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El Dorado Seaside Palms Spa Resort-all Inclusive

5.0 star property

Photo gallery for El Dorado Seaside Palms Spa Resort-all Inclusive

Sports facility
11 bars/lounges, 3 poolside bars
Sports facility
On the beach, sun-loungers, beach umbrellas, beach towels
11 bars/lounges, 3 poolside bars

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View map
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, ROO, 77710
  • Place, Akumal Beach
    ‪11 min drive‬
  • Place, Yal-ku Lagoon
    ‪15 min drive‬
  • Place, Half Moon Bay
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Luxury Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Beachfront Junior Suite

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Swim Up Junior Suite

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Premium Junior Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior
El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only
  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 401 reviews
The price is NZ$581
includes taxes & fees
11 Nov - 12 Nov
El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only

About the area

Kantenah

With a stay at El Dorado Seaside Palms Spa Resort-all Inclusive in Kantenah, you'll be 9.1 mi (14.7 km) from Akumal Beach and 10.1 mi (16.3 km) from Half Moon Bay. .This all-inclusive hotel is 10.5 mi (16.8 km) from Yal-ku Lagoon and 10.6 mi (17.1 km) from Riviera Maya Golf Club.

What's nearby

  • Cenote Azul - 6 min drive - 5.7 km
  • Xpu-ha Beach - 7 min drive - 6.0 km
  • Akumal Beach - 11 min drive - 10.6 km
  • Yal-ku Lagoon - 15 min drive - 8.8 km
  • Half Moon Bay - 19 min drive - 12.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬9 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪Helios Restaurant - ‬12 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪Guacamayas Bar - ‬1 min drive

About this property

El Dorado Seaside Palms Spa Resort-all Inclusive

Adults-only hotel with 10 restaurants and 5 outdoor pools
El Dorado Seaside Palms Spa Resort-all Inclusive offers 38 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Kantenah hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor tennis court and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 38 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Rooms have private balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this hotel include concierge services, an arcade/game room, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Arrecifes, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 11 bars/lounges or 3 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kantenah? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Arrecifes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Market - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Mia Casa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Beach Barbeque - This beachfront restaurant specializes in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered valet parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Arrecifes
  • Beach Barbeque
  • La Carreta
  • Mia Casa
  • Seaside Market

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
El Dorado Palms
El Dorado Seaside Palms Adults only All inclusive
El Dorado Palms By Karisma Adults Only All Inclusive
El Dorado Seaside Palms, Adults only All inclusive Hotel
El Dorado Seaside Palms, Adults only All inclusive Kantenah

El Dorado Seaside Palms Spa Resort-all Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds needless to say we were given KING BEDS. The upgrade for the inconvenience was a room on the 6th floor(my room was initially on the 4th floor)Making the best of a bad situation we decided to add an extra day. Needless to say the room request for an extra day was never made by the resort representative. We were left scrambling for a room which is why i turned to Expedia. The resort would not discount a downgraded room as compensation for there error. It was suggested by a resort Supervisor to check with Expedia or 3rd party booking company for a lower rate. The resort is BEAUTIFUL the compassion/service leaves ALOT to be desired. I
Stayed 1 night in Aug 2018

10/10 Excellent

romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience .will recommend to other family and friends..excellent service, food and staff
Stayed 5 nights in Jun 2018

10/10 Excellent

Kathy & Glenn, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Stayed 6 nights in Mar 2018

10/10 Excellent

ROGER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Una experiencia de relajación magnífica
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones y servicio, la comida muy buena
Stayed 4 nights in Mar 2019

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Stayed 2 nights in Nov 2018

8/10 Good

Xavier, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dorado seaside suites

Nuestra habitacion muy cerca de la playa y aunque la suite contratada era "ocean front view" la vista era demasido reducida ya que estabamos en el primer piso y la vegetacion tapa mucho la vista de la playa y el mar, pero aun asi era bonita y poco usual. El personal esta sumamente bien entrenado siempre sonrien y siempre te saludan con un Hola, nunca pasa nadie frente a un huesped sin saludarlo; los meseros extremadamente atentos y amables en especial Abraham del restaurante junto a la alberca y la hostess tambien muy atenta. La calidad de la comida es mucho mejor que cualquier otro hotel "all inclusive" ya que aqui si aplican lo de "gourmet inclusive" el restaurante oriental de maravilla, en fin muy buna comida. La playa parece una alberca ya que no hay oleaje por los rompeolas que impiden que haya marea alta. la atencion de los meseros en la playa muy buena y bebidas premium. Es nuestro 4 viaje a El dorado y seguiremos yendo. Hay que estar muy atentos al momento de hacer la reservacion ya que el nuevo hotel que ellos mismos construyeron al lado le estan poniendo el mismo nombre "El Dorado Sea side suites" pero este es un hotel bastante feo, nada que ver con las instalaciones del original si es nuevo pero los espacios estan sumamente reducidos. Al hotel original le estan cambiando el nombre por el de "TUI Sensimar"
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Pictures from Expedia are wrong. Stated with El Dorado Seaside Suites instead of Sensimar Apartements
Stayed 3 nights in Jan 2018

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bien cuidado y limpio. La comida podía ser mejor. Le faltan meseros pues los que tienen, no son suficientes o les falta entrenamiento pues su servicio muy lento.