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Ashford International Hotel & Spa

4.0 star property

Photo gallery for Ashford International Hotel & Spa

Exterior
Reception
Lobby sitting area
Lobby sitting area
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Willesborough Windmill
    ‪3 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • Port Lympne Wild Animal Park and Gardens
    ‪11 min drive‬
  • London (SEN-Southend)

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Free daily buffet breakfast

Hampton by Hilton Ashford International

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 579 reviews
The price is NZ$164
includes taxes & fees
21 Sept - 22 Sept
Hampton by Hilton Ashford International

About the area

Ashford

With a stay at Ashford International Hotel & Spa in Ashford, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Ashford Golf Club. .This eco-certified hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from Cineworld Ashford.

What's nearby

  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Willesborough Windmill - 3 min drive - 4.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
  • Gusbourne Estate Winery - 16 min drive - 19.3 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪The Bybrook Barn - ‬16 min walk

About this property

Ashford International Hotel & Spa

Eco-certified hotel with a health club and a sauna
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Horizon Restaurant serving guests of Ashford International Hotel & Spa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

GEOFF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient and well equipped. Staff were friendly and helpful and the parking was generous. One down side was a dirty non-slip mat for the bath and rather thin walls with noisy neighbours.
Stayed 1 night in Jun 2025

10/10 Excellent

Choi T

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spa day & overnight stay! Highly recommend

I enjoyed a wonderful spa day here with my friend. The spa amenities were good and the staff were lovely. We had a delicious lunch as part of the spa package. I then stayed the night in one of their normal, double rooms, which was lovely and spacious, the bed was enormous and so comfy (I need one of their pillows for home!). The bathroom was roomy and had everything you needed. Only one tiny complaint would be that there were no sockets anywhere near the bed, which was frustrating as I need to sleep with a small fan on, and here I had nowhere to plug it in. Overall the stay was lovely, and I would definiteley stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michaela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that my dog got a welcome doggie goody bag on check-in and she could eat breakfast with us. Very clean, modern and lots of choice for breakfast. Will definitely stay again. We stayed the night before as we caught the channel tunnel the following morning which was convenient.
Stayed 1 night in May 2025

4/10 Poor

Bharti

Business traveller, Travelled with partner
Disliked: Amenities
Our room smelt of stale food or stinky feet all night. Pillows toooo soft and bed had a deep dip. Needs refreshing and deep clean.
Stayed 1 night in Jun 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, loved having spa available for guests walkable dinning options friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

The staff were excellent in all departments. Great customer service, comfortable clean room with fantastic amenities in the hotel. Will definitely come back.
Stayed 1 night in Jun 2025

8/10 Good

Sue

Stayed 2 nights in May 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Big hotel, good quality

Ample free parking Big modern hotel Rooms ok, bathroom a little dated, but still good quality Only complaint was bar understaffed, only ever one person serving and queue was constantly 5 deep
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The room was lovely and clean. The pool and spa were very clean and well run with pleasant, friendly staff. Overall a brilliant stay. This was our second stay. It is conveniently located for driving to the nearby shopping outlet. The room tariff is also very reasonable.
Stayed 2 nights in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice experience, very clean throughout and staff were polite
Stayed 1 night in May 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned for a stop over on the way to France
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst hotel I stayed. It needs an urgent refurbishment. 3 of the 4 days I stayed Breakfast was late by 30 minutes and the staff just didn’t care. No refunds could be processed as the booking was through Hotels.com. The food on the evening was terrible. I won’t go anywhere near this place again.
Stayed 4 nights in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

8/10 Good

Judith

Business traveller
Liked: Cleanliness, room comfort

Review

Very clean, spacious hotel with a lovely restaurant and the welcomed addition of a pool but the hotel is dated and ready for a refurb. I enjoyed my stay.
Stayed 1 night in May 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the booking in was very professional. nice comfortable room. food good
Stayed 3 nights in May 2025

10/10 Excellent

Spiros

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good but lack of plug sockets near the bed

No plug sockets near the bed, not ideal at all.
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Really kind and helpful member of staff checked me and my family in. She reassured me that the meaning of service hadn’t been forgotten! She made me feel important and went out of her way to help. The hotel is a lovely place to stay, rooms are delightful, nicely decorated, clean and not too hot. I’m really pleased to have booked and stayed.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

CRESWELL, grand Cayman KY1-1401

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities
Stayed 3 nights in May 2025

8/10 Good

Steve

Very good
Stayed 1 night in May 2025

4/10 Poor

Peter, Liverpool

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check in was quick and easy,
Stayed 1 night in May 2025