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Swissôtel Jakarta PIK Avenue

5.0 star property

Photo gallery for Swissôtel Jakarta PIK Avenue

Sports facility
Garden
Restaurant
Bar (on property)
Suite, 1 King Bed (Swiss Prestige)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Spa

Explore the area

Map
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Jakarta, Jakarta, 14470
  • Pantjoran Chinatown PIK
    ‪5 min drive‬
  • By The Sea PIK Shopping Center
    ‪6 min drive‬
  • White Sand Beach PIK 2
    ‪8 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Presidential Room, 1 King Bed (St. Moritz)

Presidential Room, 1 King Bed (St. Moritz)

Presidential Room, 1 King Bed (St. Moritz)

  • 216 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (St. Gallen)

Suite, 1 King Bed (St. Gallen)

Suite, 1 King Bed (St. Gallen)

  • 216 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Single Beds

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 2 Single Beds

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 1 King Bed

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Twin Room, 2 Single Beds

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed, Executive Level

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Grand Suite, 1 King Bed

Swiss, Grand Suite, 1 King Bed

Swiss, Grand Suite, 1 King Bed

  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Swiss Prestige)

Suite, 1 King Bed (Swiss Prestige)

Suite, 1 King Bed (Swiss Prestige)

  • 88 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Executive Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Executive Room, 2 Single Beds

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Swiss Select)

Room, 1 King Bed (Swiss Select)

Room, 1 King Bed (Swiss Select)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed

  • 43 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mercure Jakarta Pantai Indah Kapuk

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (321)
The price is NZ$209
for 1 room
includes taxes & fees
16 May - 17 May
Mercure Jakarta Pantai Indah Kapuk

About the area

Jakarta

Located in Jakarta (Pantai Indah Kapuk), Swissôtel Jakarta PIK Avenue is within a 10-minute drive of Pantjoran Chinatown PIK and Sedayu Indo Golf. .This luxury hotel is 1.9 mi (3 km) from San Antonio Beach PIK 2 and 2.1 mi (3.3 km) from By The Sea PIK Shopping Center.

What's nearby

  • Pantjoran Chinatown PIK - 5 min drive - 2.8 km
  • By The Sea PIK Shopping Center - 6 min drive - 3.4 km
  • White Sand Beach PIK 2 - 8 min drive - 5.7 km
  • San Antonio Beach PIK 2 - 8 min drive - 3.1 km
  • Central Park Mall - 12 min drive - 14.8 km

Getting around

  • Jakarta Bojong Indah Station - 7 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 18 min drive

Restaurants

  • ‪The Chinese National - ‬1 min walk
  • ‪Summers at the Pool - ‬1 min walk
  • ‪Toby's Estate Coffee Roasters - ‬1 min walk
  • ‪NSNTR - ‬2 min walk
  • ‪Sushigo - ‬2 min walk

About this property

Swissôtel Jakarta PIK Avenue

Luxury hotel with a full-service spa connected to a shopping center in Jakarta
Swissôtel Jakarta PIK Avenue offers 412 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 412 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at THE CHINESE NATIONAL or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
THE CHINESE NATIONAL - Onsite restaurant.
BROWNMILK - Onsite coffee shop. Open daily.
SUMMERS - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; IDR 250,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BROWNMILK
  • SUMMERS
  • THE CHINESE NATIONAL

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1028500 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 per person
  • Rollaway bed fee: IDR 1028500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Jakarta Pik Avenue
Swissôtel Jakarta PIK Avenue Hotel
Swissôtel Jakarta PIK Avenue Jakarta
Swissôtel Jakarta PIK Avenue Hotel Jakarta
Swissôtel Jakarta PIK Avenue (Opening September 2019)

Swissôtel Jakarta PIK Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 160 reviews
Rating 8 - Good. 46 out of 160 reviews
Rating 6 - Okay. 12 out of 160 reviews
Rating 4 - Poor. 9 out of 160 reviews
Rating 2 - Terrible. 6 out of 160 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Damien

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Cold & Noisy

The ceiling at the window edge was leaking when it was raining in the middle of the night. The droplets of water dripping sound woke me up and kept me awake the whole night till morning. The aircon system in the room is freezing cold even after tuned to 28 deg, low fan speed. Have no choice but to change to fan-mode.
Stayed 2 nights in Jan 2025

10/10 Excellent

Varoon Laxman

Stayed 1 night in Dec 2024

8/10 Good

John Jr

Stayed 3 nights in Dec 2024

6/10 Okay

Maria, Tagelswangen

Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Stayed 1 night in Nov 2024

10/10 Excellent

Varoon Laxman

Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Ferry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel reasonably close to the airport. Lots of traffic so if you need to be in the city allow time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rubijanto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and great location to go around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 1 night in Jul 2024

8/10 Good

May

Stayed 2 nights in Jun 2024

8/10 Good

Andajani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rest after a long flight.

Conveniently located in the new area of PIK, North Jakarta and linked a nice mall. Attentive and friendly staff who aim to please the client. Pool and gym are clean and well-attended. We had room service for a late dinner (Soto Ayam), food delivered promptly and tasted good. Great introduction to Jakarta after a long flight. Thanks Swissotel!
Stayed 2 nights in May 2024

10/10 Excellent

Yi-Tee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location. Just beside PIK Avenue which is a mall for daily food needs. Also walking distance to other restaurant on the streets.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

EDMUND TAN BAK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Housekeeping Lady

Housekeeping lady was nice. I was not feeling well and the lady from housekeeping left me a get well-note after she cleaned the room. Gave me more bottles of water and ask me to hydrate myself in her message. She must have seen the medication on the table.
Stayed 2 nights in Mar 2024

10/10 Excellent

Enid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Kenn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel Management to review.

I booked a king size bed but they gave me 2 super single places together. Meaning I can only sleep on either side which was very uncomfortable. Towels were placed in shower!!!! Which will be wet when using the shower.
Stayed 2 nights in Mar 2024

8/10 Good

leslie, Lilyfield

Travelled with partner
Liked: Amenities
Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Ananda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good experience. Nice decor. One feedback, the room was too cold but when turning on the heating it didnt work. There is a sewage smell in the toilet for room1948.
Stayed 2 nights in Feb 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There was no hot water for my shower - even after running the water for 10 minutes. Just 1 person to check people in dispite the hotel being busy. Had to wait to long to get check in. The price is too high for this kind of service
Stayed 1 night in Jan 2024