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Tru by Hilton Jacksonville Airport I-95

2.5 star property

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Lobby
Exterior detail
Lobby
Breakfast area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

View map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,080 reviews
The price is NZ$178
includes taxes & fees
28 Sept - 29 Sept
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Tru by Hilton Jacksonville Airport I-95 in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This hotel is 14.3 mi (22.9 km) from EverBank Stadium and 1.6 mi (2.5 km) from UF Health North.

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.0 km
  • UF Health Hospital North - 2 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 15.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 18.0 km

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Tru by Hilton Jacksonville Airport I-95

Adults-only hotel with airport shuttle service and a 24-hour front desk
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 105 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Guests under 21 years old are not permitted at this adults-only property

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 598 out of 776 reviews
Rating 8 - Good. 114 out of 776 reviews
Rating 6 - Okay. 33 out of 776 reviews
Rating 4 - Poor. 8 out of 776 reviews
Rating 2 - Terrible. 23 out of 776 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Katelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very nice, the staff was very gracious. The bed and pillows were very uncomfortable.
Stayed 1 night in Jun 2025

8/10 Good

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the perfect spot to stay as it is so close to the airport and there's a nice restaurant next door - walking distance.
Stayed 1 night in Jun 2025

10/10 Excellent

tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet just like I like it
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Jaymet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice! Enjoy my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Stayed 1 night in Apr 2025

6/10 Okay

Kenneth

Stayed 3 nights in Jun 2025

4/10 Poor

Noell

Liked: Cleanliness
Disliked: Staff & service
Check in was al
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice stuff, I come there every week and they are very consistent
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was clean and decor looked good ..lack of amenities.. no closet. Breakfast not great.. location is convent but questionable. The hotel grounds is clean and parking was convent as well. The hotel is good for in and out for whatever business you have. For me just missing the welcome factor.
Stayed 2 nights in Jun 2025

8/10 Good

Nancy N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. The breakfast was great, the staff were friendly, minimal parking after a certain time. Especially for ♿️. No closets- have to hang clothes on hooks in open room. Provided toiletries which was a plus. No co.plaints.
Stayed 3 nights in May 2025

10/10 Excellent

Latiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and professional. I was traveling solo made me feel comfortable in a hotel i was staying for the first time.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Stayed 1 night in May 2025

8/10 Good

Kenny

Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My wife and I drove ten hours and arrived at Tru Hilton Jacksonville Airport I-95 at 12:20 am. After finding my reservation, Tim, the desk clerk asked for my license and credit card. I set them on the counter near him as he was typing and staring at his screen. He read them and asked me to put my card into the chip reader. I asked him for my card back so I could accomplish this. He said I needed to reach and get them the same way I placed them. I'm confused. He says "That's something people do to avoid touching people of color." (Tim is black by the way) I say "I'm not that guy. I placed them there because you were typing." He does NOT accept my explanation and forces my wife to retrieve my cards. I remind him he's a representative of The Hilton. He says "I'm not representing Hilton, I'm representing myself and people of color." He then gives my wife a room key but not me. The hotel is nice but unbelievably horrible customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff. Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, truly enjoyed it.
Stayed 1 night in May 2025

10/10 Excellent

Richard, COLUMBUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient. It was a safe surrounding. It’s was a nice property.
Stayed 1 night in Apr 2025

8/10 Good

Wolfgang

Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The hotel was very clean. We were comfortable in our room and the staff at the desk were very friendly. I would recommend this hotel as it was a good experience and is conveniently located just off the interstate.
Stayed 1 night in May 2025