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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Terrace/patio
Point of interest
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Cape Fear Community College
    ‪3 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(66 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(66 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.2 out of 10
Very good
(62 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

8.4 out of 10
Very good
(38 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.6 out of 10
Excellent
(12 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

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About the area

Wilmington

With a stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton, you'll be centrally located in Wilmington, steps from Riverwalk and within a 5-minute walk of Cape Fear Community College. .This hotel is 0.2 mi (0.4 km) from Wilmington Convention Center and 0.3 mi (0.5 km) from Cape Fear River.

What's nearby

  • Riverwalk - 1 min walk - 0.1 km
  • Cape Fear Community College - 3 min walk - 0.3 km
  • The Cotton Exchange - 3 min walk - 0.3 km
  • Wilmington Convention Center - 6 min walk - 0.5 km
  • Wilson Center at Cape Fear Community College - 9 min walk - 0.8 km

Getting around

  • Wilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • ‪Copper Penny - ‬4 min walk
  • ‪Hell's Kitchen - ‬6 min walk
  • ‪Beer Barrio - ‬5 min walk
  • ‪I Love NY Pizza - ‬5 min walk
  • ‪Manna - ‬6 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 272 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Board & Barrel, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Wilmington? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 743 out of 1462 reviews
Rating 8 - Good. 324 out of 1462 reviews
Rating 6 - Okay. 206 out of 1462 reviews
Rating 4 - Poor. 108 out of 1462 reviews
Rating 2 - Terrible. 81 out of 1462 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities
Room was large, and had storage space. Bathroom was very clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Nov 2025

6/10 Okay

Robert, Lake Hiawatha

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 2 nights in Nov 2025

8/10 Good

Donna, Mishawaka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room, love the lpl floors. I think two things wash the windows, I had a river view and the windows were not clean. House keeping knocked on my door at 930Am checkout was 11. This hotel is greatly located central to everything!!
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities
Hotel needs updating. Facility and rooms are tired looking
Stayed 3 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness
The entire building has a very strange odor about it. Not like a cleaner or air freshener. The coffee maker in my room was filled with water with no idea how long it had been in there I went downstairs and there was no coffee to be found until the barista came in. There should be fresh coffee available 24/7!
Stayed 2 nights in Nov 2025

4/10 Poor

Tracy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Therestat in the room did not work even after maintenance came. Ice machine was out of service and the cards to unlock the room door was difficult to unlock the door
Stayed 2 nights in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The staff, especially Marie, were very courteous and respectful. Provided great assistance to my wife and I.
Stayed 3 nights in Nov 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service
Front desk lady was less than friendly. Downstairs bar wasn’t stocked well. Ran out of our one roll of toilet papee
Stayed 2 nights in Nov 2025

8/10 Good

Rodney

Great location, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities
Due to an event occuring at the hotel we could not get through the entrance. Had to fight our way to the desk the staff and myself had shout to be heard. Event staff should have corrected the traffic in the lobby. This situation continued for the next two days of the event.
Stayed 5 nights in Nov 2025

10/10 Excellent

Krisztina

Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location, Location, Location- The location is perfect. There were some things we didn't love about the place. Parking should be included with the price, It is not. All of the wheels on the luggage carts are flat and will not roll properly. The card to help us get into and out of the parking lot would not work properly. One of us had to get out and walk to the front several time for the valet to make the arm work. All of these things are not terrible, but they were very frustrating.
Stayed 4 nights in Oct 2025

6/10 Okay

Steve

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

8/10 Good

Anton

Stayed 2 nights in Nov 2025

4/10 Poor

REGINA, marietta

Travelled with partner
Liked: Cleanliness
Stayed 5 nights. Parking lot lights were only lit on last night-did not feel safe. No sidewalk lighting at all along ramp to street level from lobby- also not safe, could easily stumble. Not the best communications as I requested 1st or 2nd floor when reserving room with 2 double beds. I don't use elevators (phobias should be accommodated as any disability). In reply, hotel email stated no rooms exist below 3rd floor, but that they would do their best to accommodate me, with no clarification that room type I reserved starts on 4th floor! Had I known, I would have changed room type then. At 4:15 pm check-in, was assigned to 7th floor, but they changed to 4th.- no longer vacancy on 3rd. Night manager was pleasant, though I was obviously panicky and unhappy (not rude). In my 70's I find it challenging to walk 4 flights of stairs from parking level or even 2 flights from front door. Each time, had to rely on others to carry any luggage or bags. Attended events, so stairs were even more challenging with heels. Many ice machines were not working. Parking was $22 per night, but limited- one night, had to use valet parking (at no extra cost) after driving around 2 lots to find no space. Upon checking out, was overcharged for parking but corrected when brought to their attention. Ordered breakfast at hotel restaurant once, but it was inedible due to heavy salt taste- biscuits with gravy. However, grits were very good. Room was very clean, comfortable and attractive.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brooke

Stayed 3 nights in Oct 2025

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint: valet parking was closed when we arrived back at hotel @ 11:15pm. I was told "we are closed for the night". My response. I paid for valet parking so i expect someone to park my car. I felt like I inconvenienced him. However he said leave your key, and I will have someone move it.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and very nice atmosphere
Stayed 2 nights in Nov 2025

4/10 Poor

robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel had no fridge in the room and the walls were paper thin. It was noisy all night and our left overs from the restaurant were spoiled
Stayed 1 night in Nov 2025

8/10 Good

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place was comfortable and they accommodated our late checkout request, which was very helpful. One of us had an event nearby that ran late, and we were able to hang out inside and outside in comfortable areas while we waited. The mattresses are lacking a bit - not the worst but not the best. The bathroom was wonderfully spacious and very clean. Thank you, Hotel Ballast!
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfectly located along the riverfront and an easy walking distance to everything downtown. It was clean, staff were friendly & parking was easy. Would definitely stay here again on my next visit.
Stayed 2 nights in Oct 2025