National Hotel Jerusalem

Photo gallery for National Hotel Jerusalem

Property entrance
In-room safe, desk, free cots/infant beds, free WiFi
Breakfast, lunch, dinner served; barbecue
Property entrance
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Al Zahra Street 4, Jerusalem, 972000
  • Place, Damascus Gate
    ‪10 min walk‬
  • Place, Temple Mount
    ‪12 min walk‬
  • Place, Mount of Olives
    ‪13 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

Junior Suite, 1 King Bed

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Family (Double + Single)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

8.6 out of 10
Excellent
(26 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Family (Double + Twin)

  • City view
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds and 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About the area

Jerusalem

With a stay at National Hotel Jerusalem, you'll be centrally located in Jerusalem, within a 10-minute drive of Western Wall and St. George's Cathedral. .This luxury hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.6 mi (0.9 km) from Garden Tomb.

What's nearby

  • Garden Tomb - 7 min walk - 0.6 km
  • Damascus Gate - 10 min walk - 0.9 km
  • Temple Mount - 12 min walk - 1.0 km
  • Mount of Olives - 13 min walk - 1.2 km
  • Western Wall - 19 min walk - 1.6 km

Getting around

  • Yekuti'el Adam Station - 14 min drive
  • Jerusalem (JRS-Malha Railway Station) - 25 min drive
  • Ben Gurion Airport (TLV) - 58 min drive

Restaurants

  • ‪Austrian Hospice of the Holy Family - ‬13 min walk
  • ‪Jafar Sweets - ‬13 min walk
  • ‪Educational Bookshop - ‬1 min walk
  • ‪Hidmi Falafel - ‬11 min walk
  • ‪Abu Shukri Restaurant - ‬13 min walk

About this property

National Hotel Jerusalem

National Hotel Jerusalem offers 120 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Stop by AlWatani Restaurant for lunch, dinner, or brunch, where this restaurant specializes in barbecue. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
AlWatani Restaurant - This restaurant specializes in barbecue and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (ILS 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: ILS 70 for adults and ILS 70 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AlWatani Restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: ILS 282

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 200.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: ILS 250 per night for guests under 16 years old
  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ILS 70 for adults and ILS 70 for children
  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self parking fee: ILS 40 per day
  • Late check-out fee: ILS 282
  • Rollaway bed fee: ILS 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel National Jerusalem
Jerusalem National
Jerusalem National Hotel
National Hotel Jerusalem
National Jerusalem
National Jerusalem Hotel
National Hotel Jerusalem Hotel
National Hotel Jerusalem Jerusalem
National Hotel Jerusalem Hotel Jerusalem

National Hotel Jerusalem Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 378 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karissa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, staff were very hwlpful and kind. Restaurant on the roof is beautiful and delicious!
Stayed 1 night in Jan 2026

10/10 Excellent

Bo

Stayed 1 night in Jan 2026

4/10 Poor

wolfgang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't tryout the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Excellent work
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed Yakub

Stayed 5 nights in Dec 2025

8/10 Good

Norma

Stayed 2 nights in Jan 2026

10/10 Excellent

Norma

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist staff Sami and the rest of the team were absolutely amazing and very professional. I’d recommend this hotel to anyone who travels to Jerusalem.
Stayed 1 night in Jan 2026

8/10 Good

Basel Ibrahim

Stayed 1 night in Jan 2026

10/10 Excellent

Muhammad Faisal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay with Some Room for Improvement I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient. The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower. The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch. On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice. A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue. All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Faheem

Stayed 1 night in Dec 2025

2/10 Terrible

Olga

Stayed 4 nights in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location was great! We needed a remote for the tv and within a few hours one was provided and a service worker helped make it work. I requested a tea kettle a couple of times and was told one would be delivered. That never happened. Parking was well explained and everyone was helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Sadi

Stayed 9 nights in Nov 2025

6/10 Okay

Dr.Subhi

Liked: Staff & service
So far so good
Stayed 1 night in Dec 2025

10/10 Excellent

Abdelrahman

Stayed 1 night in Dec 2025

10/10 Excellent

VENKATESA

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2025

6/10 Okay

Marcus

Disliked: Amenities
Staff, room, location
Stayed 4 nights in Nov 2025

8/10 Good

Ajay

Stayed 1 night in Nov 2025

6/10 Okay

Mordechai

good
Stayed 6 nights in Nov 2025

10/10 Excellent

Naresh, Daly City

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2025

6/10 Okay

Nathalia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025