with a touch of opulence if that is what you are looking for. They seem to cater to a wide range of budgets and family types. This hotel is family/kid friendly with multiplie swimming pools, a slide and fountain. But it's also caters to adults without kids having an adult dedicated swimming area in the VIP sections and a lounge where kids are not allowed after 5. Even a restaurant where no kids are allowed period. The property is somewhat sprawling and a little complicated to understand until you've been here for a few days then you get your bearings. The staff is very very attentive. Have you heard of the stories of the cleanliness of Japan? Yes it is all true. You don't have to worry about sanitation and cleanliness, it is prevalent wherever you go and this hotel was clean from top to bottom. Rooms are spacious and have quite a bit of amenities within them. I would take a guess as to say 70% of the rooms have an ocean view of some sort. The concierge works hard to make your wishes come true. There are multiple dining options including two buffets with one of them being for executive lounge guest. This hotel overall is a bit on the pricey side but if you are not impressed then a true resort style vacation is not for you.
Willicey
Stayed 4 nights in Sep 2025
