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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Room, 2 Queen Beds
Daily buffet breakfast for a fee
Property entrance
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

King Room-Hearing Accessible with Bathtub

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

1 King Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Hearing Accessible Room With Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

1 King Hearing Accessible Room With Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Hearing Accessible with Roll-In Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

1 King Hearing Accessible with Roll-In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 QUEEN HEARING ACCESSIBLE ROOM W/BATHTUB

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 QUEEN HEARING ACCESSIBLE ROOM W/BATHTUB

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 Queen Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

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About the area

Jacksonville

With a stay at Tru By Hilton Jacksonville St Johns Town Center in Jacksonville (Southside), you'll be a short 4-minute walk from St. Johns Town Center and within 3 minutes by car from University of North Florida. .This hotel is 7.9 mi (12.7 km) from Mayo Clinic Florida and 13.8 mi (22.2 km) from Mayport Naval Station.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.3 km
  • Topgolf - 18 min walk - 1.6 km
  • University of North Florida - 3 min drive - 2.1 km
  • Morocco Shrine Center - 4 min drive - 3.1 km
  • Jacksonville Naval Air Station - 26 min drive - 41.2 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Jacksonville St Johns Town Center. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel

Tru Hilton Jacksonville St. Johns Town Center FL

Tru Hilton St. Johns Town Center Hotel

Tru Hilton Jacksonville St. Johns Town Center

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Tru Hilton Jacksonville St. Johns Town Center Hotel

Hotel Tru by Hilton Jacksonville St. Johns Town Center

Tru by Hilton Jacksonville St. Johns Town Center Jacksonville

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Tru By Hilton Jacksonville St Johns Town Center Hotel

Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 899 reviews
Rating 8 - Good. 159 out of 899 reviews
Rating 6 - Okay. 59 out of 899 reviews
Rating 4 - Poor. 24 out of 899 reviews
Rating 2 - Terrible. 27 out of 899 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Jerral

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was courteous. Mattress was a little more firm than I like.
Stayed 1 night in Feb 2026

10/10 Excellent

Jevonne

Stayed 2 nights in Jan 2026

10/10 Excellent

Candice

Stayed 1 night in Jan 2026

8/10 Good

Stacee

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great ! From front desk to staff. Room was very well put together. Down to the details. Of the added touch of a nice warm cookie!! Yum! Ty
Stayed 1 night in Feb 2026

10/10 Excellent

Dwight

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, & good breakfast bar
Stayed 1 night in Feb 2026

10/10 Excellent

william

Great
Stayed 1 night in Feb 2026

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Feb 2026

8/10 Good

Katrina

Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, property conditions & facilities
Yes shocked That didn’t have coffee Maker
Stayed 2 nights in Feb 2026

10/10 Excellent

Iliana

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Derrick

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

2/10 Terrible

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026

8/10 Good

tejopanini, issaquah

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and inviting!
Stayed 2 nights in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities
Hjk
Stayed 1 night in Nov 2025

10/10 Excellent

Zac

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Good staff. Good beds
Stayed 1 night in Dec 2025

10/10 Excellent

Destiney

Stayed 1 night in Jan 2026

6/10 Okay

Luisette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location, good staff, decent breakfast with fresh made pancakes. The only negative was that I didn’t think the bed was that comfortable; it was a bit hard for my preference. But everything else was good.
Stayed 1 night in Jan 2026

6/10 Okay

Sharmilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Floors are cold, there is no housekeeping
Stayed 4 nights in Dec 2025

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025