DoubleTree by Hilton Hotel Johor Bahru

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, pool loungers
Exterior
Suite, 1 King Bed, Corner | Living area
Executive lounge
Suite, 1 King Bed, Corner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
01-02 Menara Landmark, No. 12, Johor Bahru, Johor, 80888
  • Komtar JBCC
    ‪3 min walk‬
  • Johor Bahru City Square
    ‪8 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪10 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room, Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Executive Suite with Executive Lounge Access

  • 62.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed

  • 156 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru is centrally located in Johor Bahru, a 4-minute walk from Komtar JBCC and 10 minutes by foot from Johor Bahru City Square. .This spa hotel is 1 mi (1.6 km) from Johor Bahru Chinese Heritage Museum and 5.2 mi (8.4 km) from The Mall.

What's nearby

  • Komtar JBCC - 3 min walk - 0.3 km
  • Johor Bahru City Square - 8 min walk - 0.7 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 10 min walk - 0.9 km
  • R&F Mall - 15 min walk - 1.3 km
  • KSL City Mall - 3 min drive - 3.8 km

Getting around

  • Kranji Station - 8 min drive
  • JB Sentral - 9 min walk
  • Senai International Airport (JHB) - 37 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬6 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Makan Kitchen - ‬1 min walk
  • ‪Lepak Corner - ‬4 min walk
  • ‪Tony Roma's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

Hotel with 3 restaurants, a quick walk to Komtar JBCC
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Make yourself at home in one of the 333 guestrooms featuring minibars and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at Makan Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Johor Bahru? This hotel has 14096 square feet (1310 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 to 85 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Food Store
  • Tosca

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,096 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 to 85 for adults, and MYR 0 to 50 for children
  • Fee for in-room wireless internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
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Hilton Doubletree Johor Bahru
Hilton Hotel Johor Bahru
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Hotel Hilton Johor Bahru
Johor Bahru Doubletree
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DoubleTree by Hilton Hotel Johor Bahru Hotel
DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rubiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistency & overall satisfaction

This hotel is a personal favorite for us, regardless of the country. We're consistently satisfied with the service, cleanliness, and food. The free cookies are a nice touch, but the Bandung, Indonesia location had the best we've ever had – soft, varied, and beautifully packaged. We really hope the prices remain affordable, as we plan to stay here on all our future holidays.
Stayed 1 night in Mar 2025

10/10 Excellent

SAIFUL HADI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Jianyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in process was very slow. Even though there were 3 person in front of me. The whole check in process took me half an hour. Room had a smell but it was gone after awhile. Housekeeping was very slow. Was out for a couple of hours, when I came back, the room was not tidied up. But the staff were all very nice and smiley.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Convenient location to transport, shopping 🛍 Sky scape and Johor Zoo
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohd Yusri

Liked: Cleanliness, staff & service, property conditions & facilities
Superb!
Stayed 2 nights in Feb 2025

10/10 Excellent

Woh Chan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and hotel was pleasant and clean rooms were spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Maimunah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic and room was great! But the construction outside the hotel made it hard to walk.
Stayed 1 night in Feb 2025

8/10 Good

Chang

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ronald

Stayed 1 night in Nov 2024

10/10 Excellent

Soon Chong, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the front desk team. Superb service.
Stayed 1 night in Jan 2025

8/10 Good

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Samuel, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights. This Doubletrees was not as plush as the one as in Seattle. However, the breakfast buffet was the best in JB. Staff were friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennie

Stayed 2 nights in Jan 2025

10/10 Excellent

Kwanghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained and very comfortable. Not many shops and eateries around so less convenient if you need a late night snack or early breakfast - unless you eat in the hotel. Walking to the nearest mall takes about 15 mins depending on pace.
Stayed 1 night in Jan 2025

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4-generation Family trip

This is my 2nd visit to the same hotel with family member of 35. Racheal front-desk staff who handle our family Check-in and check-out was efficient and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

4th generation Family trip

Check-in was very smooth despite so many rooms with different need. It was pleasant surprise to have front-desk staff Racheal to handle our check-in and check-out with no hickup as compare to my last year visit. Everything was good for a family of 35 pax except for toilet biget spray in one of the was leaking and not wheelchair family.
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, room was large and comfortable and the staff in particular was amazing - friendly and professional. The biggest drawback is the hotel's location, surrounded by construction and it's not a particularly convenient or walkable area. You'll need transport to get anywhere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth and front desk Jufli is very service oriented who helps with ease of checking in and out process.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

HAI

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor location
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Standard business hotel. Meets expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

kent

Travelled with family and small children
Liked: Amenities
Nice and Clear
Stayed 3 nights in Dec 2024