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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

4.5 star property

Photo gallery for Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Couples treatment room(s), sauna, hot tub, steam room, aromatherapy
Exterior
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Luxury Room, 1 King Bed
Outdoor banquet area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Linda Beach
    ‪8 min walk‬
  • Place, Varadero Beach
  • Place, Quieta Beach
    ‪6 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪47 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(86 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom

Master Suite One Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Las Brisas Ixtapa
  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,570 reviews
The price is NZ$286
includes taxes & fees
3 Nov - 4 Nov
Las Brisas Ixtapa

About the area

Ixtapa

When you stay at Hotel Azul Ixtapa Grand Resort Spa and Convention Center in Ixtapa, you'll be on the beach, within a 10-minute walk of Playa Azul Grand and Playa Carey. .This all-inclusive property is 11.1 mi (17.9 km) from La Ropa Beach and 0.3 mi (0.5 km) from Sacrificio Beach.

What's nearby

  • Playa Azul Grand - 7 min walk - 0.6 km
  • Linda Beach - 8 min walk - 0.8 km
  • Quieta Beach - 6 min drive - 1.9 km
  • El Palmar Beach - 11 min drive - 4.2 km
  • Marina Ixtapa - 14 min drive - 5.3 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 42 min drive

Restaurants

  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪El Encanto Restaurant | Club Med - ‬10 min walk
  • ‪Pizzeria Donnato - ‬6 min drive
  • ‪Restaurante Las Rocas - ‬2 min drive
  • ‪Costa Azul - ‬6 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

All-inclusive property with 4 restaurants connected to the convention center in Ixtapa
Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 323 air-conditioned rooms featuring indoor private hot tubs and LCD televisions. Rooms have private balconies or patios. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Flor de Agave, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1010 reviews
Rating 8 - Good. 235 out of 1010 reviews
Rating 6 - Okay. 105 out of 1010 reviews
Rating 4 - Poor. 39 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paola

Liked: Cleanliness
Disliked: Property conditions & facilities
Had to pay for things that we did not even use and the payment was a ridiculous amount for the said things that we had done. Tried to explain to a manager and they said there was nothing they could do. I will never be staying here again. The food also was not the quality I expected for all the money I paid
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan, N. Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing food was delicious also, amenities.
Stayed 5 nights in Jul 2025

6/10 Okay

Herminia

Travelled with family
Liked: Cleanliness
The ac never works within the common areas, it was super uncomfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Cruz, Liberty

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo, Zapopan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions In general the staff is friendly and helpful except with some few people
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Francisco

Stayed 4 nights in Jun 2025

8/10 Good

Jesus

Travelled with partner
Beautiful
Stayed 3 nights in Jun 2025

8/10 Good

Estanislao

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma Betzaida, Chula Vista

Stayed 4 nights in Apr 2025

10/10 Excellent

Hristo Hrabrov

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Probably the best we've ever been at. Highly recommend.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olga

Stayed 5 nights in May 2025

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.
Stayed 7 nights in Mar 2025

6/10 Okay

carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility but lacks view dining/sitting areas

Room was lovely. Special dining was very good the reservation woman was unfriendly and unhelpful. We simply went to the restaurants, spoke with the Capitan and were seated. But the reservation office just said dining rooms were full but each night we went they were not at all full. Day dining was only at one buffet or the small snack area which we found very disappointing. No sit down restaurant was an option. Layout of public areas was poor because there were no ocean view areas for dining or tables and chairs for sitting outside near pools.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 night stay at Azul Grand. Service in every department was prompt, friendly, and met all our needs. The views and sunsets are amazing. Beautiful pools and spa. Make sure you reserve speciality restaurants early in your stay to take advantage of the choices. Very close to Isla Ixtapa ferry and Playa Linda. Only notes I have is the hotel should consider adding more furniture to the large balconies and reduce the amount of bright (almost blinding) white light in some areas and restaurants. Overall highly recommend this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value - had a great week. A couple of suggestions-provide “do not disturb” signs for the room (being woken up with a very insistent knock at the door is annoying) and make sure that clients know they have access to your sister hotel “Hotel Azul” (a nice feature).
Stayed 7 nights in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Irvin

Stayed 1 night in Mar 2025

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property however food quality was very poor
Stayed 7 nights in Mar 2025

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Beautiful stay. We felt that some of the staff could be a little more friendly.
Stayed 5 nights in Mar 2025

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff was amazing!!! Wet bar ask for Abel
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a weekend
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very nice
Stayed 4 nights in Mar 2025