Lake Victoria Serena Golf Resort & Spa Kampala, UGA - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Room 28 square metres 1 King Bed 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed or 2 Twin Beds 301 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 42-inch Smart TV with premium channels Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Turndown service and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towels Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly cleaning supplies Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Executive Suite 35 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 377 sq feet Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 42-inch Smart TV with premium channels Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Turndown service and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly cleaning supplies Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Presidential Suite 35 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 377 sq feet Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 42-inch Smart TV with premium channels Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and a hair dryer Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly cleaning supplies Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Hair salon
Concierge services
Total number of rooms - 124
Number of floors - 3
Number of buildings/towers - 22
Conference space
Barbecue grill(s)
Laundry facilities
Garden
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business centre
Express check-out
Limo or Town Car service available
Full-service spa
Internet access in public areas - high speed
Steam room
Sauna
Smoke-free property
Free WiFi
Number of restaurants - 2
Conference space size (feet) - 29
Conference space size (meters) - 3
Number of meeting rooms - 5
Golf course on site
Tennis on site
Number of outdoor pools - 2
Number of spa tubs - 1
Conference centre
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of poolside bars - 1
Luggage storage
Airport transport - pickup (surcharge)
Terrace
Babysitting or childcare (surcharge)
Supervised childcare/activities (surcharge)
Baby/toddler toys
Golf lessons with a pro
Pro shop
Clubhouse
Golf caddy
Proposal/romance packages available
Banquet hall
Trampoline
Golf cart
Children's games
Wheelchair accessible: No

Family Friendly Amenities

Family property
Number of outdoor pools - 2
Children's pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

English

Parking

Free self parking , Free valet parking

Room Amenities

Lake Victoria Serena Golf Resort & Spa offers 124 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with premium cable channels. This Kampala resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Air conditioning
Television
Cable/satellite TV service
Alarm clock
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Dial-up internet access
Private bathroom
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Desk
Separate sitting area
Soundproofed rooms
Turndown service
Premium TV channels
Cable TV service
Free WiFi
TV size 42
Connecting/adjoining rooms available
Towels provided
Linens provided
Number of bathrooms: 1
Smart TV
Number of beds 3
Champagne service
Eco-friendly cleaning products provided
Mini-fridge
Raised toilet seat
Low-height counters/sink
Grab bar – Near toilet
Emergency pull cord in bathroom

Where to Eat

The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Kigo Bar - Onsite bar.

Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.

Courtyard Lounge - This bar serves light fare only.

SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Things to do

Golfing nearby
Fitness classes on site
Golf lessons on site
Playground on site
Yoga classes/instruction on site
Health or beauty spa nearby

Spa Services

Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Reflexology
Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

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Hotel Policies

Check-in

Check-in time starts at 12:30 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for UGX 250.0 per day.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

No lifts

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Property follows sanitisation practices of SGS (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)

Fees

Optional extras

Airport shuttle fee: UGX 228480 per person
Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
Rollaway bed fee: UGX 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Information missing or incorrect? Tell us! Opens in a new window

Lake Victoria Serena Golf Resort & Spa

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Get an overview of this hotel
Luxury resort with 2 restaurants and 2 outdoor pools

Popular property highlights

Languages spoken

Lake Victoria Serena Golf Resort & Spa

Hotel Amenities