2/10 Terrible
Vanese
Travelled with family and small children
12 Nov 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfriendly staffs from front desk to kitchen. Been to many ryokans around Japan for the past few years and this is by far one of the worst. Nearby room was being rowdy past 11pm and nothing was done to ensure a restful stay. Service was bad, quality of stay was bad, kaiseki dinner was average and disappointing. During meals at the restaurant, there was no staff waiting to welcome us for dinner and breakfast during one of the days we stayed. For the price paid, I would rather head back to the nearby Ryokan Tachibana Shikitei instead. There was no staff to assist with our luggages during check out and neither was there anyone to send us off or offer help like other Ryokans do. Tatami was not comfortable either with only 1 thin layer. Not sure what's the point to stay in suite rooms when there's no added benefits. Staffs were only friendly towards Japanese. Almost billed us wrongly for drinks we did not have. Absurd. No free drinks in the room unlike other Ryokans. Do not recommend.
Vanese
Stayed 2 nights in Nov 2025


















