With a stay at Best Western Plus Chesapeake Bay-Norfolk in Norfolk (Cottage Line), you'll be a 1-minute drive from Chesapeake Bay and 8 minutes from Naval Station Norfolk. .This beach hotel is 8 mi (12.8 km) from Old Dominion University and 8.8 mi (14.2 km) from Hampton University.
What's nearby
Norfolk Beaches - 1 min walk - 0.2 km
Community Beach - 15 min walk - 1.3 km
Ocean View Beach - 2 min drive - 2.1 km
Naval Station Norfolk - 7 min drive - 8.2 km
Old Dominion University - 16 min drive - 16.2 km
Getting around
Norfolk Station - 20 min drive
Norfolk Intl. Airport (ORF) - 12 min drive
Restaurants
McDonald's - 5 min drive
McDonald's - 3 min drive
Cap'n Ron's - 15 min walk
Burger King - 3 min drive
Dairy Queen - 2 min drive
About this property
Best Western Plus Chesapeake Bay-Norfolk
Best Western Plus Chesapeake Bay-Norfolk offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 6 AM to 10 AM
Coffee and tea in common areas
Things to do
Fishing
Gym
Seasonal outdoor pool
TV in common areas
Family friendly
Fenced pool
In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping on request
Business services
24-hour business centre
Computer station
Outdoors
On the bay
On the beach
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lever door handles
Lift (92 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
5 floors
At least 80% lighting from LEDs
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Deep soaking bathtub or hydromassage showerhead
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The seasonal pool will be open from May 24 to September 06
Property is also known as
Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk
Best Western Plus Chesapeake Bay-Norfolk Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 460 out of 1018 reviews
10 - Excellent
460
Rating 8 - Good. 274 out of 1018 reviews
8 - Good
274
Rating 6 - Okay. 137 out of 1018 reviews
6 - Okay
137
Rating 4 - Poor. 72 out of 1018 reviews
4 - Poor
72
Rating 2 - Terrible. 75 out of 1018 reviews
2 - Terrible
75
7.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
8/10 Good
Reva
Travelled with family
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
Clean room with a good view. The only issue was it took about 7-8 minutes of running the shower before the water started to warm up.
One of the housekeeping staff stopped me and my son as we were walking back from the beach, to ensure we saw the dolphins just off the shore AND a submarine...we almost missed it and would have, had he not stopped us. Good people working here, very quick walk to the beach, and convenient to the overall area.
Laney
Stayed 1 night in Dec 2025
8/10 Good
Ken
12 Jan 2026
Liked: Cleanliness, staff & service, amenities
Room was good most of the time, at first they tried to put me in a different room because of a maintenance problem but I was eventually able to get the room I picked. There was a power outage and one of the TVs was not functioning properly.
All the staff we interacted with was very nice. Despite being the of season and right before a holiday, the breakfast trays were tensed to and the food was warm. Small hiccup when we arrived remedied quickly. Very nice view.