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Hilton Garden Inn Jacksonville Airport

3.0 star property

Photo gallery for Hilton Garden Inn Jacksonville Airport

Reception
Banquet hall
Select Comfort beds, in-room safe, desk, blackout curtains
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard - 2 Doubles

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard - 2 Doubles

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility/Hearing Accessible King Suite with 3x3 Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Shower

  • Sleeps 2

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

1King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

One Bedroom Suite with Whirlpool

  • Sleeps 4

Similar properties

Free daily buffet breakfast
Fairfield Inn & Suites Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 1,001 reviews
The price is NZ$208
includes taxes & fees
22 Apr - 23 Apr
Fairfield Inn & Suites Jacksonville Airport

About the area

Jacksonville

With a stay at Hilton Garden Inn Jacksonville Airport in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This family-friendly hotel is 14 mi (22.5 km) from EverBank Stadium and 1.1 mi (1.8 km) from River City Market Place.

What's nearby

  • River City Market Place - 10 min walk - 0.9 km
  • UF Health Hospital North - 3 min drive - 2.0 km
  • UF Health North - 3 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.1 km
  • St. Johns Town Center - 27 min drive - 38.0 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬20 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with video-game consoles and safes. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a Select Comfort bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Great American Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 941 reviews
Rating 8 - Good. 262 out of 941 reviews
Rating 6 - Okay. 96 out of 941 reviews
Rating 4 - Poor. 52 out of 941 reviews
Rating 2 - Terrible. 36 out of 941 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

victoria

Liked: Property conditions & facilities
The shuttle was good. It felt a little bareboned. Room no water bottles. Tub no stopper for water. The welcome message on tv monitor was nice. The pool looked nice but didnt get to use it arrived too late and left too early.
Stayed 1 night in Dec 2025

10/10 Excellent

Saun

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Toilet broke, but was warm and cozy
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Rosendo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was hood
Stayed 1 night in Dec 2025

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I was expecting from a Hilton. Nice check in clerk though.
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Give the staff an A+.very professionally nal
Stayed 2 nights in Dec 2025

10/10 Excellent

Harold

Stayed 1 night in Nov 2025

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

SUNDA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and pool and hot tub very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities
Perfect location and clean and quiet.
Stayed 3 nights in Nov 2025

6/10 Okay

Daniel

I was very tired coming off a 13 hour drive, my back was hurting, I used the hot tub, only to be scolded for being in there a few minutes after 11. When will guests be treated like adults?
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The service was terrible. The customer service was awful the whole time I would have been better sleeping in my car. Deposits were communicated about ahead of time. I went to buy bottle of water and the two capable people at the front register watched me wait and told me to go to the bar and wait I wasn’t assisted so I left and she said I thought you wanted water. I wanted to have a good experience a relaxing experience on my only day off but I was met with ma inconveniences and attitude. Worst stay ever. Waste of money
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, East Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departed for airport before breakfast opened
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in excellent. Cleanliness of room excellent. Staff very professional and helpful. Would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Stayed 1 night in Oct 2025

8/10 Good

David Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Have stayed here several times when in the area for business. Always clean, a good nights sleep, and always felt safe. Have never had any issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Very cozy. Quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay on a road trip. We were very happy with this hotel. The price was reasonable, it was clean and had good amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

brian

Stayed 2 nights in Sep 2025