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Home2 Suites by Hilton Jacksonville Airport

3.0 star property

Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Outdoor pool
Terrace/patio
Suite, 1 Bedroom, Non Smoking | Private kitchen
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Breakfast included

Explore the area

View map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,075 reviews
The price is NZ$165
includes taxes & fees
28 Sept - 29 Sept
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Home2 Suites by Hilton Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This hotel is 14.1 mi (22.6 km) from EverBank Stadium and 1.4 mi (2.2 km) from UF Health North.

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.4 km
  • Oceanway Community Center - 4 min drive - 5.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.7 km
  • Jacksonville Cruise Terminal - 14 min drive - 16.7 km

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenny

Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

james, marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and near the airport. Shopping and restaurants are near . I would definitely stay here again. Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Chanera Lataj, Suisun city

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in
Stayed 6 nights in May 2025

6/10 Okay

Carmelo

Travelled with partner
I’ve been to better HOME2 Suite. The front desk person at night was never at the desk after 8pm. She was outside on her phone chatting. Explains the reason I couldn’t get through the night before after nine calls and she put me on hold. Garbage disposal didn’t work. No lotion, conditioner for hair. Pretty run down.
Stayed 1 night in Jun 2025

10/10 Excellent

Hyzenthalay

Stayed 1 night in May 2025

8/10 Good

Demetria

Liked: Cleanliness, amenities, property conditions & facilities
The property was right outside the airport, which made my departing trip easy to access the airport. I did have to worry about traffic or delays. The property was clean and the staff were professional. The breakfast was also good. The refrigerator in my room was off the next day. A staff member stopped me on my way to the office, escorted me back to my room, and fixed the problem. The breaker was tripped. I had food in the refrigerator from the night before, they accommodated me for my food by taking off the parking fees.
Stayed 3 nights in Jun 2025

8/10 Good

Lenny J

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quiet. Staff was pleasant. Rooms were clean. Bed was alittle hard for us. Conviently located near major highways and a outdoor shopping center. Close to restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Ari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Olumide

Stayed 3 nights in May 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Refreshingly clean! Amazing staff! The pool was lovely and we really enjoyed it.
Stayed 1 night in May 2025

10/10 Excellent

al

Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the highway, airport and zoo, but still tucked away nicely. Pool set up was small but nice. Rooms were great with extra space, storage and a kitchenette.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

💝
Stayed 1 night in Jun 2025

10/10 Excellent

Aneysia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Zerric

Stayed 1 night in May 2025

10/10 Excellent

Joyce V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Peaceful and relaxing
Stayed 6 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing , already booking another at the same hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Letha

Travelled with family
My experience was Horrible!! “Hotels.com” cancelled my PAID reservation, for a reason, I do not know. Didn’t find out, until at check-in desk. You all took my money. I couldn’t get anyone on this app, to help, with the situation. I had to re-book another hotel/reservation. I’ve been trying numerous times, unsuccessfully, to get help. The lady whom was working Guest services stated, they’ve been having a lot of issues with this company. You guys are a FRAUD. Refund my money, please.
Stayed 2 nights in May 2025

6/10 Okay

Betty, Cedar Falls

Travelled with family
Disliked: Amenities
Yes.
Stayed 2 nights in May 2025

6/10 Okay

Jenae

Liked: Staff & service, property conditions & facilities
Staff is very nice However The TV’s in the rooms are not properly working. Alerted the service team but no help with fixing the problem.
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we had to pay for parking, only $10 but still unnessary. Walls and ceiling were not insulated well. Could hear walking/running upstairs and next door, couldn't hear talking though. With that said, the noise stopped at bed time which was great. Loved that I could go walking near the property with little traffic, industrial park near by, no workers on the weekend. Overall great place, we will for sure stay here again, loved the room size and kitchenette.
Stayed 1 night in May 2025

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I were here for 4 days and 3 nights and experienced a problem-free stay. The suite was spacious and clean, the grounds were quiet, the staff was pleasant, and breakfast was tasty. There are tons of restaurants and stores nearby and just a hop and skip to the airport.
Stayed 4 nights in May 2025