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This is my wife and I's favourite hotel, we love staying here, I think the cleaning staff do an amazing job, as the rooms are always clean and immaculate, topped up wit all the essentials, the, unsung heroes in my opinion! Some of the front of house team are the warmest and most welcoming, people I've ever met, I have say thank you to Maria for looking after us in such a high degree, she left us feeling we wished we could have stayed longer, which we will do next time because of her warmth and regards to us and her other guests, she deserves to be nurtured to growth and ... IBIS, you can't pay enough for what she gives your hotel and us, id also like a special mention, and share our appreciation to Gorsia{Manager}, in ore and appreciation of her enthusiasm, professionalism and work ethos, couldn't thank her enough for her attention to detail and all our needs. We enjoyed our breakfast, only thing I'd add is bring back the fried/poached eggs! We need our protein guys, but seriously, many thanks to all at the Ibis in Northampton IBIS, you're the best see you soon. Mary/Peter

The room was very clean and the bed comfortable. The reception staff were helpful and friendly. It is close to a miller and carter just across the carpark. There is also a well stocked Asda express close by. The breakfast is a included in the price and is very good with lots of choice.

Stayed on a dinner bed and breakfast rate. Enjoyable stay. Food was ok. Sadly the spa was practically unusable due to large number of guests/day-visitors using it.

Lovely big room with everything we needed. We did have a step into the bathroom which customers need to be aware of. Bathroom was super clean. Staff were very friendly and helpful. We needed to check in early and our bags were kept safely although our room was ready for us soon after our arrival. Breakfast was great value for money. Tea and coffee was served at the table with continental or full English options available. Had a drink outside on the street side terrace in the sunshine before walking to the Curve theatre/city centre which is approximately a ten minute walk away. The bar was open on our return later in the evening and served our party a good variety of drinks including cocktails and tea and coffee. Overall a lovely welcoming experience and would recommend if you’re looking for a city break.

Lovely stay although we did not need the disabled room so would have been nice to be asked

The room was clean at arrival but not thoroughly cleaned. Nor was it cleaned every day. We had to ask for facecloths and refrigerators, which should be a common amenity. The refrigerator did nothing for the food stored in it. The frig maybe kept food a bit above room temperature. My stored strawberries began to mold within four days. Asked to reheat a food item because the rooms did not have microwave ovens, and the staff declined. There was a kitchen at this hotel yet refused to heat a dish bought elsewhere. Don't expect staff to go out of their way to provide the expected service common to US hotels---it's not happening. The purchased breakfast food was less than room temperature at 0630 when the eating area opened. I don't know how that is possible. With the heated lamps are surface, if you did not place the food on your plate immediately after the cook placed it on display for consumption, the food got cold. Pancakes cold, waffles cold, eggs, cold, etc. No cream (only milk) for coffee. The cream is in the packets they place in your room with the freeze-dried coffee packet. The cookies they place in the rooms daily was a nice touch. Fee for parking is required adding to the cost of the stay. No street parking nearby. Lastly, my associate purchase dinner (a steak). It was laughable. The steak was thin, larger than the size of a credit card, yet shorter than the length of a standard cell phone. A nearby Wendy's would have done the instead. Enjoy!