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La Terraza Hotel

3.0 star property

Photo gallery for La Terraza Hotel

Experience the sleek, modern design of a la terraza Restaurante HOTEL, featuring a curved structure and inviting outdoor seating areas.
Relax by the pool with a refreshing drink in hand, surrounded by lush gardens and a vibrant atmosphere.
Stylish hallway with white and dark grey walls, light grey flooring, and modern door handles.
Welcome to our reception area, featuring a sleek reception desk and geometric ceiling design.
Enjoy meals in the dining area with a TV and comfortable seating.

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Santiago de Jalpan Mission
    ‪6 min drive‬
  • Arqueological Zone of Tacama
    ‪6 min drive‬
  • Sierra Gorda Biosphere Reserve
    ‪57 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

Jalpan de Serra

With a stay at La Terraza Hotel in Jalpan de Serra, you'll be within a 10-minute drive of Santiago de Jalpan Mission and Arqueological Zone of Tacama. .This hotel is 11.1 mi (17.8 km) from Santa Maria del Agua de Landa Mission and 19.8 mi (31.9 km) from Puente de Dios-Rio Escanela Trailheads.

What's nearby

  • Santiago de Jalpan Mission - 6 min drive - 4.2 km
  • Arqueological Zone of Tacama - 6 min drive - 4.6 km
  • Puente de Dios-Rio Escanela Trailheads - 34 min drive - 29.4 km
  • Cuatro Palos to Mision de Bucareli Trailhead - 54 min drive - 50.5 km
  • Sierra Gorda Biosphere Reserve - 57 min drive - 32.4 km

Restaurants

  • ‪La Casita de Alex - ‬8 min drive
  • ‪El Aguaje del Moro - ‬7 min drive
  • ‪El portal de xalpan - ‬6 min drive
  • ‪Manglar Gastro Bar & Sushi - ‬5 min drive
  • ‪Antojitos Gus Gus - ‬17 min walk

About this property

La Terraza Hotel

Hotel in Jalpan de Serra with a 24-hour front desk and a coffee shop
La Terraza Hotel offers 30 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
For lunch or dinner, stop by TERRAZA RSTAURANTE, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
TERRAZA RSTAURANTE - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults, and MXN 90 to 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 150 reviews
Rating 8 - Good. 54 out of 150 reviews
Rating 6 - Okay. 13 out of 150 reviews
Rating 4 - Poor. 4 out of 150 reviews
Rating 2 - Terrible. 4 out of 150 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024

10/10 Excellent

Omar, Una

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

meghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

8/10 Good

Joshua

Stayed 3 nights in Jul 2022

10/10 Excellent

Carmelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Terraza

Muy cerca de Jalpan! Habitaciones realmente agradables y limpias! No dudaria en hospedarme ayi de nuevo. El personel muy amable.
Stayed 2 nights in Dec 2021

10/10 Excellent

Manuel Omar

Stayed 2 nights in Jul 2021

10/10 Excellent

Manuel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their service the first night one young boy was really nice and try to help me in any way possible to accomplish his job I notice the comforter was dirty smell bad
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'd like the place and rooms, basically are rooms very simple but very clean. I don't like so much the parking because the car leave front to the hotel but close to avenue.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendado, para hospedaje y comida

Excelentes instalaciones, muy limpias. El restaurante delicioso y con precios moderados.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Gerardo

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025

8/10 Good

Maribel

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

TOMÁS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025

8/10 Good

ANA, QUERETARO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025

2/10 Terrible

Juan Carlos

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Sorprendido

Me reservo el mal rato
Stayed 2 nights in Jan 2025

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Internet falla mucho
Stayed 2 nights in Dec 2024

8/10 Good

Jose Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024