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The staff was quite rude and with attitude. No free water is absolutely ridiculous for a 4 star hotel. No drinks with a dinner is very strange. Buffet style dinner was amazing, but the portions of the evening meals were like for children.

Excellent

Everything was good, the room clean, not very spacious, but you have everything you need.

Great room and absolutely beautiful food we loved the spa room and the pool. The kids really enjoyed the cinema. The room was very clean and there was good game rooms and the view outside was to die for. The only bad thing was that you had to carry your skis around 350 meters before you could get to the skiing spot. Overall we had a blast and we recommend it as a place to have your ski holiday and relax. It is a lot of fun for both kids and parents 5 stars ⭐️⭐️⭐️⭐️⭐️

I was surprised this hotel was not full during our stay. It seemed a great value to me, and the decor featuring extensive wood carving was impressive. Of course we were there during the shoulder season in mid September so that may explain fewer guests. The room opened to the hotel back, so it was quiet. With the window open, you will hear the sounds of the nearby river, which helped me sleep. The room was clean and well-appointed, and the bed was good. The bathroom had a shower (no tub), with quality towels although I believe the towel warmer was not working, or maybe user error. The dinner menu included wild boar and deer cooked five different ways. Mine was excellent. Three of the four hotel staff we met spoke functional English and all were pleasant and helpful, especially “Yanni”. Motorcycle parking was safely behind the hotel and free. Overall, the hotel was a good value and quirky-unique. There is an astonishing trophy room, deer-antlered lighting, paintings, and displayed collections of butterflies and insects. Great attention to detail where animal motifs are concerned. I really liked it all. I would recommend the hotel leave more lights on. I am not used to corridor lighting on a timer where I have to find the switch in the dark at the top of the stairs. Other than that annoyance I recommend the hotel.

The apartment was nice.