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Best Western Independence Kansas City

2.5 star property

Photo gallery for Best Western Independence Kansas City

Free daily buffet breakfast
Lobby
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
18700 E 37th Ter S, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪2 min drive‬
  • Place, Kauffman Stadium
    ‪9 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Stoney Creek Hotel Kansas City - Independence
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 2,359 reviews
Stoney Creek Hotel Kansas City - Independence

About the area

Independence

When you stay at Best Western Independence Kansas City in Independence, you'll be in the business district, within a 15-minute drive of GEHA Field at Arrowhead Stadium and Kauffman Stadium. .This hotel is 16.7 mi (26.9 km) from Worlds of Fun and 13.1 mi (21.1 km) from Crown Center.

What's nearby

  • Centerpoint Medical Center - 14 min walk - 1.3 km
  • Cable Dahmer Arena - 2 min drive - 1.8 km
  • Midwest Genealogy Center - 4 min drive - 5.0 km
  • Kauffman Stadium - 9 min drive - 12.8 km
  • GEHA Field at Arrowhead Stadium - 10 min drive - 13.5 km

Getting around

  • Independence Station - 10 min drive
  • Kansas City International Airport (MCI) - 36 min drive

Restaurants

  • ‪Freddy’s - ‬8 min walk
  • ‪Topsy's Popcorn - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Five Four Restaurant & Drafthouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min drive

About this property

Best Western Independence Kansas City

Suburban hotel with free breakfast and a fitness center
Best Western Independence Kansas City offers 63 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Property is also known as

Fairfield Inn Marriott Hotel Independence Kansas City
Fairfield Inn Marriott Kansas City Independence
Fairfield Inn Marriott Kansas City Independence Hotel
Wingate Wyndham Independence Hotel
Wingate Wyndham Independence
Fairfield Independence
Fairfield Inn Independence
Independence Fairfield Inn
Fairfield Inn by Marriott Kansas City Independence
Best Independence Kansas City
Wingate by Wyndham Independence
Best Western Independence Kansas City Hotel
Best Western Independence Kansas City Independence
Best Western Independence Kansas City Hotel Independence

Best Western Independence Kansas City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Julie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty, stinky and it was very uncomfortable to stay in the room with the smell. It was loud and didn’t feel safe. The pool was so small. Staff kind of rude. For the price I paid, I am not happy! It was expensive but bad service
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good night's sleep. The a/c was quiet. Wish the breakfast had more options but it was good overall
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the breakfast area is quite small. And the cook was the only one cooking and serving until a young man was called from the front desk to help It was over crowded due to several baseball teams staying and I know that help is hard to get so those were extenuating circumstances. With taxes and charges it cost over $300 for 2 nights. I don’t think we would stay there if we came back to Independence again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room.

Room was nice and clean. Breakfast selection was good.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

2/10 Terrible

Cidney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

I had high hopes for this place due to the overall ratings, but was extremely disappointed. We got a suite, and the room was very dirty. There was hair on the sheets, in the tub, and all over the floor in the bathroom. There were cobwebs in the corner and stains on the shower liner. We told the person at the front desk who asked if we would be fine for the night and they would have housekeeping clean in the morning. We put the doortag on the door, and the only thing house cleaning did was make the bed and take out the trash. Due to my allergies, we had to leave early and was told that the person would ask her manager about a refund and give us a call. I have called back twice and have not heard back from the manager. We will not be going back to this hotel again.
Stayed 3 nights in Jul 2025

8/10 Good

Jessie

Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Stayed 1 night in Jul 2025

10/10 Excellent

Shari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice location and was perfect for our family.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Travelled with group
Liked: Staff & service
Outside is clean and quiet. However the floors, especially in the room was sticky and dirty. After walking around the room in my bare feet. I took a shower and black stuff from the bottom of my feet just washed off as soon as the water hit my feet. It was gross. After the shower I walked across the floor to the bed, and after just those few steps my feet where black again. The Air conditioning unit in our room was broke and it was hot. At first we were told there was nothing they could. Later after we complained the person at the front desk said they would get in trouble but they would switch us to another room where the air worked. We thanked them for their kindness. However this could have been a problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a slight mix up with a few different things but the lady assisting me at the front desk was, by far, the absolute best example of excellent customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Abdallah

Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean and quiet, bed was ok. Pool was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Cameron

Travelled with partner
We arrived 25 minutes before check in and asked if there was a room available, because we had a private call we needed to take ant 3pm and it was hot out in the car. There were a couple rooms available, but they were going to charge us $20. We begrudgingly agreed. By the time we got checked in, it was 2:45. We paid $20 for 15 minutes. I have driven across the country several times and never had that happen. We didn’t ask they make up a room that wasn’t ready, we didn’t call ahead and request it. We just asked for our already available room a bit early. I am not staying at any Best Western again.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Stayed 1 night in Jun 2025

2/10 Terrible

Wenfang

I booked this hotel for my husband during his road trip, and unfortunately, he became very sick after eating the breakfast, especially the gravy. He had vomiting and nausea for several hours while driving that day. I reached out to the hotel. They were polite and offered a 15% discount for a future stay, but we won’t be coming back. I feel it’s important to share this experience so others can be cautious, especially with the breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff was unfriendly. Room needs updated as it has dirty, fraded carpet with damaged furniture. Towels are stained and worn
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was slower than most other places.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, great food and shopping around, easy access to highways and interstate.
Stayed 2 nights in Jun 2025

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025