SORA Hotel KARUIZAWA Outlet

3.0 star property

Photo gallery for SORA Hotel KARUIZAWA Outlet

Basic Triple Room, Non Smoking
Lobby lounge
Exterior
Pet-friendly amenities
Deluxe Quadruple Room, Non Smoking | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113
  • Place, Karuizawa 72 West Golf Course
    ‪9 min walk‬
  • Place, Karuizawa 72 South Golf Course
    ‪14 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬

Room options

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Basic Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Basic Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Family Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Deluxe Quadruple Room, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

About the area

Karuizawa

With a stay at SORA Hotel KARUIZAWA Outlet in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa 72 West Golf Course. .This hotel is 15.7 mi (25.3 km) from Karuizawa Toy Kingdom and 0.6 mi (1 km) from Karuizawa 72 South Golf Course.

What's nearby

  • Karuizawa 72 West Golf Course - 9 min walk - 0.8 km
  • Karuizawa 72 South Golf Course - 14 min walk - 1.2 km
  • Karuizawa Prince Hotel Golf Course - 3 min drive - 2.1 km
  • Seizan Golf Course - 3 min drive - 2.1 km
  • Karuizawa Prince Shopping Plaza - 3 min drive - 2.4 km

Getting around

  • Karuizawa Station - 9 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 104 min drive

Restaurants

  • ‪All Day Dining Primrose - ‬5 min drive
  • ‪うさぎ山キッチンハウス - ‬5 min drive
  • ‪軽井沢プリンスホテル メインバンケット長野 - ‬4 min drive
  • ‪Kagaribi - ‬13 min walk
  • ‪moomin cafe - ‬3 min drive

About this property

SORA Hotel KARUIZAWA Outlet

SORA Hotel KARUIZAWA Outlet offers 17 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Karuizawa hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 17 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and ski storage.
At SORA Hotel KARUIZAWA Outlet, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.
Featured amenities include luggage storage and a vending machine. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
SORA Hotel KARUIZAWA Outlet has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 3000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
4 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1700 per person
  • Pet fee: JPY 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sora Karuizawa Outlet
SORA HOTEL KARUIZAWA OUTLET Hotel
SORA HOTEL KARUIZAWA OUTLET Karuizawa
SORA HOTEL KARUIZAWA OUTLET Hotel Karuizawa

SORA Hotel KARUIZAWA Outlet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 250 reviews
Rating 8 - Good. 82 out of 250 reviews
Rating 6 - Okay. 15 out of 250 reviews
Rating 4 - Poor. 4 out of 250 reviews
Rating 2 - Terrible. 5 out of 250 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Marius, Hachioji

Stayed 1 night in Sep 2025

8/10 Good

Keiko

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma. I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan. To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog. So, please avoid using artificial aromas that are widely commercially available.
Stayed 2 nights in Apr 2025

10/10 Excellent

YE, HONG KONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out
Stayed 1 night in Jan 2025

8/10 Good

Maria, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel caters to people with dogs. They do not have enough breakfast for all guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Extremely nice staff. Room was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Yue Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sora

It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture.
Dog play area
Kids meal breakfast
Lobby area
Stayed 2 nights in Jun 2024

6/10 Okay

chia choo

Travelled with family
This is far off from train station and there is really nothing to see around. Saw few pets though it is supposed to be a pet friendly establishment. There is only a convenience store about 10min away.
Stayed 1 night in Jun 2024

10/10 Excellent

Eddie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

William Jacob

Travelled with pets
Liked: Cleanliness, staff & service
Small rooms, very functional, good value. Easy 30 min walk from Karuizawa station/Outlet mall. Plenty of space to walk dogs. Even large dogs are welcome.
Stayed 2 nights in Apr 2023

8/10 Good

CHANDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

kazuhito

Stayed 1 night in Jan 2026

8/10 Good

関俊樹

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年も利用したが、変わらず雰囲気よかった。端の部屋で非常口からの冷気のせいか、若干部屋の温まりが気になった。
Stayed 1 night in Jan 2026

10/10 Excellent

KUMI

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペットフレンドリーで中もとても綺麗でした!スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです!
Stayed 1 night in Dec 2025

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
全館清潔でスタッフの皆様も感じよく、到着が深夜を過ぎることを告げた時にも詳細に部屋までの入室方法を教えていただき安心して滞在できました。 お部屋も可愛くお値段もお手頃だと思います。 車がないとアクセスしづらいと思いますが、車移動の方にはお勧めです。
Stayed 1 night in Dec 2025

8/10 Good

Shan Shan

環境不錯,房間足夠空間,不過洗手間欠乾淨,建議牙膏的量多少少。
Stayed 3 nights in Dec 2025

8/10 Good

Naoshi

Stayed 2 nights in Nov 2025

4/10 Poor

Junji

Stayed 2 nights in Oct 2025

10/10 Excellent

Kaori

Stayed 1 night in Oct 2025

10/10 Excellent

Ito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドの寝心地が良かった
Stayed 2 nights in Oct 2025

10/10 Excellent

Taiki

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつもペットと一緒に心地よく宿泊させていただいてます。夕食も朝食も楽しんでます。
Stayed 1 night in Sep 2025

10/10 Excellent

kimio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
笑顔と挨拶がとても爽やかです。
Stayed 1 night in Sep 2025

10/10 Excellent

&#*****;

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も清潔感があり、スタッフの方もとても親切丁寧に対応していただきました。 ドッグランもありワンコも含めて楽しめました。
Stayed 1 night in Aug 2025

8/10 Good

みやこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025