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Hotel Ciputra Jakarta

4.0 star property

Photo gallery for Hotel Ciputra Jakarta

Outdoor pool, pool loungers
Poolside bar
Meeting facility
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470
  • Place, Mal Ciputra Mall
    ‪1 min walk‬
  • Place, Central Park Mall
    ‪13 min walk‬
  • Place, Taman Anggrek Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Double Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, rollaway beds

Grand Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ciputra Deluxe Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Ciputra Deluxe Queen Room

  • Sleeps 2

View all photos for Ciputra Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Ciputra Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ciputra Deluxe Queen

In-room safe, desk, iron/ironing board, rollaway beds

Ciputra Deluxe Queen

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premium Queen

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Queen

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Twin

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Twin

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

In-room safe, desk, iron/ironing board, rollaway beds

Presidential Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Queen Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Executive Twin Room

  • Sleeps 2

View all photos for Executive Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Executive Queen Room

  • Sleeps 2

View all photos for Deluxe Premium Queen Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Premium Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Premium Twin Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cabana Family Suite Room

Cabana Family Suite Room

Cabana Family Suite Room

  • 82 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 82 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabana Family Suite Room

In-room safe, desk, iron/ironing board, rollaway beds

Cabana Family Suite Room

  • Sleeps 2

View all photos for Suite

In-room safe, desk, iron/ironing board, rollaway beds

Suite

  • Sleeps 2

View all photos for Grand Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Grand Deluxe Room

  • Sleeps 2

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About the area

Jakarta

With a stay at Hotel Ciputra Jakarta in Jakarta (Grogol), you'll be a 4-minute drive from Central Park Mall and 6 minutes from Thamrin City Shopping Mall. .This family-friendly hotel is 4.3 mi (6.9 km) from Grand Indonesia and 4.5 mi (7.3 km) from Bundaran HI.

What's nearby

  • Mal Ciputra Mall - 1 min walk - 0.0 km
  • Tarumanagara University - 3 min walk - 0.3 km
  • Neo SOHO - 9 min walk - 0.8 km
  • Central Park Mall - 13 min walk - 1.1 km
  • Taman Anggrek Mall - 16 min walk - 1.3 km

Getting around

  • Bendungan Hilir MRT Station - 6 min drive
  • Jakarta Grogol Station - 11 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 35 min drive

Restaurants

  • ‪Hotel Ciputra Jakarta - ‬1 min walk
  • ‪Imperial Kitchen - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪TOUS les JOURS - ‬1 min walk
  • ‪J.Co Donuts & Coffee - ‬1 min walk

About this property

Hotel Ciputra Jakarta

Family-friendly hotel with a full-service spa connected to a shopping center in Jakarta
Hotel Ciputra Jakarta offers 336 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s).
Make yourself at home in one of the 336 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, The Gallery Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Gallery Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gallery Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 30 steps to reach entrance
  • Accessible bathtub
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Lift (94 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 for adults and USD 6.5 for children
  • Airport shuttle fee: USD 32 per vehicle (one-way)
  • Rollaway bed fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Bookings in Executive Queen, Executive Twin, Cabana Family Suite, Suite, and Presidential Suite categories include access to the club lounge for 2 guests. Additional guests will be charged IDR 225,000 per person for breakfast in the club lounge.
Guests who smoke in a non-smoking room will be subject to penalties (IDR 1,000,000).

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ciputra
Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra

Hotel Ciputra Jakarta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 912 reviews
Rating 8 - Good. 379 out of 912 reviews
Rating 6 - Okay. 138 out of 912 reviews
Rating 4 - Poor. 36 out of 912 reviews
Rating 2 - Terrible. 18 out of 912 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine, Jakarta Barat

Liked: Amenities
The Stuffs from the minutes I arrived in the lobby throughout the housekeeping department was excellent. Each of them greeted with big smiles and sincere warmth. The breakfast banquet, was excellent services.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christine, Jakarta Barat

Stayed 7 nights in May 2025

10/10 Excellent

Xing

Stayed 3 nights in Aug 2025

6/10 Okay

Jonas

Stayed 1 night in Aug 2025

8/10 Good

Jonas

Travelled with family
Liked: Cleanliness, staff & service
I stayed in this hotel several times and I like it due to the convenience. Right at the mall and close to everywhere, dinning options. However the property is too old and needs some improvements. I stayed in different rooms/floors and always have problems with shower head. The shower head looks to old and rusted, the water flow is bad, you need to stay close to the shower head everytime you take shower. Management needs to change all if those shower head and do a deep cleaning to keep this property better
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful introduction to my 2 week journey through Java and Bali. The staff was attentive and always helpful. The gym honestly has everything you could need. Oh and how could I forget the delicious breakfast. Would highly recommend.
Front entrance statues
View from room
View from room
Mall connected to the hotel
Stayed 2 nights in Jul 2025

8/10 Good

Hui Yu

Liked: Cleanliness, staff & service, amenities
The hotel staff are caring and kind. Make sure to let them know if you have any requests or questions and they will do their best to accommodate you.
Stayed 5 nights in Jul 2025

10/10 Excellent

Melanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+++Location.. easy to find..mall direct connection is very convenient..food choices delicious.. +++Prices affordable - - -Lights are old and too Dark.. no USB outlets..need to bring old traditional electric plugs.. Water plumbing maintenance is needed... Plumbing are leaking when turning On . +++ overall... I stayed 2 times 2+3 nights in Aug 2025.. I will be back again later this year 👍
Stayed 3 nights in Aug 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been staying here for the 3rd times n its still great to b staying here. dont have to worry abt getting hungry in the middle of the night coz the my have a 24hrs room service with great food..
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanti

Liked: Property conditions & facilities
Location convenient Price affordable
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall at the hotel is a very convenient thing. Bus station is near by. Bar is small but nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service
Hotel Staff helpful. Good location however property is old and needs an upgrade
Stayed 2 nights in Jul 2025

10/10 Excellent

boon cheong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i like when we enter the room it’s always cooling after a hot day shopping.. not many hotel is willing to cool the room when its empty.. thank u very much ciputra.. its my 2nd stay n i’ll continue to stay there when im in jakarta..
Stayed 4 nights in Jun 2025

6/10 Okay

Teck Shen, Singapore

Business traveller
Rooms were big and clean. However the renovations are dated and seriously require an update. The air smells damp and towels are brownish. Not much selections on TV channels. Although there's a mall next to it, the food selections were limited.
Stayed 1 night in Jun 2025

10/10 Excellent

Fay megun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good with Indonesian vibes. Staff friendly. Great that hotel is connected to mall
Stayed 2 nights in Jun 2025

8/10 Good

Teck Shen, Singapore

Business traveller
It’s a big legacy hotel. In need of upgrade in the rooms.
Stayed 1 night in Jun 2025

8/10 Good

Asmara

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good.
Stayed 5 nights in May 2025

10/10 Excellent

KHOON SONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and close to the shopping area.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey, Bethel Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is beautiful inside; spacious, attention to design & detail. All staff we had contact with were all one could want from a large hotel. The breakfast buffet was very good, many well done selections. The hotel has two indoor connections to the adjoining mall. With all the good we wanted to rate a 3.5. So much deserves a 4 but even with the attention and updating done it needs attend to the electric outlet replacements and updates to the bathrooms. If done this would be a solid 4 star hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kezia Solveig

Liked: Cleanliness, staff & service, room comfort

Love their staff, they're the best!

Every time I visit Jakarta, Hotel Ciputra Jakarta been my first choice. And been stayed in this hotel often lately. I love the staff, they're the best. And they're very accommodate.
Stayed 4 nights in May 2025

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet

It’s really a wonderful stay with a best hotel and very wonderful staff make you feel you are at home Very friendly and good manager mask any thing to make your trip very very comfortable
Stayed 3 nights in May 2025

8/10 Good

Yunisa

Stayed 7 nights in Apr 2025

8/10 Good

Yunisa

Liked: Staff & service
Stayed 1 night in Apr 2025