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Holiday Inn Johor Bahru City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Johor Bahru City Centre by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
City view
Suite, 1 King Bed with Sofa bed (Top Floor)
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Jalan Tun Abdul Razak 80000, Johor Bahru, 8000
  • Place, Komtar JBCC
    ‪1 min walk‬
  • Place, Johor Bahru City Square
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Free toiletries, hair dryer, bathrobes, slippers

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Free toiletries, hair dryer, bathrobes, slippers

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Sea View

Suite, 1 King Bed with Sofa bed, Sea View

Suite, 1 King Bed with Sofa bed, Sea View

7.8 out of 10
Good
(6 reviews)
  • Sea view
  • 54 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, City View

Free toiletries, hair dryer, bathrobes, slippers

Standard Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

Suite, 1 King Bed with Sofa bed (Top Floor)

Suite, 1 King Bed with Sofa bed (Top Floor)

  • Sea view
  • 54 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | City view

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Premium Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sofa bed, Kids Theme)

Suite, 1 King Bed (Sofa bed, Kids Theme)

Suite, 1 King Bed (Sofa bed, Kids Theme)

  • Sleeps 4
  • 1 King Bed

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About the area

Johor Bahru

With a stay at Holiday Inn Johor Bahru City Centre by IHG, you'll be centrally located in Johor Bahru, steps from Komtar JBCC and Angry Birds Activity Park Johor Bahru. .This hotel is 0.1 mi (0.2 km) from Johor Bahru City Square and 1.1 mi (1.8 km) from Bazaar Karat (Rusty Market).

What's nearby

  • Komtar JBCC - 1 min walk - 0.0 km
  • Johor Bahru City Square - 2 min walk - 0.2 km
  • Angry Birds Activity Park Johor Bahru - 2 min walk - 0.2 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min walk - 0.3 km
  • R&F Mall - 8 min walk - 0.7 km

Getting around

  • JB Sentral - 4 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 37 min drive

Restaurants

  • ‪OldTown White Coffee - ‬4 min walk
  • ‪4 Fingers Crispy Chicken - ‬1 min walk
  • ‪McDonald’s - ‬1 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk
  • ‪Tony Roma's - ‬1 min walk

About this property

Holiday Inn Johor Bahru City Centre by IHG

Hotel connected to a shopping center in Johor Bahru with free parking
Holiday Inn Johor Bahru City Centre by IHG offers 335 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Make yourself at home in one of the 335 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
At Holiday Inn Johor Bahru City Centre by IHG, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn Johor Bahru City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MYR 68.90 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 68.90 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday INN City Centre
Johor Bahru City Centre By Ihg
Holiday Inn Johor Bahru City Centre
Holiday Inn Johor Bahru City Centre by IHG Hotel
Holiday Inn Johor Bahru City Centre an IHG Hotel
Holiday Inn Johor Bahru City Centre by IHG Johor Bahru
Holiday Inn Johor Bahru City Centre by IHG Hotel Johor Bahru

Holiday Inn Johor Bahru City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 716 reviews
Rating 8 - Good. 217 out of 716 reviews
Rating 6 - Okay. 58 out of 716 reviews
Rating 4 - Poor. 23 out of 716 reviews
Rating 2 - Terrible. 10 out of 716 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ALVIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The lift broke down. My family and I were stuck in the lift for almost 30 minutes. Inside the lift shaft, there was no phone signal, pressed the bell but no response. When finally got signal, it was weak and the emergency number was to the lift company and not the hotel. After 30 minutes, we finally heard voices. Took another 15 minutes before they brought us to safety and opened the door. When queried, staff said they have visual of us in the lift but the intercom was down. This was very traumatic. The other lifts functioned intermittently when we used it. There were long pause before the lift started moving. It was very stressful after that experience. There was no service recovery offered until asked. Free breakfast was offered to my family. Strongly urge the hotel to check the lift especially during and after a thunderstorm.
Stayed 1 night in Nov 2025

8/10 Good

Zamberi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bidet spray in the toilet showed signs of bursting. At 3am I decided to called the room service and activate the maintenance team. Fortunately wheh he arrives, the pipe burst and strong jet of water comes our. Luckily his hand was holding it and pointing to the floor. Imagine if I was using it and naked with the jet if water spraying all over the toilet! Breakfast was not nice. Food looks appealing but taste wasnt fantastic! Lost my appetite to have a sumptious buffet spread breakfast on my 2nd morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Choon Yong, Bukit Mertajam

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Wen Bin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access from immigration custom & shopping malls
Stayed 1 night in Oct 2025

10/10 Excellent

aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near CIQ and near malls, which is very convenient. The pastry corners in breakfast is great variety of danish pastry, doughnuts , wafers. There are gluten free bread. It would be great if the breakfast has more proteins. There are lot of carbs such as prata, rice, dried bee hoon and noodle soup. Overall experience of room and staff service are excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2025

8/10 Good

Nurbahiyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC keeps the room cool. There's
Stayed 1 night in Oct 2025

10/10 Excellent

Hock Kwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like the design of shower area. The floor tiles is too slippery during shower. Also shower head should be installed above the drainage.
Stayed 2 nights in Oct 2025

10/10 Excellent

TZE CHINK

Stayed 1 night in Oct 2025

8/10 Good

Doreen

Stayed 2 nights in Oct 2025

10/10 Excellent

Sue Yin Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to CIQ and within Komtar and next to City Sq. Very convnient
Stayed 1 night in Oct 2025

10/10 Excellent

ARIHIRO

Stayed 1 night in Sep 2025

8/10 Good

Winnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service staff were excellent and I enjoyed my stay there. However I think the hotel needs to improve on sound proofing and air ventilation within the hotel. 1) We booked 2 rooms but they could not give us adjoined rooms, which was fine. However we had to share a connecting room with a stranger and they disturbed our peace by turning on the TV very loudly until 1.40am and switched it on again at 6am. In conclusion I think it is not ideal to let hotel guests who don't know each other share adjoined rooms. 2) When we entered the other room, it was filled with stale cigarette smell. Throughout the stay, we continued to smell the cigarette smoke, which likely came from the air con vents.
Stayed 1 night in Oct 2025

8/10 Good

Norashikin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family like the breakfast, front desk staff serve us during check in and out very good and same as restaurant (breakfast time) very friendly. But the swimming pool on website not expect what we look on that time. haha But, we try to ask extra bed but the staff say cannot because our room too small. and they didn't help us any upgrade room because i with 3 small kids fit at king bed ( the bed size is like queen size bed) we are 5 of us have to squeeze . Friday, i check-in ask for extra towel 2 ( called phone 2 times at front desk) answer but didn't receive. next day going breakfast 5 of us have to share 2 towel and my kids use face towel/ small towel. come back from breakfast i saw housekeeping at corridor and ask towel the staff didn't give but told later they will send. i waited about maybe 15min or more then they send. Thank You!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sukumar

Travelled with family
Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, decent stay

Great location. Check-in was smooth and the room was big. But the mattress and pillows were rather soft.
Stayed 1 night in Sep 2025

6/10 Okay

Chor Yew Allan

Travelled with family
Liked: Cleanliness, staff & service
The breakfast selection is very limited. Not much protein, mainly carbs. Chicken noodle has no chicken meat. The gym is very basic & the equipments are rusty. Need to upgrade the breakfast selection & the gym. The location is convenient, right beside City Square Mall JB
Stayed 1 night in Sep 2025

10/10 Excellent

Choon Yong, Bukit Mertajam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

CHUAN SEEM

Stayed 1 night in Sep 2025

10/10 Excellent

Hwee Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Nights Couple Staycation.

Everything is good except the so call "firm" pillows on bed are still too soft for us, giving us a pain in the neck after waking up in the mornings. Excellent services provided at check in, breakfast lounge and room cleaning. Appreciate the effort.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hasliza

Stayed 1 night in Aug 2025

10/10 Excellent

SOON HING

Liked: Cleanliness, staff & service
when I go to shower, I didn't know the hair shampoo is empty, how come there staff never check it everything when cleaning room?
Stayed 1 night in Aug 2025