6/10 Okay
Karen
Business traveller, Travelled with partner
21 Jun 2025
Liked: Amenities
Unfortunately the bedroom carpet in room 1 was worn and consequently not very inviting whatsoever. Then into the wet room where the old floor tiles appeared dirty - unless that is the aggregate in the tile since it was possibly so long ago that the tiles were installed!?? Again this contributed to a poor room appearance.
The bed was nicely decorated with pillows and cushions and was comfortable.
Didn’t use the tea & coffee facilities nor the fridge.
Unfortunately encountered a noisy neighbour in room 3 whom had their TV on at a high level even at 0100 in the morning, this necessitated a walk to reception to raise a complaint about this matter. The receptionist assisted in this, the neighbour being asked to turn said tv off. ( it took him 2 minutes of door knocking on room 3 to alert the neighbour to their inconsiderate behaviour. Not a fault of the hotel but none the less a bad experience.
The hotel is very central being very close to the footbridge- accessing all areas etc. car park charge being £10 which I suppose reasonable given the location etc.
Staff were pleasant and polite.


Karen
Stayed 1 night in Jun 2025