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Clean room, great staff from the reception to the bar/food team

Convenient , nice scenery garden and superb hotel bus service..

The worst hotel I've ever been to. What is shown on the live site is not at all what we got. The rooms were filty.esp the bathroom. The water tap was not even functioning properly. Regret booking this place. Also booked 2 rooms with 2 queenbeds but the receptionist said only have 1 room with 2 queenbeds. I was given a room with 1 queenbed for the price of 2 queenbeds.totally disappointed with the room and the condition with poor cleanliness. I do not recommend this hotel.

The price for my stay was very nice for the hotel room. It does seem safe although there are stairs. Not recommended for handicapped people or physically disabled people. Surprisingly, the location is quiet unless if you have loud people in adjacent room. If that's the case, the walls are very thin. Considerable ampount of food and dining options if without transportation since the Bangi Complex Shopping is right there. The facilities are clean enough. No bugs except after rain you will see a cockroach or two in the room. Transportation: if you don't have your own vehicle, you will need GRAB or MAXIM. MAXIM isn't the best so in Bangi, GRAB is better to have. OK, good luck finding the room/front desk. Better to go into the mall. They have to do a better job with directions to the place to stay. There are three names to the hotel. Trial and error. Minor problem if any. I had to ask Orbitz. Get a receipt for your deposit because, no disrespect meant, when you ask for a receipt, get one. I was put off three times over three weeks. Make sure you know what you are to pay because I was asked to pay more AFTER my internet stopped functioning and was lied to when three different people from staff said that it would be paid but it seemed as if it was stopped after 10 days because the manager found out that I had paid a good price that they placed in Orbitz so it's BAD BUSINESS asking paid customers to pay more, as if the internet isnt an amenity advertised. I wouldn't return.

Good location for my purposes.

Good environment