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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

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3 outdoor pools, pool umbrellas
Property video
Luxury Suite, 2 Double Beds
Couples treatment room(s), sauna, hot tub, steam room, aromatherapy
Outdoor wedding area
Luxury
4.5 star property
8.6

Excellent

Luxury all-inclusive property connected to the convention centre

You can look forward to 2 poolside bars, a swim-up bar and a terrace at Hotel Azul Ixtapa Grand Resort Spa and Convention Center. With a beachfront location, sailing and kayaking, this property is the perfect place to soak up some sun. Indulge in a facial, aromatherapy and a sports massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include archery and volleyball. Free WiFi in public areas is available to all guests, along with shopping on-site and mini golf.

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included

Explore the area

View map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪7 min walk‬
  • Place, Linda Beach
    ‪9 min walk‬
  • Place, Quieta Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪53 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom

Master Suite One Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Ixtapa

When you stay at Hotel Azul Ixtapa Grand Resort Spa and Convention Center in Ixtapa, you'll be on the beach, within a 10-minute walk of Playa Azul Grand and Sacrificio Beach. .This all-inclusive property is 11.1 mi (17.9 km) from La Ropa Beach and 0.6 mi (1 km) from Cocodrilario.

What's nearby

  • Cocodrilario - 7 min walk - 0.6 km
  • Linda Beach - 9 min walk - 0.8 km
  • Playa Carey - 10 min walk - 0.9 km
  • Sacrificio Beach - 10 min walk - 0.9 km
  • Quieta Beach - 4 min drive - 1.9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 42 min drive

Restaurants

  • ‪Restaurant El Marinero - ‬7 min walk
  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪Tanta Vida - ‬9 min drive
  • ‪Plaza Mexicana - ‬5 min walk
  • ‪Bambu y Sakura - ‬6 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 323 air-conditioned rooms featuring indoor private hot tubs and LCD televisions. Rooms have private balconies or patios. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Flor de Agave, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1549 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jasmine

They didn’t clean our room one
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric Richard, Petaluma

Liked: Cleanliness, amenities, property conditions & facilities
The room attendant was great. All the bartenders and staff were excellent.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dawn R, Willmar

All good.
Stayed 7 nights in Jan 2026

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and clearly well cared for. The resort grounds and rooms felt well kept throughout our stay. The staff were very good and worked hard, but you’ll likely need a translator app for smoother communication. I’ve been to other resorts where English is more widely spoken, but honestly, we’re in Mexico—not California—so I don’t see that as a dealbreaker. A few things we weren’t overly impressed with (and wish had been clearer up front): **Currency exchange:** The front desk **will not exchange USD**—they’ll only exchange **Canadian dollars**. * **Room service fees:** Room service costs **$150 pesos plus tip**, which surprised us since most all-inclusives we’ve visited don’t charge extra for it. **Mini-fridge limitations:** The mini fridge is limited to **a maximum of two beers**. We asked for more beer and Coke and were told no—and that **Coke would be an extra charge**. **Canned soda/pop isn’t included** in the minibar. **Dining reservations:For a **10 -night stay**, you can book **a maximum of four specialty restaurant reservations**. That’s fine, but it should be communicated in advance. If you don’t have a specialty booking, the main alternative is the buffet. **Alcohol service hours:** **No alcohol before 11:00 a.m. You can get mimosas at breakfast and Bailey’s in coffee, but otherwise you’ll need to wait until 11. Beach access: The biggest drawback is the beach. There’s a small beach area accessible by stairs, but it’s not a “walk straight out.
Stayed 9 nights in Jan 2026

10/10 Excellent

Manlio Fabio

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!
Sunrise while fishing
Whale watching
Isla Ixtapa
Sunset view from room balcony
Stayed 7 nights in Jan 2026

8/10 Good

Paulina

Stayed 5 nights in Dec 2025

10/10 Excellent

FLOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay exceptional service it was just perfect !!! Mater suite chef kiss just perfect!!
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia, Stickney IL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Sep 2025

8/10 Good

Medardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Deberían permitir uso de bocinas en áreas comunes, a un volumen moderado... gracias.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a great stay, location was perfect and lot's of sports amenities. Every room has a fabulous ocean view. We will return.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa G

This hotel was amazing...Every room has ocean view .Large rooms with beautiful balcony and jacuzzi tub..Very clean and staff is amazing..great food
Stayed 7 nights in Nov 2025

8/10 Good

yesenia

Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Stayed 3 nights in Dec 2025

6/10 Okay

eileen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was not very good. Very officious. Even if specialty restaurants were empty, unless you had made a reservation in the reservation office in person between 3&5pm they would not allow you in.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you Grand Azul for the Exceptional Kindness and Fantastic Hospitality!💖🇲🇽💖 I can’t wait to return! Kindest Regards Kim Barlow
Stayed 2 nights in Nov 2025

6/10 Okay

Javier, San Diego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the way my check in precess was handled. My reservation was not in their data base. I had to wait about 30 to 40 minutes before it was resolved. However, a customer assistance which appears to be in charge, her customer skills and support was extremely poor.
Stayed 4 nights in Nov 2025

6/10 Okay

Yolanda

Liked: Cleanliness
First when we check in they told me I had 3 nights reserved I said oh oh no I have 4 and I had to show proof then what we didn’t like was that we had to walk every night to the other hotel to see the show and on weekends when the place on the beach is rented they close the way to get there. At least they should put a sign at the beginning so anybody can see it and save the walk. Also I didn’t like that there is only one restaurant
Stayed 4 nights in Nov 2025

10/10 Excellent

Carly

Stayed 7 nights in Nov 2025

10/10 Excellent

linda

Stayed 9 nights in Nov 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was large and it was dog friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good and nice place to stay and very good team I love to stay in azul Grant Ixyapa
NICE FULL MOON
Stayed 2 nights in Nov 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were cleaned but it does have a pet friendly smell at times in the room.The rooms have water and it’s warm. The staff was helpful they brought the luggage’s right away. You have to order water it does have a mini fridge.
Stayed 3 nights in Nov 2025

4/10 Poor

Ana, Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall disappointing. Location was also out of the way. You have to take a taxi everywhere although most taxis were friendly. I would highly recommend staying in "Hotel 1" area. Food options were limited to buffet area. You have to stand in a ridiculous line to reserve a table in one of the other restaurants. If you check out a towel, make sure you turn them back in or you will be charged a ridiculous fee of $25 us dollars. I left mine in the pool area and had to pay $50! Staff watched us leave them behind and none bothered to tell us to return them as a courtesy. They probably get a kickback. Easy way to take advantage of people and make money. Will not return!
Stayed 3 nights in Oct 2025