See all properties
Save

Radisson Hotel Kandy

4.0 star property

Photo gallery for Radisson Hotel Kandy

Outdoor pool, pool loungers
Reception
Aerial view
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Kandy Lake
    ‪6 min walk‬
  • Temple of the Tooth
    ‪18 min walk‬
  • Royal Palace of Kandy
    ‪4 min drive‬

Room options

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View - 15% Discount on Food and Soft Beverages

Suite, Lake View - 15% Discount on Food and Soft Beverages | View from room

Suite, Lake View - 15% Discount on Food and Soft Beverages

  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

  • Lake view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room - 15% Discount on Food and Soft Beverages

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; local cuisine

Cinnamon Citadel Kandy

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (315)
The price is NZ$205
for 1 room
includes taxes & fees
14 May - 15 May
Cinnamon Citadel Kandy

About the area

Kandy

A stay at Radisson Hotel Kandy places you in the heart of Kandy, within a 5-minute drive of Kandyan Art Association & Cultural Centre and British Garrison Cemetery. .This spa hotel is 1.4 mi (2.3 km) from Temple of the Tooth and 4.7 mi (7.6 km) from Royal Botanical Garden.

What's nearby

  • Kandy Lake - 6 min walk - 0.5 km
  • Wales Park - 12 min walk - 1.1 km
  • Temple of the Tooth - 18 min walk - 1.5 km
  • Udawatta Kele Sanctuary - 3 min drive - 2.6 km
  • Royal Palace of Kandy - 4 min drive - 2.4 km

Getting around

  • Kandy Railway Station - 6 min drive
  • Bandaranaike Intl. Airport (CMB) - 160 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

Hotel with 2 restaurants, near Temple of the Tooth
Radisson Hotel Kandy offers 122 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 122 guestrooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Radisson Hotel Kandy has 2 restaurants on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 231 out of 448 reviews
Rating 8 - Good. 164 out of 448 reviews
Rating 6 - Okay. 32 out of 448 reviews
Rating 4 - Poor. 12 out of 448 reviews
Rating 2 - Terrible. 9 out of 448 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Iresha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms were small. Lots of tourists. Crowded. But the staff were very nice and attentive.
Stayed 2 nights in Jan 2025

4/10 Poor

Ravi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were lovely. But the cleanliness was awful. The room was dusty and sticky and there was even a false nail the floor. Needs a refurb. The smelt musty and the carpet in the corridor was filthy with scuffs all over the walls. Not a 5* more like a basic travel lodge in the uk.
Stayed 1 night in Jan 2025

10/10 Excellent

ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Kandy

Excellent location with easy walk to Kandy Lake and Tooth Temple. Staff were very courteous and professional. Room was very clean, modern design and breakfast buffet was of high quality and plenty of choices. Great value for the stay. We had a fantastic view of the lake and city from our balcony.
Stayed 1 night in Jan 2025

10/10 Excellent

Pushpa

Stayed 3 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Kandy

Stayed 2 nights in Jan 2025

10/10 Excellent

Jean Claude, alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice with a beautiful view . You have great breakfast . One downside the food breakfast or diner are only buffet option but nice selection.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pushpa

Stayed 1 night in Dec 2024

8/10 Good

Pritam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good, but can do better!

It was our first stay in Sri Lanka, but I must say, charging for extra bottles of water … that’s not acceptable anymore, c’mon! Food was ok, I would rate 3.5 out of 5, service of the staff were also ok! Overall, I think they still have a lot of room for improvement
Stayed 2 nights in Dec 2024

8/10 Good

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, professional and friendly
Stayed 1 night in Dec 2024

8/10 Good

Gnyanesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked location
Stayed 1 night in Dec 2024

4/10 Poor

Usman Ahzaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Nijo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet comfortable facility.
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel and wonderful staff. Dining Options are great and the live music is simply awesome. Great Choice !!
Stayed 1 night in Nov 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice reliable hotel with good service and cleanliness. Road approaching the hotel is on a slope and unlit making it unsafe (accident and injury, not mugging) at night
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights here. The hotel, staff and service were great. Room was clean and comfortable. Breakfast was excellent; dined one night at the bar beside the pool and the fried vegetarian wraps were delicious. Pool was clean and so refreshing. Easy to walk into the city for eating options. Overall, enjoyed it here!
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay. Nice View from the balcony. Spacious and clean room. liked the pool as well. I wished they have Hala food.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
This is a good hotel and staff are very attentive & helpful. I was particularly impressed with our room cleaner (Chamika) who every day surprised us with a beautiful towel sculpture left on the bed. He is really talented! I was, however, disappointed with the room lightin. You have to put every room light on during the evening (waste of electricity) and even then the rooom was not bright enough. It would be far more economical and practical to have a main ceiling light.
Stayed 4 nights in Sep 2024

4/10 Poor

Sajith

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Housekeeping is pretty bad. We received a room WITHOUT dental kits, bathroom slippers and had to call seceral times to get an Iron/Ironing Board. Staff in general is really good, friendly and helpful though it's just that their Housekeeping shouldn't overlook the room amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

8/10 Good

Bernard

Stayed 1 night in Jul 2024

8/10 Good

Thikshan, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location,the staff very friendly. The amenities should be ergonomic. Wish they had a few more towels available, especially given the humidity.
Stayed 1 night in Jul 2024