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Austin Park Hotel

3.0 star property

Photo gallery for Austin Park Hotel

1 bedroom, in-room safe, desk, soundproofing
Restaurant
Exterior
Interior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
  • Place, Austin Heights Water & Adventure Park
    ‪2 min walk‬
  • Place, AEON Tebrau City
    ‪3 min drive‬
  • Place, KSL City Mall
    ‪11 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Quadruple Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • 3 sq m
  • Sleeps 8
  • 8 Twin Bunk Beds

View all photos for Standard Double Room, 1 Queen Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Queen Room

1 bedroom, in-room safe, desk, soundproofing

Standard Queen Room

  • Sleeps 2

View all photos for Octagon Bunk

1 bedroom, in-room safe, desk, soundproofing

Octagon Bunk

  • Sleeps 8

View all photos for Premier King Room

1 bedroom, in-room safe, desk, soundproofing

Premier King Room

  • Sleeps 4

View all photos for Standard Room 2 Single bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room 2 Single bed

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2

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Interior
Midori Concept Hotel
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
4.2 out of 5, Very good, 72 reviews
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About the area

Johor Bahru

With a stay at Austin Park Hotel in Johor Bahru, you'll be in a shopping district, just a 3-minute walk from Austin Heights Water & Adventure Park and a 4-minute drive from AEON Tebrau City. .This hotel is 7.5 mi (12.1 km) from KSL City Mall and 8.8 mi (14.1 km) from Komtar JBCC.

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk - 0.2 km
  • Hospital Sultan Ismail - 3 min drive - 2.3 km
  • AEON Tebrau City - 3 min drive - 2.6 km
  • KSL City Mall - 11 min drive - 12.0 km
  • Johor Bahru City Square - 14 min drive - 17.1 km

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 36 min drive

Restaurants

  • ‪Dai Tao Lala Pot 大头啦啦煲 - ‬2 min walk
  • ‪Shiba Cafe - ‬1 min walk
  • ‪角头 Gatao Fried Chicken - ‬1 min walk
  • ‪Yi He Feng - ‬1 min walk
  • ‪椰西 IÂSE - ‬1 min walk

About this property

Austin Park Hotel

Hotel with free parking, a quick walk to Austin Heights Water & Adventure Park
Austin Park Hotel offers 108 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a ballroom and a vending machine.
You can enjoy a meal at Park Cafe serving the guests of Austin Park Hotel, or stop in at the snack bar/deli.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Park Cafe - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Park Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Austin Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 147 reviews
Rating 8 - Good. 48 out of 147 reviews
Rating 6 - Okay. 19 out of 147 reviews
Rating 4 - Poor. 8 out of 147 reviews
Rating 2 - Terrible. 6 out of 147 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

shien peow

Travelled with family and small children
Liked: Cleanliness
A hotel with big and clean rooms. Lots of dining options are available, with a 7-Eleven just a block away. Ample parking space. You will need to inform the front desk every time you drive your car out. Quite troublesome.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sel

Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great improvement in the TV program selections, it will be better if you can include CNA (Channel News Asia) for guests to keep in touch with current affairs. Pls also replace old & flat towels with new fluffy ones. We stayed in 2 different room types & notice the quality of towels were different.
Stayed 1 night in Jun 2025

8/10 Good

Tiam Huat

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location for food & shopping. Room is spacious, bright & clean. Exiting car park should be automated; no need to validate each time since already have my car details.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohd sidik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was spacious and clean
Stayed 1 night in Jun 2025

8/10 Good

Bobby

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Bobby

Travelled with family and small children
Liked: Cleanliness
Excellent choice for its price and location. Room is clean. Breakfast can give a miss, wasnt bothered since there are many other food choices around. The pillow is way too high and cause stiff neck after a night of sleep. Hope the hotel can look into it and provide more alternatives. Other than that this is my go-to hotel whenever i visit JB.
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Travelled with family
Liked: Cleanliness, amenities
convenient location. i mentioned i don’t want last room at the corridor but they still gave me the last room
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome! Clean and spacious!

It is clean and spacious, better than expected, i rarely write reviews but this stay worth to leave a review! Will come back again with my bf
Stayed 2 nights in May 2025

6/10 Okay

Annie

Stayed 1 night in May 2025

8/10 Good

CHRISTOPHER

Stayed 2 nights in Apr 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

very good and clean
Stayed 1 night in Apr 2025

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to shop and makan.
Stayed 1 night in Mar 2025

8/10 Good

Vozza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay. Many eatery around the area. Near to Aeon Tebrau and many attractions
Stayed 2 nights in Mar 2025

8/10 Good

Johnson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

8/10 Good

Wenn

Stayed 1 night in Mar 2025

10/10 Excellent

Ramon Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Lots of dining options around the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Family trip. The room is modern, big and clean. The place is bright and safe. We enjoyed the food nearby. Great place for family bonding.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Maintenance of the hotel sucks! Heater in the room was faulty and we found out when we are back after supper. After informing the hotel, the maintenance staff came after over 20 mins and he asked why we never inform early so that hotel can change a room for us. He then asked if we want to change a room at 1am or he will try to repair and see if the heater works. We did not want to go through the hassle of room changing so he tried to repair yet the problem was not fixed. End up we had to shower with cold water. We informed the front desk about faulty heater with no hot water for shower during check out and gotten the same response that we did not inform early so that they can offer room change. We told the front desk that the maintenance staff asked if we want to change the room but we did not want to. We just want to inform them that the heater is faulty and they started to repeat that we did not inform early. Can you believe that we did not even receive a "sorry" as apology for the poor maintanence?
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very clean but bad sewage smell and very loud AC

Stayed 2 nights in Dec 2024

10/10 Excellent

Hui Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, big beds. Friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Austin

Room was big and clean. Aircon is powerful and cold. Overall a good night stay for the family.
Stayed 1 night in Dec 2024