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Frontier Suites Hotel in Juneau

3.0 star property

Photo gallery for Frontier Suites Hotel in Juneau

Restaurant
Deluxe Room
Interior entrance
Exterior
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
9400 Glacier Highway, Juneau, AK, 99801
  • Place, Mendenhall Glacier
  • Place, University of Alaska-Southeast
    ‪4 min drive‬
  • Place, Auke Bay
    ‪5 min drive‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪12 min walk‬

Room options

View all photos for Deluxe Room

In-room safe, iron/ironing board, free WiFi

Deluxe Room

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Free airport shuttle
  • Parking included
  • Free WiFi
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The price is NZ$221
includes taxes & fees
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About the area

Juneau

With a stay at Frontier Suites Hotel in Juneau in Juneau (Mendenhall Valley), you'll be within a 5-minute drive of Glacier Gardens Rainforest Adventure and Mendenhall Golf Course. .This hotel is 2.1 mi (3.4 km) from Alaska Powder Descents and 2.6 mi (4.2 km) from University of Alaska-Southeast.

What's nearby

  • University of Alaska-Southeast - 4 min drive - 4.2 km
  • Auke Bay - 5 min drive - 5.1 km
  • Mendenhall Ice Caves - 8 min drive - 7.1 km
  • Alaska State Capitol - 13 min drive - 15.7 km
  • Eaglecrest Ski Area - 44 min drive - 37.6 km

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Thibodeau Valley Liquor - ‬12 min walk
  • ‪The Grind Coffee Shop - ‬2 min drive
  • ‪Zerelda’s - ‬1 min walk
  • ‪Donna's Resturant - ‬8 min walk

About this property

Frontier Suites Hotel in Juneau

Hotel in Juneau with airport shuttle service and a 24-hour fitness center
Frontier Suites Hotel in Juneau offers 104 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens.

This Juneau hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours, and a ferry terminal shuttle is also provided at no charge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchen

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property

Property is also known as

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Frontier Suites Hotel in Juneau Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 242 out of 647 reviews
Rating 8 - Good. 205 out of 647 reviews
Rating 6 - Okay. 92 out of 647 reviews
Rating 4 - Poor. 57 out of 647 reviews
Rating 2 - Terrible. 51 out of 647 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

THADDEUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jim

Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Property conditions & facilities
Q
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathy, El Dorado Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service
The hotel cashier check in person is behind a cage leaving me to wonder how unsafe is this area. Not feiendly staff. Late airport shuttle. Creepy people in the parking lot. Woke up to the smell of marijuana smoke in the room. In the parking lot a kid was digging in someone's truck bed. Room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Friendly & efficient staff.
Stayed 2 nights in Jul 2025

4/10 Poor

Shayla

Stayed 4 nights in Jul 2025

8/10 Good

Kenyatta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport and the shuttle picked us up. The staff was very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service They are holding our large bags for us for the day. Only thing is free coffee in The room but no coffee mugs to drink it from.
Stayed 1 night in Jul 2025

4/10 Poor

Jeremy

Booked 2 kings - got one and a sofa bed Same for others we were traveling with Rather suspect they don’t actually have rooms with two kings , just photo-shopped their ads
Stayed 1 night in Jul 2025

10/10 Excellent

mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and very friendly! The hotel offered shuttle services and it was in a good area and not far from the airport.
Stayed 3 nights in Jul 2025

4/10 Poor

Morgan

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Friendly staff, old property.

My biggest complaint with this property was that I was the newest thing on site, and I was born in the 80s! 😂. I was traveling with eight family members fresh off of a cruise ship and we had lots of luggage. The check-in process was very easy and the hotel staff offered to keep all of our luggage in the back office until we could check into our room four hours later. All of that was quite nice. The buildings in the room however, are extremely old and dated and I don’t think have seen a paintbrush or fresh carpet in 30 years. The floor trim was missing in places, the mini blinds that were covering our window were damaged and frayed, the windows were difficult to operate. And for a hotel in a northern area like this where it’s daylight 20 hours a day, the fact that they did not have curtains was rather surprising. There is no air conditioning, and the ceiling fan left a lot to be desired as far as making the room cool enough to be comfortable. Even though the heat was turned off and it was 65° outside the hotel room was about 75° when I opened the door. The kitchenette was convenient as we ordered some food to go and we had a nice place to eat at the counter in a microwave and a sink to clean up. We did get two rooms and one was on the first floor and one was on the third floor. The elevator in our building was broken and there was no way I was lugging eight suitcases up three flights of stairs so they managed to get us a room in a different building, but inconvenient.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, comfortable bed and room, super convenient to the airport! Shuttle for pickup was wonderful, even with late flights.
Stayed 1 night in Jul 2025

8/10 Good

Susan, Snellville

Stayed 1 night in Jul 2025

8/10 Good

Susan, Snellville

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a nice but older facility. The people are wonderful. The area around the hotel has seen better days.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient for the airport. Buses every 30 minutes into Juneau. Staff are all amazing - so helpful.
Stayed 3 nights in Jul 2025

8/10 Good

sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport and also an est drive to the mendenhall glacier.
Stayed 1 night in Jul 2025

8/10 Good

Danette

Travelled with family and small children
Liked: Cleanliness, staff & service
This place was fine, it just was overpriced for very basic amenities.
Stayed 1 night in Jun 2025

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, amenities
Hotel was very quiet and comfortable, if a bit dated. It was convenient to the airport and a couple of restaurants. A grocery store was 10 minute walk, if you want to use the kitchen. The shuttle bus was a big savings, because taxis are expensive
Stayed 1 night in Jun 2025

6/10 Okay

Russell, Osprey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Spartan at best. Made an effort, but this is a basic property without much to rave about. Shabby construction throughout, nice people but surrounding area pretty grim.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was friendly and rooms were good. The shuttle service allowed us to get where we needed to go without the need for a car.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great room, friendly staff and the shuttle was great so we didn't need a car.
Stayed 1 night in Jun 2025