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Home2 Suites by Hilton Jacksonville Airport

3.0 star property

Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Terrace/patio
Exterior
Free daily on-the-go breakfast
Fridge, microwave, dishwasher, coffee/tea maker
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13475 Ranch Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(63 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,369 reviews
The price is NZ$208
includes taxes & fees
17 Feb - 18 Feb
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Home2 Suites by Hilton Jacksonville Airport in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This hotel is 13.1 mi (21.1 km) from VyStar Veterans Memorial Arena and 14.1 mi (22.8 km) from EverBank Stadium.

What's nearby

  • River City Market Place - 12 min walk - 1.0 km
  • UF Health North - 2 min drive - 2.4 km
  • UF Health Hospital North - 2 min drive - 2.4 km
  • Jacksonville Zoo and Gardens - 9 min drive - 11.8 km
  • St. Johns Town Center - 24 min drive - 38.0 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with an outdoor pool and free breakfast
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fell in love with this hotel. Clean and comfortable. The room was so spacious and the common areas were kept so tidy. Enjoyed the breakfast too ❤️
Stayed 1 night in Nov 2025

10/10 Excellent

MARY

Liked: Cleanliness, property conditions & facilities
My room was spacious and very clean. My check-in was smooth. I would stay there again as it is close to the hotel and no loud noises. I got a good night rest.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristen

Stayed 1 night in Oct 2025

10/10 Excellent

Candis

Stayed 2 nights in Nov 2025

10/10 Excellent

Nia

Stayed 3 nights in Oct 2025

6/10 Okay

Ted

Business traveller
The overall stay was good. Started out a bit bad. Our 1st room smelled like urine and the tv didn’t work. This surprised me for a Hilton hotel. So, we switched rooms a little later. 2nd room was much better. Breakfast was a bit rugged. Food was not real fresh(eggs, meat). Other dry items were fine. The morning desk person was very helpful and nice guy
Stayed 1 night in Nov 2025

2/10 Terrible

Julie Sorockman

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
No restaurant no bar
Stayed 1 night in Oct 2025

10/10 Excellent

Kyndra C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Felt safe we stayed for one night and would stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Jerald

Stayed 2 nights in Oct 2025

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but I was unhappy to be charged for parking. Was an unpleasant surprise and felt should have been included in hotel stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 4 nights in Oct 2025

6/10 Okay

Nesquins

Travelled with partner, Travelled with group
Nothing
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities
Room was very clean! Handicap shower was easily accessible! Nice hotel, will use again!
Stayed 1 night in Oct 2025

2/10 Terrible

Lynn

Travelled with partner
Liked: Cleanliness
When we arrived we were greeted with signs to scan to pay for parking $10 a day plus taxes etc. no where on the their website is that stated. Tired and feeling scammed we arrived at the desk after 3pm to be told room was not ready, check in is at 3pm at 4:10pm we were finally told room 327 was ready. We were awakened at 3am by people above us walking? Running? Jumping? Next day we were gone for the day at 7pm it started again we were afraid the ceiling would fall on our heads finally at 8:30 PM. I went down to the front desk and explained the problem and was assured a call to room above us would be done I returned to my room, half hour later with no relief I went to the front desk again and was told they got busy and didn’t have a chance to call 427 but that they would, I remained at the front desk till the call was made and was then told that they would be leaving and I said OK as long as they’re leaving otherwise I would change rooms, I was assured they were leaving, well, 3 AM just like the night before they came back and we were awakened again, the hotel is getting older and they need to properly insulate the ceilings and floors. Now I realize the hotel cannot control guests but when the front desk tells me room 427 is leaving I believe her however they weren’t leaving they were just going out, horrible stay, we have stayed here 3 times and this is the stay that will have me looking elsewhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alena

Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

AirreAle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
We
Stayed 2 nights in Oct 2025

10/10 Excellent

Jackeline

Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, loved the rooms so clean everything was perfect!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Very clean comfy room. Plenty of space for family if 5. Was able to dry wet swimwear after the pool. Great property would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Arvada

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Shuttle pickup was fast, friendly and easy. Front desk associate was welcoming and personable. Checkin was easy. Room was spacious, clean and well stocked. Property was generally clean, well maintained and free from damage but there were some stains on the carpet, the table in the room was broken and areas within the hotel had some unpleasant odors.
Stayed 1 night in Oct 2025