The staff was amazing! Very kind and helpful above and beyond. Place was cleanish, bedding was clean and bathroom clean. The big issue is, we were in a basement room so might be just our location, but the carpets smelled awful. Very moldy smell, which I’m allergic to, so I felt terrible every morning. Place was very cold but damp, our towels never did dry, bedding was damp. Even the clothes in our suitcases came home damp and smelly. The building has character so with some dehumidifiers and harder flooring, it has potential to be a great place. Public transportation right outside, tons of great restaurants close by and botanic garden across the street for a nice walk.