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Comfort Suites Independence - Kansas City

2.5 star property

Photo gallery for Comfort Suites Independence - Kansas City

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Fitness facility
Laundry room
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View map
19751 E Valley View Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪11 min walk‬
  • Kauffman Stadium
    ‪9 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Bathroom sink

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About the area

Independence

Located in Independence, Comfort Suites Independence - Kansas City is in the business district, a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center. .This hotel is 8.1 mi (13 km) from Independence Square and 8.5 mi (13.6 km) from National Frontier Trails Museum.

What's nearby

  • Cable Dahmer Arena - 11 min walk - 1.0 km
  • Midwest Genealogy Center - 5 min drive - 5.7 km
  • Kauffman Stadium - 9 min drive - 13.5 km
  • GEHA Field at Arrowhead Stadium - 10 min drive - 14.2 km
  • Harry S. Truman Library and Museum - 13 min drive - 12.9 km

Getting around

  • Independence Station - 17 min drive
  • Kansas City International Airport (MCI) - 38 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Corner Cafe - ‬11 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Comfort Suites Independence - Kansas City

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Suites Independence - Kansas City offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with single sofa beds. 38-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - September 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 14 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Comfort Suites Hotel Independence
Comfort Suites Independence
Comfort Suites Independence Kansas City Hotel
Comfort Suites Independence Kansas City
Comfort Suites Independence - Kansas City Hotel
Comfort Suites Independence - Kansas City Independence
Comfort Suites Independence - Kansas City Hotel Independence

Reviews

Comfort Suites Independence - Kansas City Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good other then the hot tub not being hot and the water slowly draining out of it
Stayed 2 nights in Jun 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Water issues

Everything was okay, room was clean and comfortable enough. My main complaint is that the indoor pool and hot tub were freezing cold. Then when we went to take showers, we had very little hot water. It switched back and forth from cold to luke warm, never getting comfortably warm.
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness
Traveling thru the area-just a late night check in and overnight stay. Clean room. Not enough parking - had to park in neighboring hotel's lot.
Stayed 2 nights in Apr 2025

6/10 Okay

Jillian

Hotel didn’t have hot water and the staff didn’t tell us when we checked in- we heard it from other guests. The pool was ice cold and no hot showers either. Apparently the heaters had been broken for a week
Stayed 2 nights in Jun 2025

2/10 Terrible

Brian

Disliked: Amenities, property conditions & facilities
When I look for a room, I want a pool and a hot tub...The pool (indoor) was freezing and the deepest part was 3'6". So I said, forget that, I'll get in the hot tub. HORRIBLE! No jet power - the water was lukewarm at best - water was below several of the exposed jets - the water was dirty...So I said, forget that...I'll take a hot shower... NOPE! Lukewarm showers too! My wife who is cold natured, thought that is was a cold shower! I want a refund!
Stayed 1 night in Jun 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean, however it took 20 minutes to check-in. The desk clerk was having a hard time finding information for another guest. The breakfast was lacking in choices and the coffee was cold along was the hot water. It took about 45 minutes to get fresh coffee.
Stayed 1 night in Jun 2025

4/10 Poor

Joshua

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water.
Stayed 1 night in Jun 2025

2/10 Terrible

Joshua

Disliked: Staff & service, property conditions & facilities
No hot water hot tub wasn’t full housekeeeping didn’t offer service
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Travelled with family
The pool and hot tub had no heat and we went without hot water for a night and morning. The property manager was great to work with though and we appreciated her help! Just wished these things had been working to make it a better stay.
Stayed 3 nights in Jun 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Amenities
There was no hot water and the pool is ice cold. Hot tub was not hot
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is very average at most. Woke up to no hot water one morning, room phone didn't work, jacuzzi water was not hot. Definitely in need of some renovations. I would not stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

marinda

Travelled with family

Ok hotel, poor pool

The hotel was decent, good basic breakfast spread. The kids were excited to swim but the pool was ice cold. The hot tub was warmer but not like a hot tub should be. None of the jets worked either.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Travelled with group
Disliked: Amenities
Comfortable rooms. Pool was almost too cold for kids to swim. Hot tub was also cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Julie

Travelled with family, Business traveller
Disliked: Amenities
We changed hotels. The whole building went two days without hot water for showers. The manager helped us relocate but never apologized.
Stayed 7 nights in May 2025

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and hot tub ice cold. No hot water in shower for two days. Elevator is terrifying and tiny. Room paint was busted/shabby, fridge hadn't been dedrosted in god knows how long and smelled. Breakfast was terrible. Snacks were stale. Coffee was burned. Desk person didn't give a crap, and I can't blame them because they work for the slum owner. Gross. Avoid at all cost.
Stayed 3 nights in May 2025

8/10 Good

lavon

Stayed 1 night in May 2025

2/10 Terrible

Dorothy

I was very disappointed with the stay there. We were so looking forward to the hot-tub which did not work. No towels if one could use at the pool. No hot water in the morning. The peep whole had tape over the one room my daughter was in. There was trash on her floor. The elevator sounded like it was going to die. The assistant in the morning was less than happy and expressed so. We were in town for a wedding reception and it was our first trip in a long long time. We are waiting on the $25 return for each room. For the rating.... and the money, I'm sorry but I expected so much more.
Stayed 1 night in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
I had the best nights rest
Stayed 1 night in Jun 2025

2/10 Terrible

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had no hot water in our bathroom. Made it very inconvenient after a long day at the ball fields.
Stayed 1 night in May 2025

8/10 Good

Jim

Stayed 3 nights in May 2025

4/10 Poor

Michael

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was a good size and seemed mostly clean but there was no hot water, very little water pressure, and it was obvious that people were smoking weed in the hotel in multiple rooms because the entire hotel smelled of it. We were lucky to be on the end so it was not as bad as the middle of the hotel where it was awful.
Stayed 1 night in May 2025

6/10 Okay

Jeremiah A

Travelled with partner
Disliked: Amenities
Staff was friendly and positive. Walls seemed very well insulated from outer noise. Good assortment of breakfast choices. Rooms felt clean. Hot tub was under maintenance. No hot water for the shower in the room either.
Stayed 1 night in May 2025

6/10 Okay

Debra

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
No hot water in shower and dangerous stepping out of tub
Stayed 1 night in May 2025

6/10 Okay

william

Travelled with family
Disliked: Cleanliness
Property was dirty-melted soap in soap dish, curly hairs on bathroom floor, food on carpet, windows dirty etc
Stayed 2 nights in May 2025