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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Lobby
Sun deck
3 outdoor pools, pool umbrellas, pool loungers
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool

Explore the area

View map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪4 min drive‬
  • Place, Akumal Beach
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

9.4 out of 10
Exceptional
(33 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite single use Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow by the lake

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow Single use by the lake

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Garden View

9.4 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside

Junior Suite Poolside

9.4 out of 10
Exceptional
(21 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

9.4 out of 10
Exceptional
(59 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Poolside

  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Jacuzzi Terrace Poolside

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Poolside

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About the area

Kantenah

With a stay at TRS Yucatan Hotel - Adults Only - All Inclusive in Kantenah, you'll be 6.5 mi (10.5 km) from Akumal Beach and 12.3 mi (19.8 km) from Xel-Há Park. .This all-inclusive property is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 16.4 mi (26.4 km) from Soliman Bay.

What's nearby

  • Cenote Azul - 4 min drive - 7.4 km
  • Cenote Cristalino - 4 min drive - 7.8 km
  • Ecopark Kantun Chi - 4 min drive - 8.5 km
  • Akumal Beach - 4 min drive - 7.5 km
  • Akumal Ecological Center - 4 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Xtra Time Sport Bar - ‬2 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬8 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 454 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Argentinean cuisine at El Gaucho, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.
Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1282 out of 1698 reviews
Rating 8 - Good. 231 out of 1698 reviews
Rating 6 - Okay. 86 out of 1698 reviews
Rating 4 - Poor. 50 out of 1698 reviews
Rating 2 - Terrible. 49 out of 1698 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Some of the best hospitality. The villa managers Naomi and Carlos took care of everything we needed. The resort looked great with the pool looking clean and the beach was great. The staff kept the kids from the other resorts out of the designated TRS beach area so the adults can relax without watching for kids.
Stayed 3 nights in Dec 2025

10/10 Excellent

Farhan

Stayed 7 nights in Dec 2025

6/10 Okay

Natalie Dixon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, modern hotel. Food is mediocre with not enough variety. It’s Adults only but very boring limited daily activities no music at the pools. Nightlife is also very limited. Hotel is for older adults in late 50’s and up.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stacy Ann

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay so mich at TRS, our butler Carlos was super amazing we stayed in building 66. Food, was perfect and restaurants were super easy to get into. The property is big with the 3 hotels, but golf cart to and from properties was quick and anyways a fun ride. We will be back! Thank you TRS!
Stayed 7 nights in Dec 2025

10/10 Excellent

Hayley

Butler service was great.
Stayed 10 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great food, clean, staff was wonderful (George was our butler and he was great!), saw a monkey and a bunch of Coatis and lizards. Huge property and loved being able to visit the other resorts!
Stayed 5 nights in Dec 2025

10/10 Excellent

Audra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing food, there were tons of places to choose from we didnt have time to try them all! Beautiful clean rooms, lots of amazing staff that care about making you happy. The butlers were so friendly and very eager to help. I had an awesome massage and the spa is clean and has a great ambiance. Spectacular resort, very clean and clearly very well kept. Will recommend to everyone i know!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Johny

Liked: Cleanliness, amenities, property conditions & facilities
My stay at TRS Yucatán was nothing short of exceptional, and a huge part of that is thanks to the incredible butlers Belén, Christian, and Alex, especially Belén and Christian. Belén and Christian went above and beyond in every possible way. Their attention to detail, warmth, professionalism, and genuine care made me feel truly valued from the moment I arrived. They anticipated my needs before I even had to ask and handled every request with grace, efficiency, and a smile. They are the kind of people who turn a beautiful resort into an unforgettable experience. Their dedication and passion for what they do are rare and deserve special recognition. Alex was also wonderful and consistently helpful, making sure everything ran smoothly and contributing to the overall feeling of comfort and ease throughout my stay. As for TRS Yucatán, this resort is the definition of luxury done right. The property is stunning, the food is excellent, the service is seamless, and the atmosphere is both relaxing and refined. Every detail feels intentional, and the adults-only experience creates a perfect balance of elegance and fun. This was truly a once-in-a-lifetime experience, and I owe much of that to Belén and Christian. They are absolute gems and a credit to the TRS Yucatán brand. I cannot wait to return.
Stayed 8 nights in Dec 2025

10/10 Excellent

Griselda

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our first time at a TRS and we loved it! The food was excellent, the people go out of their way to make you feel welcome, and the property was HUGE! We went to multiple pools throughout the day and all of them had a different vibe! We enjoyed being able to visit the connecting resorts as well and saw lots of Coatis and Iguanas!
Stayed 1 night in Dec 2025

10/10 Excellent

Raheem Aaron Laryea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Honestly really hard to be specific but everything from when we arrived to when we left was amazing. Staff treated us like royalty. Very informative and always willing to help. Highly recommend TRS to everybody!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Marvelous

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff can’t wait to come back again!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked 5 nights during September. It was our first time at this resort and we definitely give it five stars. It was exactly what we love. Great service. Delicious food. Amazing drinks. We personally don’t need a party scene. We need relaxation with some light entertainment. Options to pool activities were available but it wasn’t disruptive to the relaxing atmosphere. The resort is part of a “campus” as we like to call it so the added bonus is being able to access all other facilities. For those who enjoy morning walks/runs, this place was excellent for it. A few shoutouts for those who provided top notch service. Kelly was our receptionist & we greatly appreciated how helpful she was. No annoying upselling of any services. She reviewed all available options and allowed us to accept/decline without being aggressively persistent. We had great conversation with her and it really set the tone on the start of our trip. Ana was our absolute favorite server. We met her and basically followed her schedule to where she would be. Our favorite place for breakfast was Helios and every morning there was the best thanks to Ana. A big thank you to the staff at Helios who made my fiancé’s birthday breakfast extra special! Thank you to Carlos at El Gaucho who made our special dinner delightful. This was our first time experiencing a special detail on behalf of Expedia! We had a nicely decorated dinner table with a thank you card. Estefani, Jesus, Jose & Luis by infinity pool 10/10 service!
Expedia’s “Thank You” dinner setup.
Best Mexican Independence Party ever!
Stayed 5 nights in Sep 2025

4/10 Poor

Alizia, Bethlehem

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We had roaches in our room, the food was terrible and the buffet at every resort was basic. Minimal options. The pool is very boring. Hardly any entertainment the entertainment team comes out for a quick 30 min pool workout then they take the speaker and leave. The tequila tasting and sushi making extremely boring. I am shocked this place gets such rave reviews. We did the spa and it was so unorganized. I was disappointed at every turn. There was a wait for every restaurant even at breakfast. Why do ppl come here??
Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
From our check in (and check out) with Mich, to our daily lunches with Lourdes & Cesar at Helios, our thoughtful greetings from hostesses Miriam, Gabriela, Ashley, and Diego, to the exquisite service at the pool by Luis, and our gracious butler Alexis, to the breathtaking performances at Chic Cabaret… words can never convey how amazing the experience at TRS is! This is our third time celebrating our anniversary at TRS, and the only regret is not staying longer. We appreciate every ounce of attention provided, and joy spread every time we come. We adore the people here and the immaculate experiences they provide to guests - we can’t wait return and really hope to bring friends next time to share what feels like a hidden gem in a wonderful country!
Stayed 6 nights in Nov 2025

10/10 Excellent

Aliya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were amazing, staff was so helpful and welcoming. There is so much to do and see at the resort. Wish we could have stayed longer but we will be back for sure !!
Stayed 3 nights in Dec 2025

2/10 Terrible

Shannon, Seaford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
WARNING: Violent incident & zero safety response My daughters and I have been visiting Mexico for years — more than 20 trips. We have always felt safe here… until our stay at TRS Yucatán. On December 5th, 2025, a terrified young woman came running into the lobby area near our villa. She had tears streaming down her face, bite marks, and a ripped dress. Her attacker chased her and then violently pounded on our door trying to force his way in while we sheltered her in our room. We called the front desk 20+ times begging for help. We were put on hold. We were hung up on. We were ignored. One of my daughters had to run barefoot through the jungle screaming for help for 20 minutes before anyone responded. When security finally arrived, instead of offering protection, they: • Blamed the victim • Asked if the attacker was her “boyfriend” — as if that excused the assault • Told her she must have been the cause of it • Pressured her to return to the same room as her attacker • Threatened US with being arrested for trying to help her It gets worse… Around 3:00 AM, the resort forced the victim to leave — alone, without her phone, still traumatized after being attacked. No medical care, no support, and no safety. Just discarded like an inconvenience. This resort advertises luxury and safety — but when a woman needed help the most, they chose convenience over humanity. We spent the rest of our trip shaken, checking doors all night, afraid to sleep.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for our honeymoon!
Stayed 5 nights in Nov 2025

8/10 Good

Lionel William

Liked: Cleanliness, amenities, property conditions & facilities
The staff are what make this resort! They are friendly, courteous and very hard working. Some that stood out for us were Eugenio at Whitesands Buffets (thank you for the Spanish lessons), Lourdes at Helios, Mario the photographer, Alan at Portofino, Gabriela, Marco & Omar at Tentazione, the butlers in Building 71 and the wonderful hostesses at Helios! Our room was well kept by both the daytime and nighttime staff. We cannot thank you all enough.
Stayed 21 nights in Oct 2025

8/10 Good

Margot

Stayed 7 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel is outstanding. The staff are incredible and can't do enough for you. One thing I didn't realise before booking, is that the beach is actually attached to one of the sister hotels. Its about a 5-10 minute walk away and not as serene as quiet as the photos would suggest. Still stunning nonetheless.
Stayed 7 nights in Nov 2025

10/10 Excellent

Israël David Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super resort! Au dessus des mes attentes et la nourriture était exceptionnelle !
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not normally attracted to large resorts. TRS is one of multiple hotels under the Palladium group. However they lay out of the property and the use of the natural landscape meant it never felt crowded. The staff were uniformly friendly and helpful. It is a truly all inclusive deal with only a small number of items to pay for. The Chic show and bingo show were fun and well produced. The break and lunch options including buffets were very good. The restaurants were a little mixed. The inifinity pool was for us the outstanding feature. Overall had a lovely trip
Stayed 6 nights in Nov 2025

10/10 Excellent

Emil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was amazing the staff was super helpful and the swim up pool was my favorite
Stayed 4 nights in Nov 2025