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Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

3.5 star property

Photo gallery for Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property video
Exterior
4 bars/lounges, 2 poolside bars, swim-up bar
Children’s area

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View map
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪10 min walk‬
  • Place, Linda Beach
    ‪12 min walk‬
  • Place, Quieta Beach
    ‪3 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Sea View

8.8 out of 10
Excellent
(29 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, 1 King Bed, Beach View

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Junior Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 43 sq m
  • Sleeps 4

View all photos for Double Room Standard with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard with Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View

7.8 out of 10
Good
(17 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Sea View

A modern living room with a sofa, a dining table with chairs, a TV, and a ceiling light fixture.

Junior Room, 2 Queen Beds, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room Standard with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 39 sq m
  • Sleeps 3

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About the area

Ixtapa

Located in Ixtapa, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center is by the sea, within a 15-minute walk of Linda Beach and Varadero Beach. .This all-inclusive property is 0.8 mi (1.3 km) from Quieta Beach and 4.6 mi (7.4 km) from El Palmar Beach.

What's nearby

  • Cocodrilario - 10 min walk - 0.9 km
  • Linda Beach - 12 min walk - 1.0 km
  • Playa Carey - 14 min walk - 1.2 km
  • Sacrificio Beach - 14 min walk - 1.2 km
  • Quieta Beach - 3 min drive - 1.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 41 min drive

Restaurants

  • ‪Restaurant El Marinero - ‬11 min walk
  • ‪Fisher's Ixtapa - ‬9 min drive
  • ‪Tanta Vida - ‬9 min drive
  • ‪Plaza Mexicana - ‬2 min walk
  • ‪Bambu y Sakura - ‬3 min walk

About this property

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center offers 412 air-conditioned accommodations with safes and hair dryers. This Ixtapa property provides wireless Internet access (speed: 25+ Mbps) for a surcharge.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 412 air-conditioned guestrooms. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mediterranean cuisine at Costa Azul, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Costa Azul - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available. Reservations are required.
Oyster Bar - This fine-dining restaurant specializes in seafood and serves dinner only. A children's menu is available. Reservations are required. Open select days.
La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Plaza Mexicana - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Colores - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Colores
  • Costa Azul
  • La Terraza
  • Oyster Bar
  • Plaza Mexicana

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Mini golf
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 9 floors
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1549 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per 24-hour period (1-device limit, rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Azul All Inclusive
Azul Ixtapa Beach Resort
Azul Ixtapa Beach Resort All Inclusive
Ixtapa Beach Resort
Resort Azul
Azul Ixtapa All Inclusive Beach Resort
Azul Ixtapa All Inclusive Beach
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Ixtapa Beach Resort
Azul Ixtapa Beach
Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
Hotel Azul Ixtapa Beach Resort and Convention Center
Azul Ixtapa Beach Resort and Convention Center Ixtapa
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Resort
Azul
Azul Ixtapa Beach Resort Convention Center All Inclusive

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Terry, Long Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with great view on 19th floor. Very comfortable beds and a very spacious room and bath. Could use some in-room items like fridge, coffee, water bottles for a more complete set-up. Restaurant food for okay and pools were abundant and well maintained. Would be nice to have an adult area or private area to escape noise. Pool towel program seemed archaic especially when multiple rooms are sharing towels. Would stay here again if opportunity becomes available.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose

Stayed 2 nights in Jan 2026

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So disappointed. We arrived at 5, and were taken to our rooms, but given no information about directions, how to get to the pool, restaurants, etc. Activity reservations and dinner restaurants both closed at 5, and all activity had to be reserved the day before, so despite spending two nights at the resort, we were unable to do any activities. The pool closes at 6, so the first day we had just gotten in and were told to get out because they were closing. There were roaches in our room- several including in the kitchen and bedroom, all alive (except the one that eat in the refrigerator). When we asked to change rooms, it took nearly half an hour, which was frustrating because we were exhausted and wanted to go to bed. The staff was all nice, but no directing at all as to what restaurants were open at what time, other things to do, etc. When the pool closed I asked what there was to do besides sit in our room and the staff said "nothing, really. " Roaches, none of the promised activities, and am overall awful experience. The staff was really nice, though.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 6 nights in Jan 2026

10/10 Excellent

Sonia

Stayed 3 nights in Jan 2026

8/10 Good

Robert

Stayed 8 nights in Jan 2026

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good experience
Stayed 3 nights in Dec 2025

2/10 Terrible

FLOR

Disliked: Cleanliness
Not a dog person and had to have breakfast lunch and dinner with all type of dogs around me and barking the whole time. I suffer from allergies and my vaccinations were ruined because of this.
Stayed 4 nights in Dec 2025

6/10 Okay

Krystal Dawn

Travelled with family
Liked: Staff & service, amenities
Room plug ins didn't work and didn't have a fridge but still very beautiful location. Not very walkable to get down to the beach but the location is perfect.
Stayed 7 nights in Dec 2025

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Rosell

Stayed 5 nights in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2025

4/10 Poor

Juan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
La habitación tenía cucarachas y nos tuvieron q mover a las 2:30 de la madrugada, no ponen agua en las habitaciones , no hay café ni cafetera en la habitacion,los bufetes muy básicos .
Stayed 3 nights in Nov 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, nice staff, family friendly.
Stayed 7 nights in Nov 2025

8/10 Good

Mary Carmen Godinez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. I am not going back because we depend in the flight hours and hour flight was at 5:30pm, so we need to do a late check out and we try to negotiate with the hotel to deliver the rooms and just continue in the installations and they said that is not possible. We can just stay at the lobby without meals or drinks. They want to charge around $50 USD per person if we want to eat or drink. Flight hours are not in our hands. They should be more flexible. Thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC kept our room cool. Housekeeping cleaned our room every day.
Stayed 4 nights in Oct 2025

4/10 Poor

Mayra Janeth

Travelled with family
Disliked: Staff & service, property conditions & facilities
Ropa de cama sucia Staff y bar mayoría mal carácter Aire acondicionado muy ruidoso
Stayed 4 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 1 night in Sep 2025

6/10 Okay

Angelica, San Antonio

Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Graciela

Stayed 2 nights in Aug 2025

8/10 Good

RICARDO RAHUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Dario

Travelled with family
Disliked: Staff & service, amenities
Hice mi reservacion por expedia al llegar hacer check inn me cobraron lo mismo que pague en expedia !!
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Pablo Magaña

Travelled with family and small children
Liked: Staff & service, amenities
Ok
Stayed 4 nights in Apr 2025

6/10 Okay

Lizbeth

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025