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Staff lovely room great

From arrival to departure everything ran smoothly and staff were very helpful. I had an issue in relation to the size of the shower, and explained this to Amanda on reception. She immediately responded and checked with housekeeping, before calling Neil, who took me to two other bedrooms and upon seeing these, I then chose a suitable alternative. We used the spa facilities every day and walked around the grounds and the golf course daily as well. The resort is immaculately maintained by friendly staff who are full of knowledge about the local area. Dining for breakfast is either silver service or buffet style, this will vary depending on numbers staying in the hotel, which makes sense. The silver service menu is always available and I would recommend trying it. Afternoon tea was amazing, and while we ate at the bar both nights I’m sorry that I didn’t try the main restaurant, the Catalina. Is three nights enough, I thought yes to see the local area, I would recommend that you research before arriving in relation to museums, national trust properties and plan ahead. One bug bearer I did have , was the clearing of plates. Younger staff seem to walk past you or avoid eye contact, its like I’m not here. When you finish a bowl of cereal and you put bowl to the side of your table, it’s a basic indicator that you want it removed, why?, because I’m now ready for my next course and its in the way. Let me stretch out and enjoy my dining experience. Will I be back yes without doubt.

Having stayed last year in a luxury premier suite we decided to return but this time for 2 nights in a junior suite. On arrival we were able to upgrade to a luxury premier suite, room 202. Superb suite with everything you could want and with fantastic views. Breakfast and dinner excellent in the Rockfield restaurant. A very relaxing experience at the Spa and enjoyed drinks in both the Cellar and Watergate bars. Look forward to returning.

Staff are helpful friendly and very attentive hotel is comfortable and has all ypu need

Staff were very friendly and the room was clean and comfortable

Perfect from start to finish absolutely love the place.